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Hôpital Régional Chaleur, located at 1750 Promenade Sunset in Bathurst, New Brunswick, is the largest hospital in northern New Brunswick and a flagship facility of the Vitalité Health Network. Its 24/7 emergency department provides access to a broad spectrum of care including psychiatrists, pathologists, family physicians, and general surgeons, supported by over 120 physicians and approximately 215 beds. As a full-service regional hospital offering everything from intensive care and cardiology to obstetrics and orthopedics, it is the appropriate destination for serious and complex emergencies across the Chaleur region.
Services & Specialties
24/7 Emergency Department, Intensive Care Unit (ICU), General Surgery, Orthopedic Surgery, Gynecological Surgery, Plastic Surgery, Ophthalmological Surgery, Urological Surgery, Thoracic Surgery, Vascular Surgery, Dental Surgery, ENT (Ear, Nose & Throat) Surgery, Internal Medicine, Obstetrics and Maternal-Newborn Care, Neonatology, Pediatrics, Cardiology, Respirology, Endocrinology, Gastroenterology and Endoscopy, Kidney Dialysis, Dermatology, Psychiatry, Palliative Care, Telehealth Services, Poison Control Centre, Specialized Rehabilitation (Shriners Partnership), On-site Pharmacy, Pathology and Laboratory Services.
The Emergency Department parking fee is a flat $2.00 per visit — keep change or a card handy so parking doesn't add stress to your visit.
Hôpital Régional Chaleur operates within the Vitalité Health Network and provides full bilingual (English and French) service — you can communicate with staff in either official language.
If a family member is admitted, ask about the UCT Pavilion, which offers on-site lodging for families of patients on a first-come, first-served basis.
The hospital's cafeteria is only open weekdays and during limited hours — if you expect a long ER wait outside those times, bring your own food and water.
For non-emergency concerns or to get information before arriving, call the hospital directly at (506) 544-3000 to speak with the appropriate department.
What to Bring
Government-issued photo ID (e.g., driver's licence or passport)
New Brunswick Medicare card (provincial health card)
List of current medications, dosages, and prescribing doctors
Any relevant medical history, recent test results, or specialist letters
Private insurance or supplemental health plan information
Personal comfort items for a potential wait (water bottle, snack, phone charger)
A trusted family member or friend who can help communicate your symptoms and history
Any assistive devices you rely on (hearing aids, glasses, mobility aids)
Frequently Asked Questions
Is Hôpital Régional Chaleur's emergency department open 24 hours?
Yes. The Emergency Department at Hôpital Régional Chaleur in Bathurst is open 24 hours a day, 7 days a week, every day of the year.
What specialists are available through the Chaleur Regional Hospital ER?
The Emergency Department has access to psychiatrists, pathologists, family physicians, and general surgeons, among other providers. The hospital also supports a wide range of specialists including cardiologists, respirologists, internists, and orthopedic surgeons.
Does Hôpital Régional Chaleur offer services in English?
Yes. Although the hospital is part of the francophone Vitalité Health Network and operates primarily in French internally, all patient-facing services are provided in both English and French in accordance with New Brunswick's official bilingualism policy.
Is there parking at the Chaleur Regional Hospital emergency department?
Yes. There is wheelchair-accessible on-site parking. Emergency Department visitors pay a flat fee of $2.00 per visit. General parking for other areas of the hospital is $1.25 for the first hour, then $0.25 per additional 12 minutes, to a daily maximum of $5.75.
Does Hôpital Régional Chaleur have family lodging for out-of-town patients?
Yes. The UCT Pavilion on site offers lodging accommodations for patients' families. Rooms are allocated on a first-come, first-served basis. To request a room, visit Accounts Reception (or Admissions if Accounts Reception is closed).
What is the phone number for Hôpital Régional Chaleur?
You can reach Hôpital Régional Chaleur at (506) 544-3000. The hospital is located at 1750 Promenade Sunset, Bathurst, New Brunswick.