Other Fraser Health hospitals in the greater Tri-Cities and Metro Vancouver area may offer additional services or shorter wait times depending on your location and the nature of your condition.
Eagle Ridge Hospital is a community acute care facility located at the Port Moody and Coquitlam border, serving residents of Port Moody, Port Coquitlam, Coquitlam, Anmore, and Belcarra. Its expanded emergency department features 39 single-patient treatment spaces, two trauma resuscitation bays, four isolation rooms, and a dedicated area for mental health and substance-use support, seeing approximately 50,000 patients per year. As a Fraser Health designated Centre of Excellence for elective surgery in urology, obstetrics and gynaecology, plastics, and orthopedics, Eagle Ridge offers a higher level of specialty care than a typical community ER.
Services & Specialties
24/7 emergency careTrauma resuscitation (2 bays)Isolation rooms for infectious illness (4 rooms)Mental health and substance-use emergency supportDecontamination area for chemical contaminationGeneral medicine (inpatient and outpatient)SurgeryOrthopedics (Centre of Excellence)Urology (Centre of Excellence)Obstetrics and gynaecology (Centre of Excellence)Plastics surgery (Centre of Excellence)Rehabilitation servicesDiagnostic cardiologyRapid access clinicsIntravenous therapyWound careAsthma education clinicsDiabetes education clinicsEarly psychosis prevention programYouth crisis responseChildren's grief recovery program
Pharmacy (on-site; confirm hours directly with hospital)
Gift shop
Spiritual care / chapel
Volunteer services
Smoke-free and scent-free environment
"You've Got Mail" message delivery service for inpatients (youvegotmail.erh@fraserhealth.ca)
Parking & Transit
Parking is available 24 hours at multiple lots at 475 Guildford Way, managed by Impark (Lot #1504). Payment options include pay stations, the hangTag app (iOS and Android), or hangTag Park + Pay (no app required). Short-term parking, monthly passes, and EV charging are available. Patients experiencing financial hardship may apply for a hardship parking permit — contact your unit social worker or Parking Administration at 604-930-5440 (Monday–Friday, 8:00 a.m.–4:00 p.m.) or email LMCParking@fraserhealth.ca.
TransLink bus routes 160 and 180 stop at Eastbound Guildford Way @ Ungless Way, approximately a 1-minute walk from the hospital entrance. The nearest SkyTrain station is Moody Centre Station (Millennium Line), about an 18-minute walk away. The West Coast Express also serves the nearby area.
Best Times to Visit
🟢 Quieter times
No historical wait-time data is available for this location. In general, Canadian emergency departments tend to be quietest on weekday mornings (7:00 a.m.–11:00 a.m.). If your condition is not immediately life-threatening, visiting during these hours may result in a shorter wait.
🔴 Busier times
Emergency departments across Canada are typically busiest on evenings (5:00 p.m.–10:00 p.m.), weekends, and holidays when family doctors and walk-in clinics are closed. If your condition allows, avoiding these peak windows may reduce your wait time at Eagle Ridge.
Tips Before You Go
Eagle Ridge Hospital's ER sees roughly 50,000 patients a year — arriving early in the morning on weekdays typically means shorter waits compared to evenings and weekends.
Walk-in patients and ambulances use separate entrances, so follow signage carefully when you arrive to reach the correct registration and triage area.
The ED has a dedicated area for mental health and substance-use concerns — if you or someone you're accompanying is experiencing a mental health crisis, inform triage staff immediately so you can be directed to the appropriate space.
If you require isolation due to an infectious illness, the department has four dedicated isolation rooms — inform triage staff of any symptoms such as fever, cough, or known exposure at check-in.
For non-emergency follow-up care, the hospital's renovated community outpatient services area offers rapid access clinics, IV therapy, and wound care closer to home — ask your care team if these services are appropriate for you.
What to Bring
BC Services Card or provincial health card (CareCard)
Government-issued photo ID
List of current medications, dosages, and allergies
Provincial drug coverage or private insurance information
Any relevant medical records, imaging, or specialist letters
Phone charger or portable battery pack
Comfortable clothing and a warm layer (ERs can be cold)
Snacks and a water bottle for a potentially long wait
Frequently Asked Questions
How many treatment spaces does Eagle Ridge Hospital's emergency department have?
The expanded Eagle Ridge Hospital emergency department has 39 single-patient treatment spaces — more than double the original 19 — in a facility that grew from approximately 714 sq. metres to over 2,200 sq. metres, providing greater privacy for patients and families.
Does Eagle Ridge Hospital ER have trauma capabilities?
Yes. The emergency department includes two dedicated trauma resuscitation bays for the most critically injured or ill patients, as well as four isolation rooms for patients with infectious illnesses.
Does Eagle Ridge Hospital offer mental health support in the ER?
Yes. The emergency department includes a designated separate area specifically for patients presenting with mental health and substance-use support needs, allowing for more appropriate and private care for those individuals.
Which communities does Eagle Ridge Hospital emergency department serve?
Eagle Ridge Hospital is the primary community hospital for Port Moody, Port Coquitlam, Coquitlam, Anmore, and Belcarra. It is operated by Fraser Health, which serves more than 1.3 million people across the region.
Is there parking at Eagle Ridge Hospital and how do I pay?
Yes, 24-hour parking is available in multiple lots at 475 Guildford Way (Impark Lot #1504). You can pay at a pay station, through the hangTag app on iOS or Android, or using hangTag Park + Pay without an app. EV charging and monthly passes are also available.
What specialties make Eagle Ridge Hospital a Centre of Excellence?
Eagle Ridge Hospital is a Fraser Health designated Centre of Excellence for elective surgery in four specialties: urology, obstetrics and gynaecology, plastics, and orthopedics — making it one of the more specialized community hospitals in the Lower Mainland.
About ER Wait Times
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on British Columbia health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.