the Ottawa Hospital - Riverside Campus

Not an emergency department
This facility does not have an emergency department.
We do not publish a wait time for this facility. In an emergency, call 911 or go to the nearest emergency department.
Nearest with live data · 8 km
HÔPITAL DE HULL
8h 4m wait · 15 waiting · updated 2 min ago

Hours not confirmed

We don't have verified hours for this ER. Call ahead before going.

Report from the waiting room

Best Times to Visit

Quieter times: As an outpatient facility open Monday to Friday, all visits to Riverside Campus are by scheduled appointment. Arriving 10–15 minutes before your appointment time is recommended to allow time for check-in and parking.

Busier times: This campus does not have walk-in or emergency services. Avoid coming without a scheduled appointment, and note that the campus is not open on weekends or holidays. For urgent or unscheduled care needs, contact your family physician or visit an appropriate urgent care or emergency facility.

Nearby Alternatives

Children's Hospital of Eastern Ontario

Ottawa · 1 km away

The Ottawa Hospital - General Campus

Ottawa · 2 km away

the Ottawa Hospital - Civic Campus

Ottawa · 4 km away

HÔPITAL MONTFORT HOSPITAL

Ottawa · 6 km away

HÔPITAL DE HULL

Gatineau · 8 km away

8h 4m

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About the Ottawa Hospital - Riverside Campus

The Ottawa Hospital – Riverside Campus, located at 1967 Riverside Dr in Ottawa, Ontario, is an ambulatory care centre offering a range of outpatient clinics, diagnostic services, and scheduled procedures from Monday to Friday. Unlike the Civic and General campuses, Riverside does not operate an emergency department and does not admit inpatients — patients requiring emergency care should proceed to the Civic Campus (1053 Carling Ave) or General Campus (501 Smyth Rd), both of which have 24/7 emergency departments. This campus is best suited for patients attending planned appointments across specialties such as urology, ENT, physiotherapy, and primary care.

Services & Specialties

Ear, Nose and Throat (ENT) Clinic, Occupational Therapy Clinic, Physiotherapy Clinic, Urology Clinic, Urogynecology Clinic, On-site Pharmacy, Family Health Team (Primary Care), Outpatient diagnostic and treatment programs, Rapid-access ambulatory care.

Amenities

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 16 walk-in clinics in Ottawa →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

What to Bring

Parking

The Riverside Campus has two surface parking lots: Lot A outside the main entrance at 1967 Riverside Dr, and Lot B outside the Medical Building at 1919 Riverside Dr. Both are accessed from Riverside Dr — note that the Smyth Rd vehicular access to the visitor lot is permanently closed. All lots use a Pay-by-Licence-Plate meter system with tap-and-go payment and support the Flowbird mobile app. Accessible parking spaces are available in all lots at standard parking rates. Parking passes are transferable between patients and families across all Ottawa Hospital campuses.

Getting There

The Riverside Campus is accessible by OC Transpo with nearby stops at Riverside, Smyth/Riverside, and Alta Vista/Billings served by multiple routes including Routes 10, 49, 88, 90, 92, 98, and 105. Use the OC Transpo Trip Planner to find the best route. Para Transpo accessible transit service is also available. Pedestrians and cyclists can access the campus from Smyth Rd via a multi-use pathway running between the 1919 Riverside Dr building and the transitway.

Frequently Asked Questions

Does the Ottawa Hospital Riverside Campus have an emergency department?
No. The Riverside Campus does not have an emergency department and does not admit patients. For emergency care, go to the Ottawa Hospital Civic Campus (1053 Carling Ave) or General Campus (501 Smyth Rd), both of which have 24/7 emergency departments. In a life-threatening emergency, call 911.
What services are available at the Riverside Campus?
Riverside Campus is an outpatient ambulatory care centre offering scheduled clinics including ENT, Urology, Urogynecology, Physiotherapy, Occupational Therapy, and a Family Health Team for primary care, along with an on-site pharmacy and diagnostic programs.
What are the hours of operation at the Riverside Campus?
The Riverside Campus operates Monday to Friday for scheduled outpatient appointments and procedures. It is not open on weekends or holidays, and does not offer after-hours or urgent care services.
Where should I park when visiting the Riverside Campus?
Visitor parking is available in Lot A (outside the main entrance at 1967 Riverside Dr) and Lot B (outside 1919 Riverside Dr), both accessed from Riverside Dr. The Smyth Rd vehicle entrance is permanently closed. Payment is by Pay-by-Licence-Plate meters or the Flowbird mobile app.
Is interpretation available for appointments at the Riverside Campus?
Yes. Free spoken language interpretation and sign language interpretation (ASL and LSQ) are available. If you require these services or a Pocket Talker hearing amplifier, notify your care team ahead of your appointment.
How do I reach Patient Relations for the Ottawa Hospital Riverside Campus?
You can contact The Ottawa Hospital Patient Relations team at 613-798-5555 ext. 13377 for any concerns or feedback related to care received at any campus, including Riverside.

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About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.

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