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Misericordia Community Hospital operates a modern, 24/7 emergency department in west Edmonton, serving approximately 60,000 patients annually across a 5,500-square-metre facility featuring 66 treatment spaces, 6 ambulance bays, and dedicated acute cardiac and mental health rooms. Operated by Covenant Health in cooperation with Alberta Health Services, the hospital provides full-service acute care including major trauma, cardiac emergencies, orthopedics, pediatrics, and specialized surgical services. Patients throughout Edmonton and surrounding communities who require emergency care, cardiac intervention, mental health crisis support, or specialized surgical consultation will find comprehensive services on site.
Services & Specialties
24/7 Emergency Department (60,000 visits/year capacity), Major trauma care, Cardiac intensive care unit (CICU), Acute cardiac monitoring (18 dedicated ED spaces), Mental health emergency care (8 dedicated ED spaces), Neonatal Intensive Care Unit (NICU), General surgery and medicine, Orthopedic surgery, Urology, Plastic and reconstructive surgery, Breast cancer surgery (highest volume in Edmonton and northern Alberta), Craniofacial Care Program (face, head, and neck reconstruction), Outpatient neurology clinic, Neurophysiology laboratory (EEG), Intensive and coronary care, Pediatrics and geriatrics, Women's health, Inpatient and outpatient mental health services, Diabetes Education Centre, Diagnostic imaging (emergency, inpatient, and outpatient), Two radiology rooms in ED, Five isolation rooms and decontamination suite, Interpreter services (in person, video, or phone).
Amenities
Cafeteria — open 7 days a week, 8:00 a.m. to 6:45 p.m.
Vending machines — near cafeteria entrance and in the ED waiting room (available after hours)
Gift Shop / Volunteer Services — weekdays 10:00 a.m. to 4:00 p.m. (closed 1:00–1:30 p.m.)
Chapel — Level B, Room B-016; open to all, with dedicated chaplains available
Security / Protective Services — on duty 24 hours a day
Interpreter services — in person, via live video, or by phone
The ED uses the Canadian Triage and Acuity Scale (CTAS) — the most critically ill patients are seen first, so expect that wait times vary based on your condition's urgency.
The new ED opened in November 2023 with nearly triple the space of the previous department, including dedicated mental health rooms — if you are experiencing a mental health crisis, let triage staff know immediately.
If you need interpretation services, inform the triage nurse at registration — interpreters are available in person, via live video, or by phone at no charge.
Parking is accessible from 87 Ave around the clock; if accessible parking at the front is full, additional accessible stalls are available on the south side of the Mother Rosalie Health Services Centre.
For non-emergency medical needs, consider calling Health Link 811 before coming to the ED — a registered nurse can help you decide the most appropriate level of care.
What to Bring
Government-issued photo ID (e.g., Alberta driver's licence or passport)
Alberta Health Care Insurance Plan (AHCIP) card
List of current medications, dosages, and allergies
Any relevant medical records, imaging, or previous test results
Health insurance or supplemental benefits information
Phone charger or portable battery pack for long waits
Comfort items such as a book, snacks, or headphones
Emergency contact information for a family member or support person
Frequently Asked Questions
What is the address and phone number for Misericordia Community Hospital?
Misericordia Community Hospital is located at 16940 87 Ave NW, Edmonton, AB T5R 4H5. The main phone number is 780-735-2000. For parking inquiries, call 780-735-2503.
How large is the Misericordia emergency department and what are its capabilities?
The emergency department, which opened in November 2023, spans approximately 5,500 square metres and features 66 treatment spaces, 6 ambulance bays, 18 acute cardiac monitoring spaces, 8 dedicated mental health rooms, two radiology rooms, five isolation rooms, and a decontamination suite. It is designed to accommodate up to 60,000 visits per year.
Does Misericordia Community Hospital have a cardiac care unit?
Yes. The hospital operates a Cardiac Intensive Care Unit (CICU) that serves patients with heart attacks, heart failure, and cardiac dysrhythmia. The ED also includes 18 acute care spaces with cardiac monitoring for critically ill patients.
Does Misericordia offer mental health emergency care?
Yes. The emergency department includes 8 dedicated mental health spaces designed to provide a safe and appropriate environment for patients experiencing a mental health crisis. The hospital also offers inpatient and outpatient mental health services.
Who operates Misericordia Community Hospital?
Misericordia Community Hospital is operated by Covenant Health, a Catholic health care provider that runs 18 facilities across Alberta, in cooperation with Alberta Health Services. The hospital traces its roots to 1900, when it was founded by the Sisters of Misericorde.
Is interpreter service available at Misericordia's emergency department?
Yes. Interpretive services are available to patients and families who prefer to communicate in a language other than English. Interpreters can be provided in person, via live video, or by phone — inform triage staff at registration so arrangements can be made promptly.