HÔPITAL RÉGIONAL CHALEUR

Location & Access

1750 Prom Sunset, Bathurst, NB E2A 4L7

On-site parking is available and wheelchair accessible. General parking rates are $1.25 for the first hour or less, then $0.25 per additional 12 minutes, up to a daily maximum of $5.75. Emergency Department visitors pay a flat rate of $2.00 per visit.

No specific public transit routes to the hospital have been confirmed. Patients are advised to contact the City of Bathurst transit service directly for current route information near 1750 Promenade Sunset.

About HÔPITAL RÉGIONAL CHALEUR

Hôpital Régional Chaleur, located at 1750 Promenade Sunset in Bathurst, New Brunswick, is the largest hospital in northern New Brunswick and a flagship facility of the Vitalité Health Network. Its 24/7 emergency department provides access to a broad spectrum of care including psychiatrists, pathologists, family physicians, and general surgeons, supported by over 120 physicians and approximately 215 beds. As a full-service regional hospital offering everything from intensive care and cardiology to obstetrics and orthopedics, it is the appropriate destination for serious and complex emergencies across the Chaleur region.

Services & Specialties

24/7 Emergency Department, Intensive Care Unit (ICU), General Surgery, Orthopedic Surgery, Gynecological Surgery, Plastic Surgery, Ophthalmological Surgery, Urological Surgery, Thoracic Surgery, Vascular Surgery, Dental Surgery, ENT (Ear, Nose & Throat) Surgery, Internal Medicine, Obstetrics and Maternal-Newborn Care, Neonatology, Pediatrics, Cardiology, Respirology, Endocrinology, Gastroenterology and Endoscopy, Kidney Dialysis, Dermatology, Psychiatry, Palliative Care, Telehealth Services, Poison Control Centre, Specialized Rehabilitation (Shriners Partnership), On-site Pharmacy, Pathology and Laboratory Services.

Amenities

• Cafeteria (Mon–Fri, 7:30 a.m.–1:25 p.m. and 4:00–6:00 p.m.; breakfast 8:30–10:30 a.m., lunch 11:00 a.m.–1:25 p.m., supper 4:00–6:00 p.m.)
• Boutique / Gift Shop
• On-site Pharmacy
• Hospital Library
• Lifeline Service
• Spiritual and Religious Care
• UCT Pavilion family lodging (first-come, first-served; request at Accounts Reception or Admissions)
• Wi-Fi
• Security Services
• Volunteer Services

Best Times to Visit

Quieter times: No historical wait time data is currently available for this location. As a general rule, mid-morning on weekdays (Tuesday through Thursday) tends to be less busy than evenings, weekends, and Monday mornings at most regional hospital ERs. Check this page for real-time wait data when available.

Busier times: Emergency departments across Canada are typically busiest on Monday mornings, Friday evenings, and throughout weekends when family physician offices are closed. Holidays also tend to see higher ER volumes. If your condition is non-urgent, consider whether it can wait for a weekday appointment with your family doctor.

Tips Before You Go

• The Emergency Department parking fee is a flat $2.00 per visit — keep change or a card handy so parking doesn't add stress to your visit.
• Hôpital Régional Chaleur operates within the Vitalité Health Network and provides full bilingual (English and French) service — you can communicate with staff in either official language.
• If a family member is admitted, ask about the UCT Pavilion, which offers on-site lodging for families of patients on a first-come, first-served basis.
• The hospital's cafeteria is only open weekdays and during limited hours — if you expect a long ER wait outside those times, bring your own food and water.
• For non-emergency concerns or to get information before arriving, call the hospital directly at (506) 544-3000 to speak with the appropriate department.

What to Bring

• Government-issued photo ID (e.g., driver's licence or passport)
• New Brunswick Medicare card (provincial health card)
• List of current medications, dosages, and prescribing doctors
• Any relevant medical history, recent test results, or specialist letters
• Private insurance or supplemental health plan information
• Personal comfort items for a potential wait (water bottle, snack, phone charger)
• A trusted family member or friend who can help communicate your symptoms and history
• Any assistive devices you rely on (hearing aids, glasses, mobility aids)

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Visit length figures represent total time in the emergency department from arrival to discharge, sourced from NB Health. Actual times may vary.

If you are experiencing a medical emergency, call 911 immediately.