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About Cornwall Community Hospital - Mcconnell Ave.
Cornwall Community Hospital's Emergency Department at 840 McConnell Ave is a 24/7 acute care ER serving Cornwall, Akwesasne, and the Stormont, Dundas and Glengarry United Counties. The department handles over 52,000 visits annually, staffed by physicians, nurses, and allied health professionals who treat life-threatening injuries and severe illness using a triage-based ASAP nurse system. As a teaching hospital affiliated with the University of Ottawa, CCH offers bilingual (English/French) emergency care backed by a full range of inpatient and surgical services.
Services & Specialties
24/7 Emergency Department, Triage-based ASAP nurse system, General surgery, Internal medicine, Anaesthesia, Gynaecology, Endoscopy, Dentistry, Assault and Sexual Abuse Program (24/7 on-call via ED), Mental health crisis line and Mobile Crisis Team, Early psychosis intervention and treatment, Diabetes support programs (Type 1, Type 2, Gestational, Prediabetes), Bilingual services (English and French), Diagnostic and therapeutic imaging.
When you arrive at triage, ask specifically for an ASAP nurse — this is CCH's system for rapid initial assessment and can help speed up your care pathway.
Bring your valid OHIP card and a government-issued photo ID with your current address; without your OHIP card, you may be billed for services.
CCH serves a large bilingual community — if French is your preferred language, staff can assist you in French throughout your visit.
If you are experiencing a mental health crisis, you can access the Mobile Crisis Team or Crisis Line through the Emergency Department rather than waiting in the general queue.
Parking payment is made inside the hospital building, not at a machine in the lot — note this before you leave your vehicle so you're not caught off guard on the way out.
What to Bring
Valid OHIP health card
Government-issued photo ID with current address
Current phone number
List of all current medications and dosages
List of known allergies
Out-of-province health insurance information (if applicable)
Credit card or debit card for any non-OHIP fees
Any relevant medical records or specialist letters if available
Frequently Asked Questions
Do I need a referral to visit the Emergency Department at Cornwall Community Hospital?
No referral is required. Anyone needing emergency health care can walk into the ED at 840 McConnell Ave at any time, 24 hours a day, 7 days a week.
What is the ASAP nurse system at CCH's Emergency Department?
The ASAP (As Soon As Possible) nurse system is CCH's triage approach to rapid initial assessment. When you arrive, tell the triage desk you are asking for an ASAP nurse. This system helps ensure patients are assessed quickly and directed to appropriate care.
Does Cornwall Community Hospital offer emergency mental health support?
Yes. CCH has a Mental Health Crisis Line and a Mobile Crisis Team available to patients. You can access these services through the Emergency Department. The hospital also has an early psychosis intervention program for longer-term mental health needs.
Can victims of sexual assault access support at CCH's Emergency Department?
Yes. CCH operates an Assault and Sexual Abuse Program with 24/7 on-call support. Patients can access this program directly through the Emergency Department at 840 McConnell Ave.
Is the Emergency Department at Cornwall Community Hospital available in French?
Yes. CCH provides fully bilingual services in both English and French throughout the hospital, including the Emergency Department — an important feature given the significant francophone population in Cornwall and the surrounding region.
How busy is the Cornwall Community Hospital Emergency Department?
CCH's Emergency Department handles more than 52,000 visits per year, making it one of the busier ERs in Eastern Ontario. Wait times vary by time of day and patient volume. Checking real-time wait estimates before your visit is recommended when your condition is not immediately life-threatening.