HÔPITAL DE SAINT-JÉRÔME

Best Times to Visit

About HÔPITAL DE SAINT-JÉRÔME

Hôpital de Saint-Jérôme, located at 290 Rue Montigny in Saint-Jérôme, QC, is the largest and most comprehensive hospital in the Laurentides region, operating as a general and specialized care centre (CHSGS) under CISSS des Laurentides. Its emergency department is open 24 hours a day, 7 days a week, and serves as the primary referral destination for complex secondary-level cases from across the entire Laurentides administrative region. Patients requiring advanced cardiac care, surgical intervention, neurology, intensive care, or specialized services will find this high-capacity regional hospital equipped to handle a broad spectrum of acute and complex medical needs.

Services & Specialties

24/7 Emergency and acute care, Intensive care unit (ICU), Cardiac care unit, Cardiology — echocardiography (transthoracic, trans-esophageal, stress echo), Electrophysiology (cardiology and neurology), Neurology and multiple sclerosis clinic, Surgical services — operating block, day surgery, minor interventions, Endoscopy, Pain clinic, Respiratory medicine — asthma, COPD, and respiratory rehabilitation clinics, Cardiac failure clinic, Inpatient medicine and ambulatory care, End-of-life care (palliative care), Women's Health Clinic — family planning and abortion services (up to 12 weeks by instrument), Detoxification services, Social adaptation and support services, Designated centre for sexual assault victims, Minor surgery, Federal Interim Health Program (PFSI) — select participating physicians.

Amenities

• ATM (guichet automatique) located in the main hospital hall
• Wheelchair loan available at the reception/welcome desk
• Elevator access throughout the facility
• Bilingual services in French and English
• Electric vehicle charging stations (FLO network) in parking area

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• As the regional referral hospital for the Laurentides, this ER regularly receives complex and high-acuity cases from across the region — expect higher volumes than a community ER, particularly during evenings and weekends.
• Call ahead at 450-432-2777 if you have questions about specific services or coverage; some non-emergency services carry a patient cost, so confirming your coverage before attending can save time.
• A major $450-million modernization project is underway at the hospital. Be prepared for potential wayfinding changes or temporary construction impacts when navigating the facility.
• If you are arriving by bus, lines 237, 238, and 709 stop directly in front of the hospital on Rue De Montigny — no transfer required from central Saint-Jérôme.
• Refugee claimants and asylum seekers should note that select physicians at this hospital participate in the Federal Interim Health Program (PFSI); bring your PFSI documentation if applicable.

What to Bring

• Provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Any relevant medical records, test results, or imaging you have at home
• Federal Interim Health Program (PFSI) documents if applicable
• Payment method or insurance information for any applicable fees
• Warm clothing or a light blanket — ER waiting areas can be cool
• Snacks, water, and a phone charger for potentially long waits

Parking

Parking areas are clearly signposted throughout the Hôpital de Saint-Jérôme campus. Electric vehicle charging stations on the FLO network are available in select parking areas; a FLO card is required to use these spaces. Visitor parking fees are not confirmed — contact the hospital at 450-432-2777 for current rates before your visit.

Getting There

Hôpital de Saint-Jérôme is well served by public transit. Bus lines 237, 238, and 709 stop directly in front of the hospital at the stops 'De Montigny / Face À L'Hôpital De Saint-Jérôme' and 'De Montigny / Devant L'Hôpital De Saint-Jérôme.' The Gare Saint-Jérôme exo commuter rail station is approximately a 14-minute walk from the hospital, providing regional train connections toward Montreal.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.