Eagle Ridge Hospital

About Eagle Ridge Hospital

Eagle Ridge Hospital is a community acute care facility located at the Port Moody and Coquitlam border, serving residents of Port Moody, Port Coquitlam, Coquitlam, Anmore, and Belcarra. Its expanded emergency department features 39 single-patient treatment spaces, two trauma resuscitation bays, four isolation rooms, and a dedicated area for mental health and substance-use support, seeing approximately 50,000 patients per year. As a Fraser Health designated Centre of Excellence for elective surgery in urology, obstetrics and gynaecology, plastics, and orthopedics, Eagle Ridge offers a higher level of specialty care than a typical community ER.

Services & Specialties

24/7 emergency care, Trauma resuscitation (2 bays), Isolation rooms for infectious illness (4 rooms), Mental health and substance-use emergency support, Decontamination area for chemical contamination, General medicine (inpatient and outpatient), Surgery, Orthopedics (Centre of Excellence), Urology (Centre of Excellence), Obstetrics and gynaecology (Centre of Excellence), Plastics surgery (Centre of Excellence), Rehabilitation services, Diagnostic cardiology, Rapid access clinics, Intravenous therapy, Wound care, Asthma education clinics, Diabetes education clinics, Early psychosis prevention program, Youth crisis response, Children's grief recovery program.

Amenities

• Eyáleq'ep Cafeteria (Monday–Friday, 7:00 a.m.–4:00 p.m.)
• Pharmacy (on-site; confirm hours directly with hospital)
• Gift shop
• Spiritual care / chapel
• Volunteer services
• Smoke-free and scent-free environment
• "You've Got Mail" message delivery service for inpatients (youvegotmail.erh@fraserhealth.ca)

Other Care Options

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Tips Before You Go

• Eagle Ridge Hospital's ER sees roughly 50,000 patients a year — arriving early in the morning on weekdays typically means shorter waits compared to evenings and weekends.
• Walk-in patients and ambulances use separate entrances, so follow signage carefully when you arrive to reach the correct registration and triage area.
• The ED has a dedicated area for mental health and substance-use concerns — if you or someone you're accompanying is experiencing a mental health crisis, inform triage staff immediately so you can be directed to the appropriate space.
• If you require isolation due to an infectious illness, the department has four dedicated isolation rooms — inform triage staff of any symptoms such as fever, cough, or known exposure at check-in.
• For non-emergency follow-up care, the hospital's renovated community outpatient services area offers rapid access clinics, IV therapy, and wound care closer to home — ask your care team if these services are appropriate for you.

What to Bring

• BC Services Card or provincial health card (CareCard)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Provincial drug coverage or private insurance information
• Any relevant medical records, imaging, or specialist letters
• Phone charger or portable battery pack
• Comfortable clothing and a warm layer (ERs can be cold)
• Snacks and a water bottle for a potentially long wait

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.