We don't have verified hours for this ER. Call ahead before going.
Quieter times: As an outpatient facility open Monday to Friday, all visits to Riverside Campus are by scheduled appointment. Arriving 10–15 minutes before your appointment time is recommended to allow time for check-in and parking.
Busier times: This campus does not have walk-in or emergency services. Avoid coming without a scheduled appointment, and note that the campus is not open on weekends or holidays. For urgent or unscheduled care needs, contact your family physician or visit an appropriate urgent care or emergency facility.
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Open on ERstat →The Ottawa Hospital – Riverside Campus, located at 1967 Riverside Dr in Ottawa, Ontario, is an ambulatory care centre offering a range of outpatient clinics, diagnostic services, and scheduled procedures from Monday to Friday. Unlike the Civic and General campuses, Riverside does not operate an emergency department and does not admit inpatients — patients requiring emergency care should proceed to the Civic Campus (1053 Carling Ave) or General Campus (501 Smyth Rd), both of which have 24/7 emergency departments. This campus is best suited for patients attending planned appointments across specialties such as urology, ENT, physiotherapy, and primary care.
Ear, Nose and Throat (ENT) Clinic, Occupational Therapy Clinic, Physiotherapy Clinic, Urology Clinic, Urogynecology Clinic, On-site Pharmacy, Family Health Team (Primary Care), Outpatient diagnostic and treatment programs, Rapid-access ambulatory care.
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The Riverside Campus has two surface parking lots: Lot A outside the main entrance at 1967 Riverside Dr, and Lot B outside the Medical Building at 1919 Riverside Dr. Both are accessed from Riverside Dr — note that the Smyth Rd vehicular access to the visitor lot is permanently closed. All lots use a Pay-by-Licence-Plate meter system with tap-and-go payment and support the Flowbird mobile app. Accessible parking spaces are available in all lots at standard parking rates. Parking passes are transferable between patients and families across all Ottawa Hospital campuses.
The Riverside Campus is accessible by OC Transpo with nearby stops at Riverside, Smyth/Riverside, and Alta Vista/Billings served by multiple routes including Routes 10, 49, 88, 90, 92, 98, and 105. Use the OC Transpo Trip Planner to find the best route. Para Transpo accessible transit service is also available. Pedestrians and cyclists can access the campus from Smyth Rd via a multi-use pathway running between the 1919 Riverside Dr building and the transitway.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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