Chatham-Kent Health Alliance - Wallaceburg

Best Times to Visit

About CKHA Wallaceburg

The Chatham-Kent Health Alliance Wallaceburg Site, located at 325 Margaret Avenue, operates a 24/7 Level 1 Emergency Department serving residents of Wallaceburg, South Lambton, Walpole Island, and the broader Chatham-Kent region. The ED is supported by a 5-bed inpatient Medicine Unit staffed around the clock, along with on-site laboratory, diagnostic imaging, and rehabilitation services. Patients with complex needs such as cardiac events or major trauma may be stabilized and transferred to the larger Chatham campus or a regional centre.

Services & Specialties

24/7 Level 1 Emergency Department, 5-bed inpatient Medicine Unit, Laboratory services, Diagnostic imaging, Ambulatory care (minor excisions, medical day care), Respiratory services, Rehabilitation therapy, Multiple unit blood transfusion services, Rapid Access to Addiction Medicine.

Amenities

• Free guest Wi-Fi throughout the hospital
• Fully wheelchair-accessible main entrance (automatic doors)
• Elevator access between floors
• Barrier-free washrooms including accessible stalls
• Designated accessible parking at the entrance

Other Care Options

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Tips Before You Go

• Walk-in access is available only for the Emergency Department — all other services at this site require a physician referral, so call ahead before visiting for non-emergency care.
• For non-life-threatening concerns, calling 519-352-6400 before your visit can help confirm which services are currently available at the Wallaceburg Site versus the main Chatham campus.
• If you are a frequent visitor or accompanying a loved one over several days, consider purchasing a multi-day H PASS parking pass from the Admitting desk to save on parking costs.
• As a smaller community site, the Wallaceburg ER is best suited for urgent but non-complex conditions. Patients requiring specialized cardiac, surgical, or trauma care may be transferred to a larger facility.
• All patients arriving at the ED — whether by ambulance or private vehicle — are triaged by a specially trained nurse. Have your health card and a list of current medications ready to speed up the triage process.

What to Bring

• Ontario Health Card (OHIP card)
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Any relevant medical records or recent test results
• Contact information for your family doctor or specialist
• Insurance information (if applicable, for non-OHIP-covered items)
• Phone charger or portable battery pack for longer waits

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.