Your pharmacist can assess and prescribe for 30+ common conditions including UTIs, cold sores, pink eye, allergies, shingles, contraception. No appointment needed.
Bonnyville Health Centre is a full-service acute care hospital operated by Covenant Health at 5001 Lakeshore Drive in Bonnyville, Alberta, serving as the primary health care hub for the entire Lakeland region of northeast Alberta. The 24/7 emergency department diagnoses and treats health emergencies of all types, with patients triaged using the Canadian Triage and Acuity Scale (CTAS) so the sickest are always seen first. With 33 acute care beds, on-site specialists, diagnostic imaging, laboratory services, and a community cancer centre, this facility offers a level of care that spares many northeast Alberta residents the two-hour drive to a major city.
Services & Specialties
24/7 Emergency Department, Canadian Triage and Acuity Scale (CTAS) patient assessment, Bonnyville Community Cancer Centre (outpatient chemotherapy, cancer patient navigator), Acute and long-term care, Palliative care, Diagnostic imaging (emergency, inpatient, and outpatient), Laboratory services (emergency, inpatient, and outpatient), Respiratory therapy and COPD Rehabilitation (Breath Easy Program), Endoscopy and gastroenterology, Cardiac diagnostics and stress testing, Colposcopy clinic, Alberta Hip and Knee Program, Addiction and mental health services (Domestic Abuse Response Team), Ambulatory services, Pharmacy services (inpatient and long-term care), Nutrition counselling, Occupational and rehabilitation therapy, Interpreter and translation services, Continuing care (30 residents, private and semiprivate rooms).
Amenities
Cafeteria with meals, coffee, snacks, and drinks (hours vary based on volunteer availability — call ahead to confirm)
On-site pharmacy (serves inpatients and long-term care residents — contact facility to confirm public access)
The emergency department entrance is on the north side of the building — if entering from inside, ask staff at the registration desk near the front entrance for directions.
Bring your Alberta Health Care card, a complete list of your current medications and dosages, and your family doctor's contact information to help speed up your assessment.
Bonnyville Health Centre serves the entire Lakeland region, so the ED can be busier on weekends and evenings — if your condition is non-urgent, consider visiting during weekday daytime hours.
The sickest patients are always seen first regardless of arrival order — expect to wait if your condition is less urgent, and be prepared to update staff if your symptoms worsen while waiting.
Interpreter services are available at the facility — inform registration staff if you need language assistance for yourself or a family member.
What to Bring
Alberta Health Care Card (provincial health insurance card)
Government-issued photo ID
Complete list of current medications, including dosages and frequency
Family doctor's name and contact information
Any relevant medical records, test results, or referral letters
Emergency contact information for a family member or friend
Payment method for any applicable fees or prescriptions
Comfort items for a potential wait (water bottle, snack, phone charger)
Frequently Asked Questions
Where is the emergency department entrance at Bonnyville Health Centre?
The emergency department is located on the north side of Bonnyville Health Centre at 5001 Lakeshore Drive. It can also be accessed from inside the building — look for signage or ask staff at the registration desk near the main front entrance.
Does Bonnyville Health Centre have a cancer centre?
Yes. The Bonnyville Community Cancer Centre is located within the facility. It is one of Alberta's 11 Community Cancer Centres and provides outpatient chemotherapy, patient education, support services, and a dedicated cancer patient navigator.
Who operates Bonnyville Health Centre?
Bonnyville Health Centre is operated by Covenant Health, a Catholic health care organization. The facility has served the Lakeland region since 1986 under several names, including Duclos Hospital and Bonnyville Covenant Health Centre.
What specialist services are available at Bonnyville Health Centre?
The facility is served by eight full-time doctors and a range of visiting specialists, offering services such as cardiac diagnostics, endoscopy and gastroenterology, colposcopy, the Alberta Hip and Knee Program, respiratory therapy, and addiction and mental health services — reducing the need for patients to travel to Edmonton or other major centres.
Is there free parking at Bonnyville Health Centre?
Yes. Free visitor parking, including accessible stalls, is available on both the south and north sides of the facility. No parking fees are charged for patients or visitors.
What should I bring to the Bonnyville Health Centre emergency department?
Bring your Alberta Health Care Card, a photo ID, a list of your current medications, your family doctor's contact information, and any relevant medical records. If you need language assistance, interpreter services are available — let registration staff know when you arrive.