Hôpital de Thetford

About Hôpital de Thetford

Hôpital de Thetford is a general and specialized care hospital (CHSGS) located in Thetford Mines, QC, operating within the CISSS de Chaudière-Appalaches network. Its emergency department runs 24 hours a day, 7 days a week, with 10 stretchers and full support from on-site radiology, laboratory, and inpatient services across 88 beds. Designated as a primary trauma centre and referral centre, this hospital is the primary acute care destination for residents of Thetford Mines and the surrounding Chaudière-Appalaches region.

Services & Specialties

Emergency department (urgence) – 24/7, Primary trauma centre services, Inpatient hospital care (88 beds), Radiology and medical imaging, Laboratory and specimen collection (prélèvements), Vaccination services, Psychological and social support services, Designated referral centre services, Designated screening centre services.

Amenities

• Wheelchair access on-site
• Elevator access
• Paid parking with multiple payment options
• Ground-level facility entry

Parking & Transit

Hôpital de Thetford offers paid on-site parking managed through gated booth systems at the entrance and exit. Pay stations (horodateurs) accepting credit card, debit card, cash, and mobile app payment have been introduced. Ground-level entry to the facility is available for ease of access.

The hospital is accessible by public transit via Taxibus Thetford Mines inc., with ground-level entry to the facility.

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. Generally, emergency departments across Canada tend to be quieter in the early morning hours (between 6 a.m. and 10 a.m.) on weekdays. For non-urgent concerns, checking real-time wait information before visiting is recommended.

Busier times: No historical wait time data is available for this facility. Emergency departments across Canada are typically busiest on evenings, weekends, and Monday mornings. If your condition is not life-threatening, avoiding these peak periods may result in a shorter wait.

Tips Before You Go

• Call ahead at 418-338-7777 to confirm services, parking details, and any logistical questions before your visit.
• Services at Hôpital de Thetford are offered primarily in French — if you require English-language assistance, note this when you arrive or when calling ahead.
• For non-life-threatening conditions, consider checking real-time wait times on this page before heading to the emergency department to better plan your visit.
• If you are arriving by Taxibus Thetford Mines, confirm your pickup and drop-off stop in advance, as service schedules may vary.
• As a designated primary trauma centre, serious injuries and emergencies are treated here — do not hesitate to call 911 for life-threatening situations rather than driving to the hospital yourself.

What to Bring

• Quebec health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications and dosages
• Provincial drug insurance card or private insurance information
• List of known allergies
• Emergency contact name and phone number
• Any relevant medical documents, test results, or referral letters
• Cash, debit, or credit card for parking fees

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.