For non-emergency care in Windsor-Essex County, other medical clinics and urgent care options may be available with shorter wait times than a major regional emergency department.
Windsor Regional Hospital – Ouellette Campus at 1030 Ouellette Ave is Windsor's primary regional referral centre for trauma, cardiac care, stroke, neurosurgery, and acute mental health, serving over 400,000 residents across Windsor and Essex County. As Ontario's third-largest community teaching hospital, the Ouellette Campus emergency department provides full-spectrum emergency care for patients of all ages, 24 hours a day, seven days a week, with no referral required. Patients requiring specialized services such as cardiac catheterization, neurosurgery, or complex trauma will find this campus is the designated regional hub for those needs.
Services & Specialties
24/7 Emergency DepartmentRegional Trauma CareCardiac Care and Cardiac CatheterizationCoronary AngioplastyNeurosurgeryStroke ProgramRenal DialysisNephrologyNeurologyCardiologyRespirologyAdult Acute Psychiatry and Mental Health ServicesOrthopedic SurgeryVascular SurgeryCardiothoracic SurgeryOphthalmologyMRI ImagingAmbulatory Care Clinics
Amenities
Cafeteria (basement level)
Wheelchair accessible facility and parking
Accessible washrooms and entrances
Patient Representative Services
Volunteer Services
Bedside Manor – Hospital Family Residence Assistance
Parking & Transit
On-site visitor parking is available in Lots A, B, D, and M, as well as an on-site parking deck. Accessible parking is available on the premises. An additional hospital lot is located at 933 Goyeau St (Goyeau Street Lot), reachable at 519-256-1994. The facility, including parking areas, washrooms, and entrances, is fully accessible.
Windsor Transit serves the Ouellette Campus with bus routes 1A, 1C, 3, 4, and 6. The nearest stop is Giles at Ouellette, approximately a 1-minute walk from the campus. Erie at Ouellette is also nearby, roughly a 2-minute walk away. The campus is centrally located at Ouellette Ave and Erie St E in downtown Windsor.
Best Times to Visit
🟢 Quieter times
No historical wait time data is currently available for this location. Generally, mid-morning on weekdays (Tuesday through Thursday) tends to be less busy than evenings, weekends, or Monday mornings. Check real-time wait estimates on this page before you leave.
🔴 Busier times
As a high-acuity regional referral centre, this ER can be particularly busy on evenings, weekends, and holidays. Monday mornings and Friday evenings typically see elevated volumes. If your condition is non-urgent, consider visiting during off-peak weekday hours.
Tips Before You Go
This campus is Windsor's regional hub for trauma, cardiac, stroke, and neurosurgery — if you are experiencing a heart attack, stroke, or serious injury, this is the appropriate facility in Windsor.
No referral is required to visit the Emergency Department, and eligible services may be covered by OHIP — bring your health card.
Parking is available in on-site lots A, B, D, and M as well as the parking deck; the Goyeau Street Lot at 933 Goyeau St is an overflow option.
If travelling by Windsor Transit, routes 1A, 1C, 3, 4, and 6 all stop near the campus — the Giles at Ouellette stop is the closest at about a 1-minute walk.
Call the hospital at 519-973-4411 ahead of your visit to confirm amenity availability such as pharmacy or ATM services, as these were not confirmed in public sources.
What to Bring
Ontario Health Card (OHIP card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Any relevant medical records or recent test results
Insurance or supplemental health coverage information
Phone charger or portable battery
Snacks and water for longer wait times
Frequently Asked Questions
Is Windsor Regional Hospital Ouellette Campus a trauma centre?
Yes. The Ouellette Campus serves as the regional trauma centre for Windsor and Essex County. It is equipped to handle complex trauma cases and acts as the referral hub for serious injuries throughout the region.
Do I need a referral to visit the Ouellette Campus Emergency Department?
No referral is required to visit the Emergency Department at Windsor Regional Hospital – Ouellette Campus. Walk-in emergency care is available 24/7. Eligible services may be covered by OHIP, so bring your health card.
What specialized services are available at the Ouellette Campus that may not be at other Windsor hospitals?
The Ouellette Campus is Windsor's designated regional centre for neurosurgery, cardiac catheterization and angioplasty, renal dialysis, stroke care, and adult acute psychiatry. Patients requiring these advanced services are typically directed here.
How do I get to Windsor Regional Hospital Ouellette Campus by bus?
Windsor Transit routes 1A, 1C, 3, 4, and 6 all pass near the campus. The closest stop is Giles at Ouellette, about a 1-minute walk. Erie at Ouellette is another option, roughly 2 minutes away.
Is there parking at Windsor Regional Hospital Ouellette Campus?
Yes. On-site visitor parking is available in Lots A, B, D, and M, plus an on-site parking deck. Accessible parking is provided. An overflow lot is located at 933 Goyeau St — call 519-256-1994 for details.
How large is Windsor Regional Hospital and how many patients does it serve?
Windsor Regional Hospital is the third-largest community teaching hospital in Ontario, with 483 acute care beds. It serves more than 400,000 people across Windsor and Essex County and operates across two campuses — the Ouellette Campus and the Met Campus.
About ER Wait Times
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.