Rockyview General Hospital

Best Times to Visit

About Rockyview General Hospital

Rockyview General Hospital, located at 7007 14 St SW in southwest Calgary, is the city's second-largest hospital and one of Alberta's busiest emergency departments, seeing over 80,000 visits annually. The 24/7 emergency department serves Calgary and southern Alberta with a full spectrum of acute care, including an ICU, psychiatric emergency services, and a multidisciplinary team of physicians, registered nurses, LPNs, and respiratory therapists. As a major referral centre for urology and ophthalmology, RGH is the right choice for patients across southern Alberta who require specialized or complex care alongside emergency services.

Services & Specialties

24/7 Emergency Department, Intensive Care Unit (ICU), Psychiatric Emergency Services and Crisis Intervention, Inpatient Psychiatry and Urgent Psychiatric Consultation Clinic, Neonatal Intensive Care Unit (NICU), Maternal Newborn Program, Southern Alberta Institute of Urology, Ophthalmology and Public Eye Clinic, Lions Eye Bank (Corneal Transplant Tissue Recovery), Acute Care Geriatrics Units, Specialized Geriatric Services and Neuropsychology Clinic, Day Surgery Units, Urgent Neurology Clinic, Repetitive Transcranial Magnetic Stimulation (rTMS), Pulmonary Diagnostics and Respiratory Services, Severe Asthma Program, Stress Lab and Ultrasound, Mental Health and Ambulatory Care, Psychiatric Transition Clinic, Complex Care Hub – Hospital at Home Program, Interpreter and Translation Services in ED, Social Work Services, Spiritual Care Services, Helipad for Air Transport.

Amenities

• Highwood Café — open 24/7, offering hot entrees, sandwiches, soups, salads, and a coffee bar
• Vending machines available throughout the hospital
• Free hospital Wi-Fi for patients and visitors
• Spiritual Care Services
• Social Work Services
• Volunteer Resources
• Interpreter and translation services in the Emergency Department

Other Care Options

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Tips Before You Go

• Rockyview sees over 80,000 ER visits per year — if your condition is non-urgent, consider visiting an Alberta Health Services urgent care centre or using Health Link (811) to avoid longer waits.
• Patients are triaged using the Canadian Triage and Acuity Scale (CTAS); the most critically ill are seen first, so arrival order does not determine wait time.
• Interpreter services are available in the ED — let the triage nurse know if you or your family member needs language assistance.
• The Highwood Café is open around the clock, so companions supporting a patient during a long ER visit can access meals and coffee at any hour.
• Use the AHS Parking app (zone 6480) to pay for parking remotely and avoid returning to a pay station during your visit.

What to Bring

• Valid provincial health card (Alberta Health Care Insurance Plan card)
• Government-issued photo ID
• List of current medications, including dosages and frequencies
• Any relevant medical records, test results, or referral letters
• List of known allergies
• Personal comfort items for a potentially long wait (phone charger, snacks, water bottle)
• Contact information for your family doctor or specialist
• Payment method for parking (AHS app, credit/debit card)

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Alberta health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.