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The Greg Moore Emergency Department at Ridge Meadows Hospital provides 24/7 emergency care for residents of Maple Ridge, Pitt Meadows, and surrounding communities in the Fraser Valley. Housed in a modern 45,000-square-foot facility triple the size of the original ER, it is a full-service community hospital offering acute care, critical care, surgery, maternity, orthopedics, oncology, and psychiatric services. Patients are assessed by a triage nurse on arrival and seen by a physician based on the severity of their condition.
Services & Specialties
24/7 Emergency Department (Greg Moore Emergency Department), Intensive Care Unit (ICU), General and Internal Medicine, General Surgery, Orthopedics and Hip & Knee Arthroplasty, Maternity Care, Pediatrics Unit, Oncology Unit, Day Surgery and Cataract Surgery, Computed Tomography (CT), MRI, Mammography, Echocardiography, Fluoroscopy, Medical Laboratory (Inpatient & Outpatient), Pharmacy Services, Ambulatory Care (Betsy Bilodeau Ambulatory Care Centre), Rehabilitation Services, Pulmonary Function Lab and Pulmonary Rehabilitation, Speech-Language Pathology, Heart Function Clinics, Inpatient and Outpatient Psychiatric and Social Services, Chemotherapy and Blood Transfusions, Endoscopy, Urology.
Amenities
Eyáleq'ep Cafeteria (basement level) — hot entrées and snacks, Mon–Fri 7 a.m.–4 p.m., weekends & holidays 7 a.m.–3 p.m.
Gift Shop — open 24 hours, 7 days a week (604-463-4111 ext. 552489)
Pharmacy Services — on site
Sacred and quiet space for reflection or prayer
EV charging stations (2 x J1772, 3-hour maximum)
Smoke-free and scent-free environment
Patient email messaging service — youvegotmail.rmh@fraserhealth.ca
Urgent and Primary Care Centre (UPCC) on campus — open 7 days a week, 11 a.m.–10 p.m. for non-emergency urgent care
If your condition is urgent but not life-threatening, consider the on-campus Urgent and Primary Care Centre (UPCC) in the CareLife Building, open daily 11 a.m.–10 p.m. — it may have shorter waits than the main ER.
Patients are seen in order of medical priority, not arrival time. If you're waiting and your symptoms worsen, let the triage nurse know immediately.
Parking is paid and operated by Impark. If you're facing a prolonged hospital stay, ask your unit social worker about financial hardship parking permits or a 30-day permit option.
The Eyáleq'ep Cafeteria closes in the afternoon on weekdays and early on weekends — bring snacks or cash for the 24/7 gift shop if you expect a long stay.
The hospital is scent-free — avoid wearing perfume, cologne, or bringing scented flowers when visiting patients in the ER or on any unit.
What to Bring
Government-issued photo ID (e.g., BC Services Card or driver's licence)
BC CareCard or provincial health insurance information
List of current medications, dosages, and allergies
Any relevant medical records, test results, or referral letters
Method of payment for parking (credit or debit card for Impark lot)
Comfortable clothing and a blanket or sweater, as ER waiting areas can be cool
Phone charger and entertainment for potential wait times
Snacks and water for accompanying family members or for a longer stay
Frequently Asked Questions
Where exactly is the Emergency Department at Ridge Meadows Hospital?
The Greg Moore Emergency Department is located on the main floor of Ridge Meadows Hospital at 11666 Laity St, Maple Ridge, BC. It is open 24 hours a day, 7 days a week.
Is there an alternative to the ER for non-emergency issues at Ridge Meadows Hospital?
Yes. The Urgent and Primary Care Centre (UPCC) is located in the CareLife Building on the Ridge Meadows Hospital campus and is open 7 days a week from 11 a.m. to 10 p.m. It handles non-life-threatening urgent care needs and can be a faster option than the main emergency department for minor conditions.
What communities does Ridge Meadows Hospital serve?
Ridge Meadows Hospital is the primary acute care facility for Maple Ridge, Pitt Meadows, and the surrounding Fraser Valley communities. It is one of 12 acute care hospitals within the Fraser Health Authority.
Does Ridge Meadows Hospital have parking, and what does it cost?
Yes, pay parking is available onsite and is operated by Impark (Lot #1505). EV charging stations (J1772, 3-hour max) are also available. If you need financial assistance with parking costs during a prolonged stay, speak to your unit social worker about hardship permits. For 30-day permit inquiries, call Parking Administration at 604-930-5440 (Mon–Fri, 8 a.m.–3:30 p.m.).
What specialized services are available at Ridge Meadows Hospital beyond emergency care?
Ridge Meadows Hospital offers a wide range of secondary and specialty services including an ICU, maternity care, orthopedics (including hip and knee arthroplasty), oncology, pediatrics, psychiatry, day surgery, MRI, CT imaging, mammography, chemotherapy, pulmonary rehabilitation, and more through the Betsy Bilodeau Ambulatory Care Centre.
Can family or friends send messages to a patient in Ridge Meadows Hospital?
Yes. Friends and family can send email messages to patients by emailing youvegotmail.rmh@fraserhealth.ca. Be sure to include the patient's full name, unit, and room number in the message so it can be delivered.