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Innisfail Health Centre is a 24/7 acute and extended care facility operated by Alberta Health Services, serving Innisfail and the surrounding central Alberta communities. The Emergency Department is staffed by physicians, registered nurses, licensed practical nurses, and respiratory therapists, using the Canadian Triage and Acuity Scale (CTAS) to prioritize care. Patients with conditions beyond the facility's scope — such as pediatric surgery or complex ophthalmology — are referred to Red Deer, making this ER best suited for urgent but non-major-trauma presentations.
Services & Specialties
24/7 Emergency Department, Canadian Triage and Acuity Scale (CTAS) assessment, Cardiac monitoring services, General radiography (X-ray), Laboratory services, Day surgery, Ophthalmology outpatient clinic (cataract and related procedures), Addiction and mental health — addiction counselling, Adult addiction and mental health — assertive outreach, Children's rehabilitation services, Home care services, Type A Continuing Care Home (on-site residential care), Public health services, Health information and records management, Interpreter and translation services.
Call ahead at 403-227-7800 to confirm specific services or amenities before your visit.
Visiting hours are 2:00 PM to 8:00 PM daily — plan family or friend visits within this window.
For conditions requiring pediatric surgery or general anesthetic ophthalmology, staff will refer you to Red Deer Regional Hospital Centre — be prepared for a transfer if needed.
The ER uses CTAS triage, so those with the most serious conditions are seen first regardless of arrival order — bring patience if your condition is non-urgent.
Free parking is available on-site, so you won't need to budget for parking costs during your visit.
What to Bring
Government-issued photo ID (e.g., driver's licence or passport)
Alberta Health Care Insurance Plan (AHCIP) card
List of all current medications, dosages, and allergies
Provincial health card or any supplemental insurance information
Personal comfort items for potential wait times (water bottle, snack, book)
Phone charger or portable battery pack
Any relevant medical records, imaging, or specialist letters
Contact information for your family doctor or regular healthcare provider
Frequently Asked Questions
Does Innisfail Health Centre's emergency department operate around the clock?
Yes, the Emergency Department at Innisfail Health Centre is open 24 hours a day, 7 days a week, including holidays.
What types of healthcare professionals work in the Innisfail Health Centre ER?
The ER is staffed by a team that may include physicians, registered nurses (RNs), licensed practical nurses (LPNs), and respiratory therapists (RTs), depending on the shift and patient needs.
Does Innisfail Health Centre offer ophthalmology or eye surgery services?
Yes, there is an ophthalmology outpatient clinic on-site that performs cataract procedures, blepharoplasty, capsulotomy, chalazion removals, and diagnostic procedures. Pediatric eye cases and surgeries requiring general anesthetic are referred to Red Deer.
Is parking free at Innisfail Health Centre?
Yes, free parking is available on-site. The hospital's central Innisfail location makes it convenient to access by car without any parking fees.
What language services are available at the Innisfail Health Centre ER?
Interpreter and translation services are available for patients who are not fluent in English. Contact the facility at 403-227-7800 in advance if possible to arrange these services.
Does Innisfail Health Centre have a continuing care or long-term care component?
Yes, in addition to its acute care and emergency services, Innisfail Health Centre includes a Type A Continuing Care Home on-site, providing 24/7 residential care for individuals with complex medical needs.