Orillia Soldiers' Memorial Hospital

Best Times to Visit

Quieter times: Emergency departments are generally less busy during mid-morning on weekdays (Tuesday through Thursday). If your situation is urgent but not life-threatening, arriving earlier in the day on a weekday tends to result in shorter waits. Always check real-time posted wait times before leaving home.

Busier times: Like most hospital EDs, OSMH's Emergency Department tends to be busiest on Monday mornings (as weekend illnesses accumulate), Friday evenings, and throughout the weekend. Evening hours between 6 p.m. and 10 p.m. are typically higher volume across most days of the week.

About Orillia Soldiers' Memorial Hospital

Orillia Soldiers' Memorial Hospital (OSMH) is a 230-bed acute care facility located at 170 Colborne St W in Orillia, Ontario, operating a 24/7 Emergency Department that sees more than 52,000 patients annually. As the primary community hospital for Orillia and the surrounding North Simcoe Muskoka region, OSMH offers a high level of care including on-site CT, MRI, and a broad range of resident specialists covering surgery, internal medicine, cardiology, obstetrics, paediatrics, and more. Patients requiring emergency care in Orillia and surrounding communities including Barrie's northern reaches, Muskoka, and Simcoe County will find OSMH equipped to handle both urgent and complex presentations.

Services & Specialties

24/7 Emergency Department, Advanced diagnostic imaging: CT, MRI, X-ray, ultrasound, nuclear medicine, interventional radiology, General surgery, Intensive care unit (ICU), Internal medicine, Cardiology and cardiac care clinic, Cardiovascular rehabilitation program, Obstetrics and gynecology (Level 2C obstetrical centre), Level 2 nursery, Paediatrics and Regional Paediatric Asthma Centre, Nephrology and Regional Kidney Care Program (dialysis), Respirology, Gastroenterology, Geriatrics, Orthopaedic surgery, Schedule 1 psychiatric unit (25 inpatient mental health beds), Suicide risk screening using C-SSRS protocol, Regional Domestic Violence Treatment Centre, Palliative care, Cardiorespiratory therapy, Children's Therapy Services (OT, physiotherapy, psychology, social work), Indigenous Patient Navigator support, Outpatient care and clinics.

Amenities

• ATM (bank machine) just inside the main entrance — $1.50 service charge
• On-site pharmacy in the Community Tower
• Cashier's Office near main lobby (open Monday–Friday, 9 a.m.–3 p.m.)
• Pastoral and spiritual care services available to patients of any faith or no faith
• Direct taxi phone lines in the main lobby and ED lobby
• Indigenous Patient Navigator onsite 4 days per week

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 1 walk-in clinics in Orillia →

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Tips Before You Go

• The Emergency Department entrance is located in the newer Community Tower on Colborne Street — not the original main hospital entrance, so look for signage on Colborne St W when arriving.
• If you're coming for a non-emergency visit such as dialysis or an outpatient appointment, limited pay-and-display parking is available directly outside those units — ask at the unit for details.
• OSMH serves as a regional hub for North Simcoe Muskoka, meaning the ED can be busy with both local and regional patients — checking real-time wait times before you leave can help you plan.
• An Indigenous Patient Navigator is available onsite four days per week to support First Nations, Métis, and Inuit patients and their families — ask at the ED desk if you'd like to connect with this service.
• If you or a loved one need to arrange a taxi home after your visit, there are direct taxi lines available in both the main lobby and the ED lobby for your convenience.

What to Bring

• Valid government-issued photo ID (e.g., driver's licence or passport)
• Ontario Health Card (OHIP card)
• List of all current medications, doses, and prescribing doctors
• Any relevant medical records, specialist letters, or recent test results
• List of known allergies and previous surgeries
• Emergency contact name and phone number
• Phone charger or portable battery pack for a long wait
• Comfortable clothing and a light layer in case the waiting area is cool

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.