Three Hills Health Centre

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, rural emergency departments tend to be less congested mid-morning on weekdays. If your situation is not life-threatening, mid-week mornings may offer shorter waits.

Busier times: No historical data is available to pinpoint peak hours. As with most emergency departments, evenings, weekends, and holidays often see higher patient volumes. Avoid these times for non-urgent concerns if possible.

About Three Hills Health Centre

Three Hills Health Centre is a rural community hospital located at 1504 2 St N in Three Hills, Alberta, serving the Kneehill County region with 24/7 emergency department care. The ER assesses and treats patients using the Canadian Triage and Acuity Scale (CTAS), and can stabilize patients requiring a higher level of care before arranging transfer to a larger regional facility. With 21 acute care beds and a broad range of supporting services including laboratory, diagnostic imaging, and mental health, this facility is well-suited for residents of Three Hills and surrounding rural communities seeking urgent and emergency care.

Services & Specialties

24/7 Emergency Department, Acute care (21 beds), Canadian Triage and Acuity Scale (CTAS) patient assessment, Patient stabilization and transfer coordination, Laboratory services, Diagnostic imaging, Long-term care, Home care, Public health services, Mental health services, Physical therapy, Occupational therapy, Community health services, Social services, Addiction and drug treatment (AADAC) services, ER referrals to family doctors and specialists.

Amenities

• Cafeteria/food service (7:00 AM – 6:30 PM, Sunday–Thursday)
• Coffee service available
• Catering services (may be available)
• Vending machines (may be available)
• Wheelchair accessible entry

Other Care Options

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Tips Before You Go

• Enter the emergency department through the main doors on the south side of the building, facing Highway 21.
• As a rural facility, patients with complex or specialized needs may be stabilized here and then transferred to a larger regional hospital — plan accordingly if you have an ongoing serious condition.
• The sickest patients are always seen first using the CTAS triage system; for non-urgent issues, expect a wait and consider whether an alternative like the Three Hills Clinic may be more appropriate.
• Call the facility directly at 403-443-2444 or the toll-free line at 1-866-408-5465 for general inquiries before visiting if your situation is not a life-threatening emergency.
• Visiting hours are 11:00 AM to 8:00 PM daily — plan family support visits within this window to avoid disruption to patient care.

What to Bring

• Valid government-issued photo ID (e.g., driver's licence)
• Alberta Health Care Insurance Plan (AHCIP) card
• List of current medications and dosages
• List of known allergies
• Any relevant medical records or referral documents
• Emergency contact information
• Personal comfort items for potential wait times (e.g., water bottle, snack, phone charger)
• Payment method or insurance information if applicable

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Alberta health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.