Labrador-Grenfell Health

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. In general, early mornings on weekdays (before 10 a.m.) tend to be quieter at most emergency departments. For non-urgent issues, consider whether your family physician or a telehealth service could address your concern before heading to the ER.

Busier times: No historical data is available for this facility. Emergency departments in most regions tend to be busiest on evenings, weekends, and holidays. If your condition is not immediately life-threatening, avoiding these peak periods when possible may reduce your wait time.

About Labrador-Grenfell Health

The Labrador West Health Centre, located at 1700 Nichols-Adam Highway in Labrador City, NL, is the sole full-service hospital for the Labrador West region and operates a 24/7 emergency department serving all acute and emergency needs for the area. Opened in 2015 as a modern $90-million replacement for the former Captain William Jackman Memorial Hospital, the facility provides comprehensive care including emergency, surgical, obstetrical, pediatric, oncology, dialysis, and mental health services. This hospital is the primary point of care for residents of Labrador West and surrounding communities — if you require emergency or acute medical attention in the region, this is where to go.

Services & Specialties

24/7 Emergency Department, General surgery, Obstetrics and maternity care, Gynecology, Pediatric care, Palliative care, Respite care, Psychiatric and mental health services, Chemotherapy and oncology clinic, Dialysis suite, CT scanning, General radiology and X-ray, Ultrasound, Mammography, Bone density scanning, Hematology and microbiology laboratory, Physiotherapy, Occupational therapy, Speech-language pathology, Audiology, On-site pharmacy, Public health services, Mental health and addictions counselling, Visiting specialist clinics, Anesthesiology.

Amenities

• On-site pharmacy
• Gift shop
• Vending machines
• Accessible washrooms and interior spaces
• Interpretation services available for non-English speakers

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Newfoundland & Labrador can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Labrador West Health Centre is the only full-service hospital in the region — for any serious or life-threatening emergency, call 911 immediately rather than driving yourself.
• If you require highly specialized care beyond the scope of this facility, you may be transferred to a larger centre in Newfoundland or elsewhere — be prepared for this possibility and bring provincial health card and identification.
• There is no public transit in Labrador City, so arrange transportation in advance. EZ Cabs (709-944-3344) is a local taxi option if you need a ride to the ER.
• The hospital does offer interpretation services for non-English speakers — inform staff of your language needs when you arrive so assistance can be arranged promptly.
• Contact the hospital switchboard at 709-285-8100 before your visit if you have questions about current amenities, services, or directions to the correct entrance.

What to Bring

• Provincial health card (NL MCP card)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Any relevant medical records or referral letters
• Provincial drug card or private insurance information
• Comfortable clothing and a warm layer (waiting areas can be cool)
• Snacks and water for a potentially long wait
• A fully charged phone or portable charger

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Newfoundland & Labrador health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.