Ridge Meadows Hospital

Best Times to Visit

About Ridge Meadows Hospital

The Greg Moore Emergency Department at Ridge Meadows Hospital provides 24/7 emergency care for residents of Maple Ridge, Pitt Meadows, and surrounding communities in the Fraser Valley. Housed in a modern 45,000-square-foot facility triple the size of the original ER, it is a full-service community hospital offering acute care, critical care, surgery, maternity, orthopedics, oncology, and psychiatric services. Patients are assessed by a triage nurse on arrival and seen by a physician based on the severity of their condition.

Services & Specialties

24/7 Emergency Department (Greg Moore Emergency Department), Intensive Care Unit (ICU), General and Internal Medicine, General Surgery, Orthopedics and Hip & Knee Arthroplasty, Maternity Care, Pediatrics Unit, Oncology Unit, Day Surgery and Cataract Surgery, Computed Tomography (CT), MRI, Mammography, Echocardiography, Fluoroscopy, Medical Laboratory (Inpatient & Outpatient), Pharmacy Services, Ambulatory Care (Betsy Bilodeau Ambulatory Care Centre), Rehabilitation Services, Pulmonary Function Lab and Pulmonary Rehabilitation, Speech-Language Pathology, Heart Function Clinics, Inpatient and Outpatient Psychiatric and Social Services, Chemotherapy and Blood Transfusions, Endoscopy, Urology.

Amenities

• Eyáleq'ep Cafeteria (basement level) — hot entrées and snacks, Mon–Fri 7 a.m.–4 p.m., weekends & holidays 7 a.m.–3 p.m.
• Gift Shop — open 24 hours, 7 days a week (604-463-4111 ext. 552489)
• Pharmacy Services — on site
• Sacred and quiet space for reflection or prayer
• EV charging stations (2 x J1772, 3-hour maximum)
• Smoke-free and scent-free environment
• Patient email messaging service — youvegotmail.rmh@fraserhealth.ca
• Urgent and Primary Care Centre (UPCC) on campus — open 7 days a week, 11 a.m.–10 p.m. for non-emergency urgent care

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 2 walk-in clinics in Maple Ridge →

Pharmacists in British Columbia can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• If your condition is urgent but not life-threatening, consider the on-campus Urgent and Primary Care Centre (UPCC) in the CareLife Building, open daily 11 a.m.–10 p.m. — it may have shorter waits than the main ER.
• Patients are seen in order of medical priority, not arrival time. If you're waiting and your symptoms worsen, let the triage nurse know immediately.
• Parking is paid and operated by Impark. If you're facing a prolonged hospital stay, ask your unit social worker about financial hardship parking permits or a 30-day permit option.
• The Eyáleq'ep Cafeteria closes in the afternoon on weekdays and early on weekends — bring snacks or cash for the 24/7 gift shop if you expect a long stay.
• The hospital is scent-free — avoid wearing perfume, cologne, or bringing scented flowers when visiting patients in the ER or on any unit.

What to Bring

• Government-issued photo ID (e.g., BC Services Card or driver's licence)
• BC CareCard or provincial health insurance information
• List of current medications, dosages, and allergies
• Any relevant medical records, test results, or referral letters
• Method of payment for parking (credit or debit card for Impark lot)
• Comfortable clothing and a blanket or sweater, as ER waiting areas can be cool
• Phone charger and entertainment for potential wait times
• Snacks and water for accompanying family members or for a longer stay

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.