Headwaters Health Care Centre

Best Times to Visit

About Headwaters Health Care Centre

Headwaters Health Care Centre is the primary acute care hospital serving Orangeville and the broader Dufferin County–Caledon region, with a 24/7 emergency department staffed by a team of over 200 physicians and 700 health care professionals. The facility offers a full range of inpatient and outpatient services under one roof, including surgical, diagnostic imaging, rehabilitation, and specialized ambulatory clinics. Residents of Orangeville and surrounding communities rely on Headwaters as their closest full-service emergency department for urgent and emergency medical needs.

Services & Specialties

24/7 Emergency Department, Diagnostic Imaging, Surgical Program, Ambulatory Care Clinics, Dialysis, Chemotherapy, Orthopaedic Services, Plastic Surgery, Rehabilitation Services, Respiratory Therapy, Complex Continuing Care, Palliative Care, Sexual Assault and Domestic Violence Treatment Program, Ontario Breast Screening Program, Mississauga Halton Regional Cancer Program, Pharmacy Services.

Amenities

• Cafeteria / café on site (hours not confirmed — call ahead)
• On-site Pharmacy Department
• Accessible parking
• Palliative care private rooms

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 9 walk-in clinics in Orangeville →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Park in the dedicated Emergency Department lot on the east side of the building to minimize walking distance when arriving for urgent care.
• Headwaters serves all of Dufferin County and Caledon — if you are coming from a rural area, call 911 for life-threatening emergencies rather than driving yourself.
• A Sexual Assault and Domestic Violence Treatment Program is available on site — patients can ask staff to be connected to this program privately.
• If you require medications during your visit, the hospital has an internal Pharmacy Department that can assist with prescriptions.
• For non-emergency prescription needs or specialist clinic appointments, contact the hospital at (519) 941-2410 to reach the appropriate department before visiting.

What to Bring

• Ontario Health Card (OHIP card)
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Any relevant medical records, test results, or referral letters
• Health insurance information (if applicable, for non-OHIP-covered services)
• Personal comfort items for potential wait times (snacks, phone charger, book)
• Emergency contact information

Parking

Headwaters has two on-site parking lots managed by Precise ParkLink — one adjacent to the Emergency Department entrance and one near the main entrance. Parking is free for the first 15 minutes. Accessible parking spaces are available on site, though accessible permit holders are generally required to pay standard rates. Note that the fire route outside the main entrance is strictly enforced by Town of Orangeville bylaw officers and must remain clear at all times.

Getting There

Headwaters Health Care Centre is served by Orangeville Transit Route 79 – Green, a fully accessible route with a stop near the main entrance of the hospital.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.