Windsor Regional Hospital - Ouellette Campus

Best Times to Visit

About Windsor Regional (Ouellette)

Windsor Regional Hospital – Ouellette Campus at 1030 Ouellette Ave is Windsor's primary regional referral centre for trauma, cardiac care, stroke, neurosurgery, and acute mental health, serving over 400,000 residents across Windsor and Essex County. As Ontario's third-largest community teaching hospital, the Ouellette Campus emergency department provides full-spectrum emergency care for patients of all ages, 24 hours a day, seven days a week, with no referral required. Patients requiring specialized services such as cardiac catheterization, neurosurgery, or complex trauma will find this campus is the designated regional hub for those needs.

Services & Specialties

24/7 Emergency Department, Regional Trauma Care, Cardiac Care and Cardiac Catheterization, Coronary Angioplasty, Neurosurgery, Stroke Program, Renal Dialysis, Nephrology, Neurology, Cardiology, Respirology, Adult Acute Psychiatry and Mental Health Services, Orthopedic Surgery, Vascular Surgery, Cardiothoracic Surgery, Ophthalmology, MRI Imaging, Ambulatory Care Clinics.

Amenities

• Cafeteria (basement level)
• Wheelchair accessible facility and parking
• Accessible washrooms and entrances
• Patient Representative Services
• Volunteer Services
• Bedside Manor – Hospital Family Residence Assistance

Other Care Options

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Tips Before You Go

• This campus is Windsor's regional hub for trauma, cardiac, stroke, and neurosurgery — if you are experiencing a heart attack, stroke, or serious injury, this is the appropriate facility in Windsor.
• No referral is required to visit the Emergency Department, and eligible services may be covered by OHIP — bring your health card.
• Parking is available in on-site lots A, B, D, and M as well as the parking deck; the Goyeau Street Lot at 933 Goyeau St is an overflow option.
• If travelling by Windsor Transit, routes 1A, 1C, 3, 4, and 6 all stop near the campus — the Giles at Ouellette stop is the closest at about a 1-minute walk.
• Call the hospital at 519-973-4411 ahead of your visit to confirm amenity availability such as pharmacy or ATM services, as these were not confirmed in public sources.

What to Bring

• Ontario Health Card (OHIP card)
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Any relevant medical records or recent test results
• Insurance or supplemental health coverage information
• Phone charger or portable battery
• Snacks and water for longer wait times

Parking

On-site visitor parking is available in Lots A, B, D, and M, as well as an on-site parking deck. Accessible parking is available on the premises. An additional hospital lot is located at 933 Goyeau St (Goyeau Street Lot), reachable at 519-256-1994. The facility, including parking areas, washrooms, and entrances, is fully accessible.

Getting There

Windsor Transit serves the Ouellette Campus with bus routes 1A, 1C, 3, 4, and 6. The nearest stop is Giles at Ouellette, approximately a 1-minute walk from the campus. Erie at Ouellette is also nearby, roughly a 2-minute walk away. The campus is centrally located at Ouellette Ave and Erie St E in downtown Windsor.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.