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All Saints Springhill Hospital, located at 10 Princess Street in Springhill, Nova Scotia, operates as a Collaborative Emergency Centre (CEC) — the second of its kind in the province — serving Springhill and surrounding communities including Oxford, Collingwood, Southampton, and Springhill Junction. The CEC model combines emergency and primary care delivered by a team of physicians, nurse practitioners, nurses, and paramedics, with virtual physician visits available when a doctor is not physically on-site. This facility is best suited for urgent but non-life-threatening conditions; patients experiencing a life-threatening emergency should call 9-1-1 immediately.
Services & Specialties
Collaborative Emergency Centre (CEC), Virtual urgent care (physician by tablet when not on-site), Triage and emergency nursing, Blood collection by appointment with referral, ECG/EKG (referral and appointment required), Mental health and addictions services, Inpatient withdrawal management (medication-assisted), Palliative care consultation (hospital and community), Occupational therapy (inpatient and outpatient), Restorative care and physiotherapy (referral required), Seniors' clinic (serving Pictou, Colchester, Cumberland, East Hants), Inpatient care.
Amenities
Food and coffee vending machines in the cafeteria (basement level, accessible 24 hours)
Beverage vending machine on the main floor just inside the main entrance
Spiritual space and family room on the second level
This is a Collaborative Emergency Centre, not a traditional full-service ER. For life-threatening emergencies, always call 9-1-1 rather than driving to the hospital.
If you have a child under two years old, it is recommended that you call ahead at 902-597-3773 before arriving so staff can best prepare for your visit.
If a physician is not on-site, you may be offered a virtual appointment via tablet in a private room on-site. This virtual doctor can prescribe medications and order tests, so do not refuse this option — it can save you a long drive to another facility.
Blood collection and ECG/EKG services require a referral and a booked appointment. Call 1-833-637-1350 (Monday–Friday, 12 p.m.–3 p.m.) or visit booking.nshealth.ca to schedule in advance.
Visitors are welcome daily from 1 p.m. to 8 p.m. If you need to visit outside these hours, check with the nursing staff upon arrival.
What to Bring
Nova Scotia Health Card (provincial health card)
Government-issued photo ID
List of current medications, dosages, and allergies
Any relevant medical records, referral letters, or imaging results
Provincial drug coverage or private insurance information
Personal comfort items (water bottle, snack, phone charger) in case of a wait
A trusted support person if permitted under the Family Presence Policy
Payment or debit/credit card for any applicable fees or prescriptions
Frequently Asked Questions
What is a Collaborative Emergency Centre (CEC) and how is All Saints Springhill different from a regular ER?
A CEC combines emergency and primary care services under one roof, staffed by a team of physicians, nurse practitioners, nurses, and paramedics. At All Saints Springhill, when a physician is not physically on-site, patients with urgent non-life-threatening conditions can be seen by a doctor virtually via tablet. This differs from a traditional 24/7 emergency department where a physician is always physically present. For life-threatening emergencies, always call 9-1-1.
What happens if I arrive at the CEC and there is no doctor on-site?
You will still be seen by an onsite triage nurse and registered as usual. If your condition is appropriate for virtual care, you will be offered the option to see a physician via a computer tablet in a private room. The virtual physician can assess you, order prescriptions and tests, and coordinate your follow-up care through the onsite nursing staff. If your emergency is life-threatening, call 9-1-1.
My child is under two years old — can I bring them to the All Saints Springhill CEC?
Yes, but Nova Scotia Health recommends calling ahead at 902-597-3773 before arriving with a child under the age of two. This allows the onsite team to best prepare for your child's care.
Does All Saints Springhill Hospital offer mental health and addictions support?
Yes. The hospital has a mental health and addictions team available to help with intake appointments, reachable Monday to Friday from 8:30 a.m. to 4:30 p.m. (Tuesdays and Thursdays until 8:00 p.m.). An inpatient withdrawal management service is also available for those needing medication-assisted withdrawal from alcohol or other substances; call the Intake Service at 1-855-922-1122 to see if this program is right for you.
How do I book a blood test or ECG at All Saints Springhill Hospital?
Both services require a referral from a healthcare provider. Blood collection appointments can be booked online or by calling 1-833-637-1350, Monday to Friday from 12 p.m. to 3 p.m. ECG/EKG appointments can be booked online at booking.nshealth.ca. Walk-in blood work is not available — you must book in advance.
What are the visiting hours at All Saints Springhill Hospital?
General visiting hours are daily from 1 p.m. to 8 p.m. Nova Scotia Health's Family Presence Policy also allows patients to name up to two people as their primary family or support persons. If you need to visit outside standard hours, speak with the nursing staff on arrival.