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Cold Lake Healthcare Centre is a combined acute and continuing care facility located at 314 25 Street in Cold Lake, Alberta, serving as a regional hub for northeast Alberta. The 24/7 emergency department is staffed by physicians, registered nurses, licensed practical nurses, and respiratory therapists, using the Canadian Triage and Acuity Scale (CTAS) to prioritize the sickest patients first. With on-site CT, MRI, ultrasound, surgery, obstetrics, and mental health services, this facility offers a broad scope of care that reduces the need for residents to travel to larger urban centres.
Services & Specialties
24/7 Emergency Department, General Surgery, Day Surgery and Recovery, Obstetrics, General Medicine, Pediatrics, Addiction and Mental Health (Adult and Youth), Assertive Outreach Services, Computed Tomography (CT Scan), Mobile MRI, Diagnostic Imaging, General Radiography (X-Ray), Ultrasound, Fluoroscopy, Orthopedic Surgery, ENT Clinic, Rehabilitation Services, Continuing Care (Long-Term Residential), Laboratory Services, Pharmacy (Inpatient), Domestic Violence Support Services, Ambulatory Services, Respiratory Therapy.
Amenities
Cafeteria with food and beverages (hours vary — contact facility for current schedule)
Cold Lake Healthcare Centre serves a wide region of northeast Alberta — if you are travelling from a rural community, call ahead at 780-639-6512 to alert the ED so staff can prepare for your arrival.
The ED uses the Canadian Triage and Acuity Scale (CTAS), meaning the most critically ill patients are seen first — expect wait times to vary based on severity of cases ahead of you.
The facility offers on-site CT, MRI, ultrasound, and X-ray, so imaging you need is often available without transfer to a larger city.
Visiting hours are 11:00 AM to 8:00 PM daily — if you are accompanying a patient, plan your visit within these hours unless the patient's condition requires otherwise.
Cold Lake Transit is free of charge — if you need to get to the hospital without a vehicle, check the TransLoc app for current routes or call 780-639-4455 for help planning your trip.
What to Bring
Government-issued photo ID (e.g., driver's licence or passport)
Alberta Health Care Insurance Plan (AHCIP) card
List of current medications, including dosages
List of known allergies
Any relevant medical records or recent test results
Health benefits or supplemental insurance information
Phone charger and entertainment for potential wait times
Comfortable clothing, especially if admission is possible
Frequently Asked Questions
Does Cold Lake Healthcare Centre have a full emergency department?
Yes. Cold Lake Healthcare Centre operates a 24/7 emergency department staffed by physicians, registered nurses, licensed practical nurses, and respiratory therapists. Patients are triaged using the Canadian Triage and Acuity Scale (CTAS) to ensure the most urgent cases are treated first.
What imaging services are available at Cold Lake Healthcare Centre?
The facility offers a strong range of on-site diagnostic imaging including CT scan, mobile MRI, general X-ray, ultrasound, and fluoroscopy. This means many imaging needs can be addressed locally without requiring transfer to Edmonton or another urban centre.
Does Cold Lake Healthcare Centre offer mental health services through the emergency department?
Cold Lake Healthcare Centre has Addiction and Mental Health services on site, including adult and youth programs and Assertive Outreach Services. If you or someone you know is in crisis, the emergency department can also provide immediate assessment and connect patients with appropriate mental health resources.
Is Cold Lake Healthcare Centre a good option for surgical or obstetric emergencies?
Yes. The facility offers general surgery, day surgery, orthopedic surgery, and obstetrics on site, making it one of the more comprehensively equipped hospitals in northeast Alberta. For surgical or obstetric emergencies, the 24/7 ED can initiate care and coordinate with surgical and obstetric teams as needed.
How do I get to Cold Lake Healthcare Centre using public transit?
Cold Lake Transit provides free bus service six days per week throughout the city — no fare or registration required. Use the TransLoc app or call 780-639-4455 to find a route near 314 25 Street. Cold Lake Adaptive Transit is also available for seniors and people with mobility challenges through Cold Lake and District FCSS.
What is the main phone number for Cold Lake Healthcare Centre?
The main switchboard number is 780-639-3322. For direct emergency inquiries, you can call 780-639-6512. For life-threatening emergencies, always call 911 first.