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St. Michael's Hospital Emergency Department at 30 Bond St in downtown Toronto is one of the busiest and most advanced emergency departments in Canada, operating 24/7 as a Level 1 trauma centre accredited by both the American College of Surgeons and the Trauma Association of Canada. The ED serves as a regional trauma and stroke centre, receiving critically ill patients from across Ontario by ground and air transport, including helicopter. Located in the heart of Toronto's Garden District, it provides specialized emergency care to a diverse urban population including residents of Regent Park, Moss Park, and St. Jamestown.
Services & Specialties
Level 1 trauma care (ACS and Trauma Association of Canada verified), Regional stroke centre, Neurosurgery, Cardiovascular and cardiac surgery, Emergency mental health and addictions services, Renal transplant, Therapeutic endoscopy and gastroenterology, Oncology, Orthopedic surgery, Infectious diseases, Obstetrics and women's health, Urology, Rheumatology, MS and neurology (BARLO MS Centre), Diagnostic imaging, Inner city health programs.
Use the correct entrance: the Emergency Department is accessed from Victoria St. and Shuter St. — not from the Bond St. or Queen St. main entrances.
Do not drive to the emergency entrance expecting to park — that area is reserved for ambulances only. Plan for transit or nearby paid lots.
As one of the busiest EDs in Canada, wait times can be lengthy for non-critical cases. Bring snacks, water, and something to occupy your time.
St. Michael's is a designated trauma and stroke centre — if you or someone with you is experiencing stroke symptoms (face drooping, arm weakness, speech difficulty), call 911 rather than driving in.
Use the MyChart portal after your visit to access test results, discharge instructions, and follow-up information from your care team.
What to Bring
Valid government-issued photo ID (e.g., driver's licence or passport)
Ontario health card (OHIP card)
List of current medications, doses, and prescribing doctors
Any known allergies (medications, foods, latex)
Insurance or supplemental benefits card if applicable
Phone charger or portable battery pack for long waits
Snacks and a water bottle
A book, tablet, or headphones to pass time during waits
Frequently Asked Questions
Where is the Emergency Department entrance at St. Michael's Hospital?
The Emergency Department entrance is located at the corner of Victoria Street and Shuter Street — one block northeast of Queen and Yonge. Do not attempt to enter through the Bond St. or Queen St. main hospital entrances, as they do not provide direct access to the ED.
Is St. Michael's Hospital a trauma centre?
Yes. St. Michael's Hospital is a verified Level 1 trauma centre, accredited by both the American College of Surgeons and the Trauma Association of Canada. It is one of only two hospitals in Canada to hold this dual verification and receives trauma patients from across Ontario by both ground and air transport.
Does St. Michael's Hospital have a helipad for air ambulances?
Yes. St. Michael's Hospital is one of a small number of GTA hospitals equipped with helicopter landing facilities and one of only two in downtown Toronto. This allows critically ill or injured patients to be flown in directly from across the province.
What is the Emergency Department like at St. Michael's after the recent expansion?
The Peter Gilgan Patient Care Tower, completed in 2020, includes a newly expanded Emergency Department that is nearly double the size of the previous one, improving capacity and patient flow at this high-volume facility.
Can I get mental health support in the Emergency Department at St. Michael's?
Yes. St. Michael's Hospital provides specialized mental health and addictions services, including counselling and therapy. The ED can connect patients experiencing mental health crises with appropriate care and supports.
Is there parking available at St. Michael's Hospital emergency entrance?
No — the area immediately around the emergency entrance is reserved exclusively for ambulances. Visitors should use nearby Green P lots on Bond St. or near the Queen St. entrance, the Eaton Centre parkade on Yonge St., or private lots in the vicinity. Public transit via Queen subway station is strongly recommended.