The Chatham-Kent Health Alliance Wallaceburg Site, located at 325 Margaret Avenue, operates a 24/7 Level 1 Emergency Department serving residents of Wallaceburg, South Lambton, Walpole Island, and the broader Chatham-Kent region. The ED is supported by a 5-bed inpatient Medicine Unit staffed around the clock, along with on-site laboratory, diagnostic imaging, and rehabilitation services. Patients with complex needs such as cardiac events or major trauma may be stabilized and transferred to the larger Chatham campus or a regional centre.
Services & Specialties
24/7 Level 1 Emergency Department, 5-bed inpatient Medicine Unit, Laboratory services, Diagnostic imaging, Ambulatory care (minor excisions, medical day care), Respiratory services, Rehabilitation therapy, Multiple unit blood transfusion services, Rapid Access to Addiction Medicine.
Amenities
Free guest Wi-Fi throughout the hospital
Fully wheelchair-accessible main entrance (automatic doors)
Elevator access between floors
Barrier-free washrooms including accessible stalls
Walk-in access is available only for the Emergency Department — all other services at this site require a physician referral, so call ahead before visiting for non-emergency care.
For non-life-threatening concerns, calling 519-352-6400 before your visit can help confirm which services are currently available at the Wallaceburg Site versus the main Chatham campus.
If you are a frequent visitor or accompanying a loved one over several days, consider purchasing a multi-day H PASS parking pass from the Admitting desk to save on parking costs.
As a smaller community site, the Wallaceburg ER is best suited for urgent but non-complex conditions. Patients requiring specialized cardiac, surgical, or trauma care may be transferred to a larger facility.
All patients arriving at the ED — whether by ambulance or private vehicle — are triaged by a specially trained nurse. Have your health card and a list of current medications ready to speed up the triage process.
What to Bring
Ontario Health Card (OHIP card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Any relevant medical records or recent test results
Contact information for your family doctor or specialist
Insurance information (if applicable, for non-OHIP-covered items)
Phone charger or portable battery pack for longer waits
Parking
Pay-and-display parking kiosks are available on-site, with municipally-operated meters also available on and around the property. Rates are $3.50 for the first hour, $2.50 for the second hour, and $1.50 for each additional hour, to a daily maximum of $7.50 for 12 hours. Multi-day H PASS parking passes are available for 5, 10, or 30-day increments and can be purchased at the Admitting desk. Designated accessible parking is available near the main entrance.
Getting There
No specific public transit routes to 325 Margaret Avenue have been confirmed. Patients are advised to check with Chatham-Kent Transit for current route information to the Wallaceburg Site. The nearest cross streets are Dora Drive and Margaret Avenue.
Frequently Asked Questions
Is the Wallaceburg Site emergency department open 24 hours a day?
Yes. The Chatham-Kent Health Alliance Wallaceburg Site operates a 24/7 Emergency Department, seven days a week including holidays. No appointment is needed to visit the ED.
What level of emergency department is the Wallaceburg Site?
The Wallaceburg Site ED is designated as a Level 1 Emergency Department, supported by a 5-bed inpatient Medicine Unit staffed around the clock.
Do I need a referral to visit the Wallaceburg emergency department?
No referral is required for the Emergency Department. However, all other services at the Wallaceburg Site — including ambulatory care, rehabilitation, and diagnostic imaging — do require a referral from a physician.
What services are available at the Wallaceburg Site besides the ER?
In addition to the 24/7 ED, the site offers laboratory services, diagnostic imaging, respiratory services, ambulatory surgery care (such as minor excisions), medical day care including blood transfusions, rehabilitation therapy, and Rapid Access to Addiction Medicine.
Is the Wallaceburg hospital accessible for patients with mobility needs?
Yes. The Wallaceburg Site features a wheelchair-accessible automatic main entrance, elevator access, barrier-free washrooms, and designated accessible parking spaces located near the entrance.
Will I be transferred to Chatham if my condition is serious?
Patients with complex conditions such as major trauma, cardiac emergencies, or needs requiring specialized surgery may be stabilized at the Wallaceburg ED and then transferred to the CKHA Chatham campus or an appropriate regional centre for further care.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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