ERstat publishes an independent, modelled wait estimate for every Canadian ER, scored against what each hospital later posts. Two numbers a shift from your staff (patients waiting, longest current wait) make that estimate measured rather than modelled for your ER, and keep it running when a provincial feed goes dark. Free. No IT integration, no software to install, no patient data.
See a hospital page with live data: St. Mary's General Hospital, Kitchener
Most Canadian ERs publish no wait time information to the public, and where a province does publish one, it is a single estimate that can't show what people actually waited or who left without being seen. Patients arrive with no idea how long they'll wait, whether you're at capacity, or whether a closer hospital would serve them faster.
In 2024, nearly 300,000 Ontario ER patients left without being treated. Nationally, only 7 of 13 provinces publish any form of official ER wait data, and the quality varies widely.
600+ Canadian ERs currently have no public wait time information at all.Your staff report three numbers once a shift. ERstat's model combines them with your ER's own history to publish a number that is measured, current, and independent of any provincial feed.
Name, email, hospital, role. We verify you and email a link that signs your phone in and keeps it signed in. No password, no app.
Patients waiting to be seen, longest current wait, physicians on. Big buttons, prefilled from last shift, one tap to send. About 20 seconds.
Where there is no provincial feed, your report becomes the public number, marked "reported by ER staff". Where there is one, your report sits alongside it and feeds ERstat's independent estimate; it never overwrites the feed.
Every hospital page carries a scorecard: ERstat's number versus the official one, scored against what was later posted. When staff stop reporting, the model carries the number and the page says so.
The count on the tracking board. The single best predictor of how long the next person will wait.
How long the longest-waiting patient has been there. It is the one number that measures reality rather than estimating it, and it is what the model learns from.
How many physicians or nurse practitioners are seeing patients right now. Nobody publishes this, and it is why two ERs of the same size can have waits three times apart.
The same estimate your triage nurse tells patients verbally. Useful, but the counts above are what the model needs.
Full service, reduced service, temporarily closed, or diverting. Include context like "nursing staff only" or "no on-site physician, virtual coverage available."
Flag when a remote physician is covering the ER. Patients and EMS know you're staffed even when the doctor isn't physically on-site.
When your ER closes or diverts, patients are directed to the hospital you choose. Set the referral destination once and it appears automatically.
Managing multiple ERs means knowing which departments are reporting, how fresh their data is, and where disruptions are happening. The admin dashboard gives you that view across your entire network.
See which ERs confirmed recently and which are overdue. Sorted worst-first so you know where to follow up.
Every status change, every confirmation, every override, across all your hospitals, in one place.
Assign charge nurses across shifts so coverage doesn't depend on one person. Role-based access for clinical staff and administrators.
Free, for staff and for hospitals. No setup fees, no contracts, no IT resources required.
ERstat is funded by licensing its modelled data to organizations that need it, never by hospitals or their staff. Staff reports are aggregate department counts that become part of ERstat's dataset. Health authorities and hospital groups: contact us for network-wide onboarding and the admin dashboard.
ERstat does not connect to your hospital information system. It does not access patient data. It does not require a firewall change, a security review, or IT staff involvement. A charge nurse opens a browser, logs in, and starts reporting. That's the entire deployment.
This is a communication tool for the public, not a clinical system. It sits entirely outside your hospital's IT infrastructure.
ERstat publishes a Data Transparency Report Card grading every Canadian province on whether they publish ER wait time data. Seven provinces have some form of official system. The remaining provinces and territories publish nothing meaningful. The report card is updated periodically with live data from ERstat's coverage.