HÔPITAL MONTFORT HOSPITAL

Location & Access

713 Ch Montréal Rd, Ottawa, ON K1K 0T2

Visitor parking lots B, M, I, and J are open 24/7. Rates: ½ hour – $4.00; full day (single exit) – $15.00; 24-hour multi-visit pass – $19.00. Lots I and J accept the HonkMobile app at $1/10 minutes (max 2 hours, plus $0.35 transaction fee). Frequent visitors can purchase an HPASS for unlimited in-and-out privileges per 24-hour period. Accessible parking spaces are available on site. Parking revenues support the Montfort Foundation.

OC Transpo routes 12, 15, 20, 25, and 27 stop near the hospital. The facility is also accessible by bicycle.

About HÔPITAL MONTFORT HOSPITAL

Hôpital Montfort Hospital's Emergency Department in Ottawa operates 24/7 and welcomes all patients regardless of age or place of residence, seeing over 50,000 visits each year. As Ottawa's only French-language academic hospital and a designated Group A teaching hospital, Montfort provides a high level of acute and urgent care including a dedicated Psychiatric Emergency Zone (PEZ) with round-the-clock crisis nursing. The hospital serves over 1.2 million residents across Eastern Ontario and the Gatineau region of Quebec, offering a broad range of specialist services on site.

Services & Specialties

24/7 Emergency Department, Psychiatric Emergency Zone (PEZ) with 24/7 crisis nursing, Intensive Care Unit (ICU), Surgery and surgical ward, Family Birthing Centre, Cardiopulmonary services and rehabilitation, Orthopedics, Mental health program and psychiatry, Nuclear medicine, Sleep laboratory, Diabetes Clinic, Pediatric ambulatory clinic, Breast health clinic, Specialist medicine, Canadian Forces dedicated treatment facility, Telehealth and virtual appointments.

Amenities

• Starbucks Coffee Shop
• Cafeteria
• Vending machines
• Gift shop
• Telehealth / virtual appointment services
• Accessible parking

Best Times to Visit

Quieter times: No historical wait time data is available for this location. Generally, early weekday mornings tend to be quieter at most emergency departments. If your condition is non-urgent, consider whether a walk-in clinic or your family physician may be more appropriate.

Busier times: No historical wait time data is available for this location. As with most urban ERs, evenings, weekends, and holidays typically see higher volumes. The ER is best reserved for acute and urgent conditions rather than chronic or non-emergency symptoms.

Tips Before You Go

• The Emergency Department entrance is separate from the main hospital building — you cannot access the ER from inside the main building, so follow signage carefully upon arrival.
• If you are a Quebec resident requiring specialist follow-up, note that Montfort's emergency physicians cannot coordinate follow-up care through Quebec's health insurance board; plan to see your family doctor or a Quebec walk-in clinic afterward.
• For mental health crises, Montfort has a dedicated Psychiatric Emergency Zone (PEZ) with 24/7 crisis nursing — do not hesitate to present to the ER for urgent mental health needs.
• The hospital is bilingual, offering full services in both French and English, though primarily a Francophone institution — English-speaking patients are welcome and served.
• Use the HonkMobile app for convenient parking payment in lots I and J if you expect to stay under 2 hours, or purchase a day pass for longer visits.

What to Bring

• Ontario health card (OHIP) or provincial health insurance card
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Any relevant medical records or recent test results
• Insurance information if applicable
• Emergency contact information
• Comfort items for potential wait times (phone charger, snacks, water)

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.