Ponoka Hospital and Care Centre

Ponoka, AB · Open 24 hours a day, 7 days a week — including holidays

Open 24/7

This emergency department is open around the clock.

Current ER Wait
Unknown Unknown
🏥 24/7 Emergency
📍 Ponoka

Last updated: recently · View all Alberta hospitals →

About Ponoka Hospital and Care Centre

Ponoka Hospital and Care Centre operates a 24/7 emergency department at 5800 57 Avenue in Ponoka, Alberta, serving patients from the surrounding central Alberta region including communities between Red Deer and Edmonton. The ED is staffed by physicians, registered nurses, licensed practical nurses, and respiratory therapists, with triage conducted using the Canadian Triage and Acuity Scale (CTAS) to prioritize the most urgent cases first. In addition to emergency care, the facility offers a broad range of inpatient and outpatient services including surgical, obstetric, psychiatric emergency, and continuing care services, making it a comprehensive community hospital for Ponoka and area residents.

Services & Specialties

24/7 Emergency Department Cardiac Monitoring General Radiography (X-Ray) Laboratory Services Obstetrics Services Surgical Services Psychiatric Emergency Team Endoscopy Services Respiratory Therapy (Outpatients/Community) Pulmonary Function Testing Breathe Easy / Pulmonary Rehabilitation Program Physiotherapy (Outpatients/Community) Occupational Therapy (Outpatients/Community) Speech Language Pathology (Outpatients/Community) Palliative Care Pharmacy Services Nutrition Counselling (Adult and Pediatric) Continuing Care Services (24/7 Residential) Addiction and Mental Health Support Indigenous Cultural Helper Services Ambulance Bay (24/7) Interpreter/Translation Services

Amenities

Parking & Transit

Public on-site parking lots are available at Ponoka Hospital and Care Centre. The facility is wheelchair accessible throughout. Specific parking rates were not confirmed; contact the hospital at 403-783-3341 for current parking fee information.

No dedicated public transit routes to Ponoka Hospital and Care Centre have been confirmed. The hospital is located in Ponoka at the junction of Highway 2A and Highway 53, approximately 59 km north of Red Deer and 95 km south of Edmonton. Patients travelling from outside Ponoka are advised to arrange private transportation or contact the hospital for guidance.

Best Times to Visit

🟢 Quieter times

No historical wait time data is currently available for this facility. In general, mid-morning on weekdays (Tuesday through Thursday) tends to be less busy at community hospital emergency departments. Calling Health Link 811 before your visit can help you decide whether the ED is the right level of care for your situation.

🔴 Busier times

Without historical wait data for Ponoka Hospital, general patterns suggest that weekend evenings, Friday nights, and evenings after 5:00 PM on weekdays tend to see higher volumes at community ERs. Statutory holidays can also increase wait times. If your condition is not urgent, consider visiting during daytime hours earlier in the week.

Tips Before You Go

What to Bring

Frequently Asked Questions

What is the phone number for Ponoka Hospital and Care Centre?
The main switchboard number is 403-783-3341. The Emergency Department direct line is 403-704-8317. For life-threatening emergencies, always call 911.
Does Ponoka Hospital have an obstetrics or maternity service?
Yes, Ponoka Hospital and Care Centre offers obstetrics services. If you are pregnant and have concerns, contact your care provider or the hospital directly at 403-783-3341 to confirm current service details and availability.
Is there a psychiatric emergency service at Ponoka Hospital?
Yes, the hospital has a Psychiatric Emergency Team available to support patients experiencing mental health crises. Ponoka also has the nearby Centennial Centre for Mental Health and Brain Injury, which provides specialized mental health and brain injury care, including the Halvar Jonson Centre for Brain Injury.
What hours is registration open at Ponoka Hospital?
Registration is open Monday through Sunday from 7:00 AM to 8:00 PM. Outside of those hours, patients should proceed directly to the Emergency Department, which is staffed 24 hours a day, 7 days a week.
Does Ponoka Hospital offer continuing care or long-term residential services?
Yes, the facility provides 24/7 residential continuing care for individuals with complex medical needs. The care team may include physicians, nurse practitioners, registered nurses, registered psychiatric nurses, healthcare aides, pharmacists, occupational therapists, and recreation therapists.
Is Ponoka Hospital and Care Centre wheelchair accessible?
Yes, the facility is fully wheelchair accessible, with accessible parking available on-site. The building's design also incorporates features such as bay windows and non-institutional finishes to create a more comfortable environment for patients.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Alberta health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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