Rock Lake Health District Hospital

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. Generally, rural emergency departments tend to be less congested mid-morning on weekdays (Tuesday through Thursday), especially when major diagnostic services like Lab and X-Ray are also available (Mon–Fri, 8:00 am–3:30 pm).

Busier times: No historical data is available to identify peak periods at Rock Lake Hospital. As with most emergency departments, evenings, weekends, and holidays may see increased volume. If your condition is non-urgent, weekday mornings are generally advisable.

About Rock Lake Health District Hospital

Rock Lake Health District Hospital is an accredited 16-bed acute care facility located at 135 Machray Ave E. in Crystal City, Manitoba, serving residents of the Rock Lake area and surrounding rural communities in southern Manitoba. The emergency department operates 24 hours a day, 7 days a week with on-call staff, and is situated steps away from Rock Lake Medical Clinic, offering patients convenient access to both emergency and primary care. As a small rural hospital affiliated with Southern Health–Santé Sud, Rock Lake provides personalized emergency and acute care for non-life-threatening conditions, with patients requiring advanced specialty care referred to larger regional centres.

Services & Specialties

24/7 Emergency Department, Acute Care (16 beds), Laboratory Services (Mon–Fri, 8:00 am–3:30 pm), X-Ray / Diagnostic Imaging (Mon–Fri, 8:00 am–3:30 pm), Electrocardiogram (ECG / EKG), Holter Monitoring, Telehealth Services, Palliative Care, Clinical Dietitian / Nutrition Services, Occupational Therapy (via referral from Boundary Trails Health Centre), Meals on Wheels, Mental Health Crisis Referral Support.

Amenities

• Flexible visiting hours tailored to patient needs
• Telehealth services for remote consultations
• On-site clinical dietitian services
• Proximity to Rock Lake Medical Clinic (steps away)

Other Care Options

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Tips Before You Go

• For life-threatening emergencies such as chest pain, stroke symptoms, or severe trauma, call 911 immediately rather than driving to the ER.
• Diagnostic services including Lab, X-Ray, and ECG are available Monday to Friday, 8:00 am–3:30 pm — if your condition allows, scheduling a visit during these hours ensures same-visit testing.
• Rock Lake Medical Clinic is located steps from the hospital — for non-urgent concerns, a clinic appointment may be a faster and more appropriate option than the ER.
• If you or someone you know is experiencing a mental health crisis, you can call the Mental Health Crisis Line at 1-888-588-1697 (available for all ages) before or instead of presenting to the ER.
• As a small rural hospital, Rock Lake ER is best suited for acute and urgent care needs. Patients with complex cardiac, surgical, or specialty needs may be stabilized and transferred to a larger regional facility — plan accordingly if travelling from a distance.

What to Bring

• Manitoba Health Card (PHIN card)
• Government-issued photo ID
• List of current medications including dosages
• List of known allergies
• Any relevant medical records, referral letters, or recent test results
• Provincial health coverage information or supplemental insurance cards
• Emergency contact's name and phone number
• Comfortable clothing and something to pass the time, as wait times can vary

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Manitoba health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.