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Green Bay Health Centre is a state-of-the-art community health facility located in Springdale, NL, serving the Green Bay region of Central Newfoundland with 24/7 emergency care. Opened in August 2021 following a $19 million provincial investment, the centre offers emergency medicine, inpatient care, diagnostics, rehabilitation, and a range of specialty clinics within approximately 3,000 square metres. Patients requiring higher-acuity services such as trauma or cardiac care are referred to Central Newfoundland Regional Health Centre in Grand Falls-Windsor.
Services & Specialties
24/7 Emergency Department, General Family Medicine, Emergency Medicine, Hospitalist Medicine, Rural Medicine, Obstetrics, Occupational Medicine, Sports Medicine, Pain Medicine, Addiction Medicine, Women's Health and Wellness Clinics, Nine-bed Inpatient Unit, Diagnostic Imaging, Laboratory Services, Rehabilitation Services, Virtual ER (video physician/NP supplemental coverage).
Amenities
Free on-site parking
Accessible parking and entrance ramp
Family lounge adjacent to inpatient unit
LEED-informed building design with in-floor heating for comfort
Note: On-site cafeteria, ATM, pharmacy, and Wi-Fi availability are unconfirmed — call 709-673-3911 to verify
If you're unsure whether your situation requires an ER visit, call 811 (NL HealthLine) anytime — it's free, available 24/7, and connects you with a registered nurse for medical advice or mental health crisis support.
The emergency department uses a Virtual ER model, meaning a physician or nurse practitioner may assess you by video when on-site coverage is supplemented remotely — this is normal and designed to maintain continuous care.
For serious emergencies such as chest pain, stroke symptoms, or major trauma, call 911 immediately; Green Bay Health Centre is a community facility and complex cases are transferred to Central Newfoundland Regional Health Centre in Grand Falls-Windsor.
When arriving by car, enter the parking lot by turning at the first right off Little Bay Road — the entry is one-way, so follow signage carefully.
The centre is a compact community health facility, so specialty retail amenities may be limited. Bring snacks, water, a phone charger, and anything else you may need for a wait.
What to Bring
Government-issued photo ID (e.g., driver's licence or passport)
Provincial health card (NL Medical Care Plan card)
List of current medications, dosages, and allergies
Any relevant medical records, referral letters, or imaging results
Provincial health card details for any dependants you are accompanying
Phone charger or portable battery pack
Snacks, water, and a light jacket or blanket for comfort during a wait
Payment method for any applicable fees or prescriptions
Frequently Asked Questions
Is Green Bay Health Centre's emergency department open 24 hours?
Yes, the emergency department at Green Bay Health Centre in Springdale is open 24 hours a day, 7 days a week, including holidays.
What is the Virtual ER at Green Bay Health Centre?
Green Bay Health Centre operates a Virtual ER model, which means that when on-site physician coverage is supplemented, a physician or nurse practitioner may join your assessment by secure video. This allows the centre to maintain continuous emergency care for the community.
Can Green Bay Health Centre treat serious emergencies like heart attacks or strokes?
The centre is not designated as a cardiac or stroke centre. For high-acuity emergencies such as heart attacks, strokes, or major trauma, call 911 immediately. Patients requiring that level of care are typically transferred to Central Newfoundland Regional Health Centre in Grand Falls-Windsor.
What specialties are available at Green Bay Health Centre?
The centre offers a range of services including emergency medicine, obstetrics, hospitalist medicine, rural and occupational medicine, sports medicine, pain medicine, addiction medicine, women's health clinics, rehabilitation, laboratory, and diagnostic services.
How do I get to Green Bay Health Centre and where do I park?
The centre is located at 140A Little Bay Road, Springdale, NL. Free parking is available on site. When approaching by vehicle, take the first right off Little Bay Road to enter the parking lot — note that this is a one-way entry point. Accessible parking, ramps, and entrances are available.
Who operates Green Bay Health Centre and what phone number can I call?
Green Bay Health Centre is operated by NL Health Services (formerly Central Health) and can be reached at 709-673-3911. The facility opened in August 2021 following a $19 million provincial investment and serves the broader Green Bay region of Central Newfoundland.