Riverside Health Complex

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, rural emergency departments tend to be quieter on weekday mornings. If your need is non-urgent, calling the medical clinic at (306) 845-2195 during business hours to arrange an appointment may reduce your wait significantly.

Busier times: No historical wait time data is currently available for this facility. Like most emergency departments, evenings, weekends, and holidays may see higher volumes. If your situation is not an emergency, avoid these periods when possible and consider whether a clinic appointment is suitable.

About Riverside Health Complex

Riverside Health Complex in Turtleford, Saskatchewan is a 24/7 integrated rural health facility operated by the Saskatchewan Health Authority, providing emergency care, acute care, and a full range of community health services to residents of Turtleford, St. Walburg, Edam, Glaslyn, Turtle Lake, and surrounding communities including Thunderchild First Nation. The facility offers 9 acute care beds, a medical clinic, laboratory and X-ray services, and on-site continuing care, making it the primary point of emergency and comprehensive health services for a large area of northwestern Saskatchewan. Patients with complex or time-sensitive conditions such as cardiac events, stroke, major trauma, or surgical needs should expect to be stabilized here and transferred to a larger regional centre, with rapid transport supported by an on-site STARS Air Ambulance landing and refuelling pad.

Services & Specialties

24/7 Emergency Department, Acute care (9 beds), Medical clinic (4 physicians, 2 nurse practitioners), Laboratory services, X-ray / diagnostic imaging, Continuing care (20 resident beds, 2 respite rooms), Palliative care, Home care, Public health, Physiotherapy and rehabilitation, Mental health and addictions counselling (visiting), Dietitian services (visiting), Family and youth counselling (visiting), Chronic disease management, STARS Air Ambulance landing and refuelling site.

Amenities

• On-site STARS Air Ambulance landing and refuelling pad
• Laboratory services
• X-ray services
• Contact facility at (306) 845-2195 to confirm cafeteria, ATM, pharmacy, or Wi-Fi availability

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• If you are experiencing a life-threatening emergency such as chest pain, stroke symptoms, or severe trauma, call 911 — West Med Paramedics serve the area and the on-site STARS Air Ambulance pad enables rapid air transport to larger centres if needed.
• Riverside Health Complex serves a very large rural catchment area. If your condition is non-urgent, consider calling the facility's medical clinic at (306) 845-2195 first to determine whether a clinic appointment is more appropriate than an ER visit.
• As a rural facility, patients with specialized needs such as cardiac intervention, stroke care, major surgery, or pediatric intensive care will be stabilized and transferred to a larger regional hospital — plan for this possibility if your condition is complex.
• The ER does not operate on an appointment basis and does not see patients in order of arrival — triage nurses prioritize care by medical urgency, so be prepared for a wait if your condition is less critical.
• Visiting specialists such as dietitians, mental health counsellors, and addiction workers serve this facility on a scheduled basis — call the complex to inquire about upcoming visiting clinics if you need these services and want to avoid an ER visit.

What to Bring

• Saskatchewan Health Card (provincial health card)
• Government-issued photo ID
• List of current medications including dosages
• List of known allergies
• Provincial health coverage or supplemental insurance information
• Emergency contact name and phone number
• Any relevant medical records, test results, or referral letters
• Cash or debit card for any incidental expenses (ATM availability not confirmed on-site)

Parking

Surface parking is expected to be available on-site at the facility located on Highway 303 (1st Street South) in Turtleford. Contact the facility directly at (306) 845-2195 to confirm accessibility features or specific lot details.

Getting There

No conventional public transit serves Turtleford. Residents with disabilities may access the Turtleford Handi Van, a local transit assistance service supported by the Town of Turtleford and the RM of Mervin. Emergency ambulance services in the area are provided by West Med Paramedics, based out of St. Walburg, operating 3 ambulances with a team of 22 paramedics and first responders.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Saskatchewan health data. Actual wait times may vary.

This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.