Queens General Hospital

Best Times to Visit

About Queens General

Queens General Hospital is a modern acute care community hospital in Liverpool, Nova Scotia, serving Queens County and the surrounding South Shore region with 24/7 emergency care. The emergency department is equipped with advanced monitoring capabilities, a video-laryngoscope, FAST ultrasound, digital X-ray, and 24-hour laboratory services, making it well-equipped for a rural community hospital. Patients seeking emergency care, surgical services, specialist consultations, or diagnostic imaging will find a comprehensive range of services that rival larger urban facilities.

Services & Specialties

24/7 Emergency Department, Acute care inpatient unit (22 beds), Day surgery and ambulatory care (2 operating rooms), Diagnostic imaging with on-call technicians, Digital X-ray and FAST ultrasound, 24-hour laboratory and point-of-care testing, Respiratory therapy, Physiotherapy and occupational therapy, Mental health and addiction services, Opioid Recovery Program (methadone and buprenorphine/naloxone), Renal dialysis (operated by QEII), Stress testing and cardiology, Internal medicine and gastroenterology, Plastic surgery and palliative care, Pain management clinic, Diabetes education clinic, Asthma clinic, Geriatrics and pediatrics visiting clinics, Psychiatry and mental health visiting clinics, On-site nurse practitioners, pharmacist, and social worker, Virtual Urgent Care (8 a.m.–7 p.m., 7 days a week), Blood collection services, Family practice and family medicine clinic, Pharmacy on-site.

Amenities

• Cafeteria (basement level) — open Monday to Friday, 7:30 a.m. to 1:30 p.m.; closed weekends and holidays
• Gift shop (level 1, near main entrance) — Monday to Friday 9:30 a.m.–4 p.m.; Saturday 1–4 p.m.
• ATM and change machine near the side entrance by the emergency department
• On-site pharmacy
• Free public Wi-Fi throughout the hospital
• Quiet room and patient lounge for families and visitors
• Fresh, made-on-site food services for patients and staff
• Bariatric-equipped rooms available

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Nova Scotia can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Use Virtual Urgent Care (available 7 days a week, 8 a.m.–7 p.m.) for non-life-threatening concerns before driving to the ER — it can save you a trip to the department.
• The ATM is located near the side entrance by the emergency department, so bring a debit or credit card if you need cash for incidentals during a longer stay.
• For mental health crises at any hour, call the 24/7 mobile crisis line at 1-888-429-8167 before visiting the ER — you may be directed to faster, more appropriate support.
• Call 811 to speak with a registered nurse any time, day or night, to help decide whether your situation requires an ER visit or can be managed at home or through a clinic.
• The cafeteria is only open on weekdays until 1:30 p.m., so if you anticipate a long ER wait, consider bringing snacks and drinks for yourself and anyone accompanying you.

What to Bring

• Government-issued photo ID (e.g., driver's licence or passport)
• Nova Scotia health card (MSI card)
• List of current medications, dosages, and prescribing doctors
• List of known allergies (medications, foods, latex)
• Any relevant medical records, referral letters, or recent test results
• Phone charger or portable battery pack for long waits
• Comfort items such as a blanket, snacks, and water bottle
• Insurance information if applicable (e.g., extended health or travel insurance)

Parking

Free on-site parking is available at Queens General Hospital. No advance payment or validation is required. An ATM and change machine are located near the side entrance, close to the emergency department.

Getting There

The Queens General Hospital Foundation partners with Queens Transit to assist residents with medical transport to and from the hospital. Contact Queens Transit directly for current routes, schedules, and stop locations near 175 School Street.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Nova Scotia health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.