Your pharmacist can assess and prescribe for 22+ common conditions including UTIs, cold sores, pink eye, allergies, menstrual pain, acne. No appointment needed.
London Health Sciences Centre – University Hospital, located at 339 Windermere Road in London, Ontario, is one of Canada's foremost tertiary care and trauma centres, serving Southwestern Ontario with a 24/7 emergency department that requires no referral. As a leading academic teaching hospital affiliated with Western University's Schulich School of Medicine & Dentistry, it offers advanced specialty care in cardiac surgery, neurosurgery, organ transplantation, and critical care. Patients with serious or complex illnesses and injuries who need access to specialized services — including trauma, cardiac, and transplant care — are best served here.
Services & Specialties
24/7 Emergency Department (no referral required), Trauma centre for Southwestern Ontario, Cardiac surgery, including coronary artery bypass grafting and heart transplants, Cardiac Surgery Intensive Care Unit (CSICU) — 14 beds, Medical-Surgical ICU (MSICU) — 38 critical care beds, Neurosurgery, Organ transplantation program, Heart and heart-lung transplantation, Hybrid cardiac operating room, Adult Eating Disorders Service, Electromyography (EMG) lab, Ontario Health atHome South West case management on site, Interpretation services available upon request, Outpatient and acute inpatient care.
Amenities
Tim Hortons on site
Subway sandwich shop on site
University Hospital Cafeteria
UH Prescription Centre (on-site pharmacy) — open 24 hours, 7 days a week
On-site WiFi
Wheelchair accessibility throughout most entrances
If you are discharged with a new prescription, the UH Prescription Centre pharmacy on site is open 24 hours — you can fill it before leaving the hospital.
Use the Parkedin App to pay for parking from your phone, avoiding trips back to a pay station. Download it before you arrive for the smoothest experience.
If a family member has difficulty walking, use the drop-off point at the main entrance first — seating is available just inside while you park.
Interpretation services are available at the ED — inform registration staff of your language needs when you arrive so services can be arranged promptly.
As a major academic teaching hospital, your care team may include medical students or residents. You can ask questions about who is involved in your care at any time.
The HPASS multi-day parking card is ideal if you or a loved one expects multiple visits — it saves money and allows in-and-out access across a 24-hour period.
What to Bring
Ontario health card (OHIP) or other provincial health insurance card
Government-issued photo ID
List of all current medications, including dosages
List of known allergies (medications, foods, environmental)
Any relevant previous medical records, test results, or imaging if available
Emergency contact information written down
Method of payment for parking (debit, credit, cash, or mobile wallet)
Comfort items for potentially long waits: phone charger, water bottle, snack, and a book or earphones
Frequently Asked Questions
Does the University Hospital Emergency Department require a referral?
No referral is required. The Emergency Department at LHSC University Hospital is open 24/7 and accepts walk-in patients with serious illnesses or injuries. Most services are covered by OHIP.
Is University Hospital a trauma centre?
Yes. LHSC University Hospital is the leading tertiary care and trauma centre for Southwestern Ontario, treating up to 500,000 inpatients, outpatients, and emergency patients annually and offering advanced trauma and specialty services not available at most community hospitals.
Is there a pharmacy at University Hospital where I can fill prescriptions after an ER visit?
Yes. The UH Prescription Centre is an on-site pharmacy located at University Hospital and is open 24 hours a day, 7 days a week — making it very convenient to fill prescriptions immediately after discharge at any hour.
What cardiac services are available at University Hospital?
University Hospital is London's primary cardiac centre, featuring up to four cardiac operating rooms (including a hybrid OR) and a 14-bed Cardiac Surgery Intensive Care Unit (CSICU). LHSC has performed over 600 heart transplants — more than any other centre in Canada — and was the site of Canada's first successful heart transplant.
Are interpretation services available in the Emergency Department?
Yes. Interpretation services are available at the University Hospital Emergency Department upon request. Let registration staff know your language needs as early as possible so appropriate support can be arranged.
How much does parking cost at University Hospital, and is there a discount option?
Parking costs $4 for the first hour and $2 per additional half hour, up to a daily maximum of $12. Patients and frequent visitors can purchase an HPASS preloaded card for discounted rates and in-and-out privileges within a 24-hour period. Payment is accepted via debit, credit, cash, mobile wallet, or the Parkedin App.