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Orillia Soldiers' Memorial Hospital (OSMH) is a 230-bed acute care facility located at 170 Colborne St W in Orillia, Ontario, operating a 24/7 Emergency Department that sees more than 52,000 patients annually. As the primary community hospital for Orillia and the surrounding North Simcoe Muskoka region, OSMH offers a high level of care including on-site CT, MRI, and a broad range of resident specialists covering surgery, internal medicine, cardiology, obstetrics, paediatrics, and more. Patients requiring emergency care in Orillia and surrounding communities including Barrie's northern reaches, Muskoka, and Simcoe County will find OSMH equipped to handle both urgent and complex presentations.
Services & Specialties
24/7 Emergency Department, Advanced diagnostic imaging: CT, MRI, X-ray, ultrasound, nuclear medicine, interventional radiology, General surgery, Intensive care unit (ICU), Internal medicine, Cardiology and cardiac care clinic, Cardiovascular rehabilitation program, Obstetrics and gynecology (Level 2C obstetrical centre), Level 2 nursery, Paediatrics and Regional Paediatric Asthma Centre, Nephrology and Regional Kidney Care Program (dialysis), Respirology, Gastroenterology, Geriatrics, Orthopaedic surgery, Schedule 1 psychiatric unit (25 inpatient mental health beds), Suicide risk screening using C-SSRS protocol, Regional Domestic Violence Treatment Centre, Palliative care, Cardiorespiratory therapy, Children's Therapy Services (OT, physiotherapy, psychology, social work), Indigenous Patient Navigator support, Outpatient care and clinics.
Amenities
ATM (bank machine) just inside the main entrance — $1.50 service charge
On-site pharmacy in the Community Tower
Cashier's Office near main lobby (open Monday–Friday, 9 a.m.–3 p.m.)
Pastoral and spiritual care services available to patients of any faith or no faith
Direct taxi phone lines in the main lobby and ED lobby
Indigenous Patient Navigator onsite 4 days per week
The Emergency Department entrance is located in the newer Community Tower on Colborne Street — not the original main hospital entrance, so look for signage on Colborne St W when arriving.
If you're coming for a non-emergency visit such as dialysis or an outpatient appointment, limited pay-and-display parking is available directly outside those units — ask at the unit for details.
OSMH serves as a regional hub for North Simcoe Muskoka, meaning the ED can be busy with both local and regional patients — checking real-time wait times before you leave can help you plan.
An Indigenous Patient Navigator is available onsite four days per week to support First Nations, Métis, and Inuit patients and their families — ask at the ED desk if you'd like to connect with this service.
If you or a loved one need to arrange a taxi home after your visit, there are direct taxi lines available in both the main lobby and the ED lobby for your convenience.
What to Bring
Valid government-issued photo ID (e.g., driver's licence or passport)
Ontario Health Card (OHIP card)
List of all current medications, doses, and prescribing doctors
Any relevant medical records, specialist letters, or recent test results
List of known allergies and previous surgeries
Emergency contact name and phone number
Phone charger or portable battery pack for a long wait
Comfortable clothing and a light layer in case the waiting area is cool
Frequently Asked Questions
Where is the Emergency Department entrance at Orillia Soldiers' Memorial Hospital?
The Emergency Department is located in the Community Tower, which faces Colborne Street. This is a separate entrance from the hospital's original main entrance. When arriving by car or on foot, look for the ED entrance signage along Colborne St W.
How many patients does the OSMH Emergency Department see each year?
The OSMH Emergency Department serves more than 52,000 patients annually, making it one of the busier EDs in the North Simcoe Muskoka region. The department also cares for over 4,500 patients each year who are waiting for admission to an inpatient bed.
Does OSMH have mental health and psychiatric services available through the Emergency Department?
Yes. OSMH operates a Schedule 1 psychiatric unit with 25 inpatient mental health beds, including 4 extra care beds. The ED uses the Columbia-Suicide Severity Rating Scale (C-SSRS) as a standard screening tool for all patients, reflecting the hospital's commitment to mental health and suicide prevention.
Is there support available for Indigenous patients at OSMH?
Yes. An Indigenous Patient Navigator is available onsite at OSMH four days per week to provide culturally appropriate support for First Nations, Métis, and Inuit patients and their families. The navigator also spends one day per week at the Rama Health Centre. Ask the ED registration desk to connect you with this service.
What specialist services are available at OSMH if I'm admitted through the Emergency Department?
OSMH has a broad range of on-site specialists including general surgery, internal medicine, cardiology, obstetrics and gynecology, paediatrics, nephrology, respirology, gastroenterology, geriatrics, and orthopaedic surgery. Advanced imaging including CT and MRI is also available on-site, which supports rapid diagnostic workups in the ED.
How much does parking cost at Orillia Soldiers' Memorial Hospital?
Parking is $2.50 per half-hour with a daily maximum of $10 per exit. Payment is accepted by cash, coin, or credit card at three pay stations located in the main lobby, at the accessible entrance on the basement level, and in the main visitors parking lot. A limited number of pay-and-display spots are also available near the Emergency Department entrance.