HÔPITAL RÉGIONAL CHALEUR

Best Times to Visit

About HÔPITAL RÉGIONAL CHALEUR

Hôpital Régional Chaleur, located at 1750 Promenade Sunset in Bathurst, New Brunswick, is the largest hospital in northern New Brunswick and a flagship facility of the Vitalité Health Network. Its 24/7 emergency department provides access to a broad spectrum of care including psychiatrists, pathologists, family physicians, and general surgeons, supported by over 120 physicians and approximately 215 beds. As a full-service regional hospital offering everything from intensive care and cardiology to obstetrics and orthopedics, it is the appropriate destination for serious and complex emergencies across the Chaleur region.

Services & Specialties

24/7 Emergency Department, Intensive Care Unit (ICU), General Surgery, Orthopedic Surgery, Gynecological Surgery, Plastic Surgery, Ophthalmological Surgery, Urological Surgery, Thoracic Surgery, Vascular Surgery, Dental Surgery, ENT (Ear, Nose & Throat) Surgery, Internal Medicine, Obstetrics and Maternal-Newborn Care, Neonatology, Pediatrics, Cardiology, Respirology, Endocrinology, Gastroenterology and Endoscopy, Kidney Dialysis, Dermatology, Psychiatry, Palliative Care, Telehealth Services, Poison Control Centre, Specialized Rehabilitation (Shriners Partnership), On-site Pharmacy, Pathology and Laboratory Services.

Amenities

• Cafeteria (Mon–Fri, 7:30 a.m.–1:25 p.m. and 4:00–6:00 p.m.; breakfast 8:30–10:30 a.m., lunch 11:00 a.m.–1:25 p.m., supper 4:00–6:00 p.m.)
• Boutique / Gift Shop
• On-site Pharmacy
• Hospital Library
• Lifeline Service
• Spiritual and Religious Care
• UCT Pavilion family lodging (first-come, first-served; request at Accounts Reception or Admissions)
• Wi-Fi
• Security Services
• Volunteer Services

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 1 walk-in clinics in Bathurst →

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Tips Before You Go

• The Emergency Department parking fee is a flat $2.00 per visit — keep change or a card handy so parking doesn't add stress to your visit.
• Hôpital Régional Chaleur operates within the Vitalité Health Network and provides full bilingual (English and French) service — you can communicate with staff in either official language.
• If a family member is admitted, ask about the UCT Pavilion, which offers on-site lodging for families of patients on a first-come, first-served basis.
• The hospital's cafeteria is only open weekdays and during limited hours — if you expect a long ER wait outside those times, bring your own food and water.
• For non-emergency concerns or to get information before arriving, call the hospital directly at (506) 544-3000 to speak with the appropriate department.

What to Bring

• Government-issued photo ID (e.g., driver's licence or passport)
• New Brunswick Medicare card (provincial health card)
• List of current medications, dosages, and prescribing doctors
• Any relevant medical history, recent test results, or specialist letters
• Private insurance or supplemental health plan information
• Personal comfort items for a potential wait (water bottle, snack, phone charger)
• A trusted family member or friend who can help communicate your symptoms and history
• Any assistive devices you rely on (hearing aids, glasses, mobility aids)

Parking

On-site parking is available and wheelchair accessible. General parking rates are $1.25 for the first hour or less, then $0.25 per additional 12 minutes, up to a daily maximum of $5.75. Emergency Department visitors pay a flat rate of $2.00 per visit.

Getting There

No specific public transit routes to the hospital have been confirmed. Patients are advised to contact the City of Bathurst transit service directly for current route information near 1750 Promenade Sunset.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Visit length figures represent total time in the emergency department from arrival to discharge, sourced from NB Health. Actual times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.