HÔPITAL DE ROUYN-NORANDA

Location & Access

4 9E Rue, Rouyn-Noranda, QC J9X 2B2

The hospital has an on-site parking lot operated by the CISSS de l'Abitibi-Témiscamingue. Note that municipal holiday free-parking rules do not apply here, as this is a non-municipal zone. For current rates and accessibility information, visit cisss-at.gouv.qc.ca/stationnement-des-hopitaux or call the hospital directly at 819-764-5131.

Hôpital de Rouyn-Noranda is served directly by both bus lines of the city's free public transit system (L'Autobus de Ville, operated by Autobus Maheux). Circuit 1 (Green line) and Circuit 2 (Orange line) both stop at the hospital. Service runs Monday to Friday from 7:00 a.m. to 9:35 p.m. On weekends, buses run from 7:00 a.m. to 9:30 a.m. and again from 5:00 p.m. to 9:35 p.m. — plan accordingly if visiting outside those windows. The service is fare-free.

About HÔPITAL DE ROUYN-NORANDA

Hôpital de Rouyn-Noranda is the primary acute care hospital serving Rouyn-Noranda and the broader Abitibi-Témiscamingue region, located approximately 600 km north of Montreal. As a Centre hospitalier de soins généraux et spécialisés (CHSGS) within the CISSS de l'Abitibi-Témiscamingue network, it provides 24/7 emergency care, inpatient services, obstetrics, psychiatry, and a range of specialized outpatient programs. With approximately 30,000 emergency visits per year and around 50 family medicine doctors and 40 specialists on staff, this 62-bed regional hospital is the go-to facility for urgent and complex care needs in the Rouyn-Noranda area.

Services & Specialties

24/7 Emergency Department, Inpatient hospitalization, Obstetrics and in-hospital delivery, Psychiatry and mental health services (McGill University accredited training site), Detoxification services, Sexual assault centre (adults and youth 14–17, available 24/7), Assistance for victims of criminal acts, Outpatient specialty clinics, Cancer screening services, Needle and injection material distribution (free), Wheelchair, crutch, and cane loan/rental, French and English language services.

Amenities

• Wheelchair emergency loan program
• Crutch and cane rental
• Free needle and injection material distribution
• Bilingual services (French and English)

Best Times to Visit

Quieter times: No historical wait time data is currently available for this emergency department. In general, mid-morning on weekdays (Tuesday through Thursday) tends to be among the quieter periods at regional hospital ERs. If your condition is not life-threatening, calling 811 (Info-Santé) first may help you determine whether an ER visit is necessary.

Busier times: Without historical wait data, specific peak times cannot be confirmed for this ER. As a general rule, Monday mornings, Friday afternoons, and evenings tend to be busier at most emergency departments. Weekend afternoons can also see increased volume at regional hospitals that serve as the sole acute care facility for a large geographic area.

Tips Before You Go

• If you need assistance in English, staff at Hôpital de Rouyn-Noranda can serve you — both French and English services are available.
• Both the Green and Orange city bus lines stop directly at the hospital and are fare-free, but weekend bus service is limited to morning and evening windows, so plan your return trip in advance.
• Wheelchair loans are available on-site in an emergency — ask staff at the entrance if you need mobility assistance upon arrival.
• For non-emergency sexual assault support, the hospital operates a 24/7 designated centre for adults and youth aged 14–17 — a dedicated resource for those who need it.
• If you are travelling from a remote community in Abitibi-Témiscamingue, Hôpital de Rouyn-Noranda is the main regional acute care hub — call 819-764-5131 ahead of time to confirm availability of the specific specialist you need.

What to Bring

• Provincial health insurance card (Carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, including dosages
• List of known allergies
• Contact information for your family doctor or specialist
• Phone charger or portable battery pack
• Snacks and water for potentially long waits
• A warm layer — hospital waiting areas can be cool

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.