St. Mary's General Hospital (now WRHN @ Queen's Blvd.) is a 197-bed adult acute-care hospital located at 911 Queens Blvd in Kitchener, Ontario, serving residents of Waterloo Region, Wellington County, and beyond. The emergency department is open 24 hours a day, 365 days a year, and the hospital is home to the Regional Cardiac Care Centre, making it a key destination for cardiac-related emergencies in the region. This is an adult facility best suited for adults requiring emergency, cardiac, respiratory, or surgical care — patients requiring pediatric or obstetric services may be directed to another facility in the Waterloo Regional Health Network.
Services & Specialties
24/7 Emergency Department, Regional Cardiac Care Centre, Respiratory and Thoracic Care, Outpatient (Day) Surgery, General Medicine, Integrated Comprehensive Care, Surgical Services, Nuclear Medicine, Adult Acute Care.
Amenities
Café 911 — café located in the hospital basement
TTY pay phones near Café 911 and in the Emergency Department
Portable TTY phones available for inpatients
Wheelchairs available in the main lobby
Bedside TV and phone rental via HealthHub / ConnectMyBed.ca
This is an adult acute-care hospital — if you are seeking care for a child, contact the Waterloo Regional Health Network ahead of time to confirm the most appropriate facility.
Parking pay stations are available inside both the Main Entrance Lobby and the Emergency Department entrance, so you can pay on your way out without returning to your car mid-visit.
If you need help with parking payment, volunteers are available to assist at the Pay Stations, and a Security button is also accessible if you need additional support.
Patients more comfortable in a language other than English are encouraged to bring a trusted bilingual friend or family member, as interpreter services may not always be available on demand.
For non-life-threatening concerns, consider calling Health811 (Ontario's telehealth line) before heading to the ER — this can help you determine whether an emergency visit is truly necessary and save you wait time.
What to Bring
Government-issued photo ID (e.g., driver's licence or passport)
Ontario Health Card (OHIP card)
List of current medications including dosages
List of known allergies
Any relevant medical records or test results
Insurance information if applicable (e.g., for out-of-province visitors)
Phone charger or portable battery pack for long waits
Comfort items such as a water bottle, snack, or book for wait times
Parking
Visitor parking is located directly across from the hospital, with the entrance at 55 Spadina Road West. There is a 30-minute grace period for free parking; after that, rates start at $3.50 per 30 minutes, with a daily maximum of $12.25. Eighteen accessible parking spots are available in the southwest corner of the lot, closest to the main entrance. Pay Stations are located in the Main Entrance Lobby near Switchboard and inside the Emergency Department entrance — cash, credit, and debit are all accepted. Discounted long-stay HPasses can be purchased at Switchboard 24/7.
Getting There
Grand River Transit (GRT) routes 1, 16, and 204 all stop at Queens / St. Mary's Hospital, approximately 58 metres (a 1-minute walk) from the entrance. The ION Light Rail Central Station is roughly a 14-minute walk (about 1 km) from the hospital.
Frequently Asked Questions
Is St. Mary's General Hospital emergency department open 24/7?
Yes, the Emergency Department at St. Mary's General Hospital (WRHN @ Queen's Blvd.) at 911 Queens Blvd, Kitchener is open 24 hours a day, 7 days a week, every day of the year including holidays.
Does St. Mary's General Hospital treat children in the emergency department?
St. Mary's General Hospital is an adult acute-care facility. If you require emergency care for a child, contact the Waterloo Regional Health Network (WRHN) to confirm which facility is most appropriate for pediatric care in the region.
What is the Regional Cardiac Care Centre at St. Mary's?
St. Mary's General Hospital is home to the Regional Cardiac Care Centre, which has served Waterloo Region and surrounding communities since 2003. If you are experiencing symptoms of a heart attack or other cardiac emergency, call 911 immediately.
How much does parking cost at St. Mary's General Hospital?
Visitor parking is located across from the hospital at 55 Spadina Road West. There is a free 30-minute grace period, after which rates start at $3.50 per 30 minutes, up to a maximum of $12.25 per day. Accessible parking spots and Pay Stations are available, accepting cash, credit, and debit. Long-stay discounted HPasses can be purchased at Switchboard 24/7.
How do I get to St. Mary's General Hospital by public transit?
GRT bus routes 1, 16, and 204 stop at Queens / St. Mary's Hospital, just a 1-minute walk (about 58 metres) from the entrance. The ION Light Rail Central Station is approximately a 14-minute walk from the hospital.
Has St. Mary's General Hospital changed its name?
Yes. Effective April 1, 2025, St. Mary's General Hospital merged with Grand River Hospital to form the Waterloo Regional Health Network (WRHN), and the facility is now officially known as WRHN @ Queen's Blvd. It continues to operate at the same address — 911 Queens Blvd, Kitchener, ON — with the same services.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
Something wrong on this page?
Incorrect hours, wrong address, or outdated information? Let us know.