Windsor Regional Hospital – Met Campus, located at 1995 Lens Avenue in Windsor, Ontario, is one of the city's two full-service acute care campuses and part of Ontario's 11th largest hospital system. The Met Campus Emergency Department operates 24 hours a day, 7 days a week, offering complex trauma care, cardiac and stroke services, intensive care, and dedicated mental health assessments including psychiatric evaluations. With 290 beds on site and a wide range of specialty services, this campus is the appropriate destination for serious and complex medical emergencies across Windsor and Essex County.
Services & Specialties
24/7 Emergency Department, Complex trauma care, Cardiac care and monitoring, Stroke and neurosurgery services, Intensive Care Unit (ICU), Acute mental health and psychiatric assessments, Paediatric emergency care (patients 15 and under for urgent mental health), Maternity and obstetric care, Renal dialysis, Sexual Assault and Domestic Violence Treatment Centre (4th Floor), Safekids Treatment Centre, On-site Cancer Centre, Ambulatory Care, Breast Health Centre and Mammography, Burns and Plastics Clinic, Cardiopulmonary services, Diabetic Clinic, Gynecology Clinic, Rapid Assessment Clinic, Pre-Admission Clinic, Telemedicine services, Laboratory services, On-site Pharmacy.
If you are experiencing a psychiatric or mental health crisis, the Met Campus ED has on-site psychiatrists who can conduct formal assessments and arrange admissions — it is the appropriate campus for urgent mental health care.
Language interpretation is available in over 170 languages via video and phone at no cost — let the triage nurse know your preferred language when you arrive.
The Met Campus is a large multi-floor facility (up to 8 floors). A wayfinding map and directory are available at wrh.on.ca to help you navigate before your visit.
If you are visiting the Sexual Assault and Domestic Violence Treatment Centre, it is located on the 4th Floor of the Met Campus — you can go directly to the ED for access and support.
A Patient Representative and Volunteer Services desk are available on campus if you need help navigating services, understanding your rights, or connecting with support during your stay.
What to Bring
Valid OHIP card or provincial health card (services are covered at no cost with a valid card)
Government-issued photo ID
List of current medications, dosages, and allergies
Any relevant medical records, referral letters, or recent test results
Health card or insurance information for non-OHIP-covered items
Phone charger and entertainment for potential wait times
Comfortable clothing and a warm layer
A trusted support person if possible, especially for mental health visits
Parking
On-site parking is available at 1995 Lens Avenue, including a dedicated Cancer Centre parking lot. Accessibility parking is available on campus. For current parking rates, lot maps, and accessibility details, visit wrh.on.ca/GettingHereMetCampus.
Getting There
Transit Windsor bus routes 135, 1C, and 3 serve the Met Campus area. The nearest stops are Tecumseh at Byng and Lincoln at Vimy, each approximately a 4-minute walk from the hospital entrance.
Frequently Asked Questions
Does the Windsor Regional Hospital Met Campus have a dedicated mental health emergency service?
Yes. The Met Campus Emergency Department provides psychiatric assessments conducted by a Psychiatrist. Based on that assessment, patients may be discharged with a care plan or admitted to the on-site Mental Health Department. This campus also serves children 15 and under for urgent mental health presentations.
Where is the Sexual Assault and Domestic Violence Treatment Centre at the Met Campus?
The Sexual Assault / Domestic Violence and Safekids Treatment Centre is located on the 4th Floor of the Metropolitan Campus at 1995 Lens Avenue. You can present to the Emergency Department for access, support, and direction to this service.
Is there a Cancer Centre at the Windsor Regional Hospital Met Campus?
Yes, there is an on-site Cancer Centre at the Met Campus, which has its own dedicated parking area at 1995 Lens Avenue. It operates separately from the Emergency Department.
How many beds does the Met Campus have, and how large is Windsor Regional Hospital overall?
The Metropolitan Campus operates 290 beds. Windsor Regional Hospital overall has 483 acute care beds across both its campuses, plus 68 mental health beds. WRH is the 11th largest hospital in Ontario and the 3rd largest community teaching hospital in the province.
Can I get interpreter services in my language at the Met Campus Emergency Department?
Yes. Language interpretation is available in over 170 languages through video and telephone interpretation services at no cost to patients. Inform the triage nurse of your language preference when you arrive.
What transit routes go to Windsor Regional Hospital Met Campus?
Transit Windsor bus routes 135, 1C, and 3 all serve the area near the Met Campus. The closest stops are Tecumseh at Byng and Lincoln at Vimy, each about a 4-minute walk from the hospital. Visit Transit Windsor's website for current schedules and route maps.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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