Patients in the broader North Simcoe Muskoka region may also consider other regional hospitals depending on their location and the nature of their medical need.
Orillia Soldiers' Memorial Hospital (OSMH) is a 230-bed acute care facility located at 170 Colborne St W in Orillia, Ontario, operating a 24/7 Emergency Department that sees more than 52,000 patients annually. As the primary community hospital for Orillia and the surrounding North Simcoe Muskoka region, OSMH offers a high level of care including on-site CT, MRI, and a broad range of resident specialists covering surgery, internal medicine, cardiology, obstetrics, paediatrics, and more. Patients requiring emergency care in Orillia and surrounding communities including Barrie's northern reaches, Muskoka, and Simcoe County will find OSMH equipped to handle both urgent and complex presentations.
Services & Specialties
24/7 Emergency DepartmentAdvanced diagnostic imaging: CT, MRI, X-ray, ultrasound, nuclear medicine, interventional radiologyGeneral surgeryIntensive care unit (ICU)Internal medicineCardiology and cardiac care clinicCardiovascular rehabilitation programObstetrics and gynecology (Level 2C obstetrical centre)Level 2 nurseryPaediatrics and Regional Paediatric Asthma CentreNephrology and Regional Kidney Care Program (dialysis)RespirologyGastroenterologyGeriatricsOrthopaedic surgerySchedule 1 psychiatric unit (25 inpatient mental health beds)Suicide risk screening using C-SSRS protocolRegional Domestic Violence Treatment CentrePalliative careCardiorespiratory therapyChildren's Therapy Services (OT, physiotherapy, psychology, social work)Indigenous Patient Navigator supportOutpatient care and clinics
Amenities
ATM (bank machine) just inside the main entrance — $1.50 service charge
On-site pharmacy in the Community Tower
Cashier's Office near main lobby (open Monday–Friday, 9 a.m.–3 p.m.)
Pastoral and spiritual care services available to patients of any faith or no faith
Direct taxi phone lines in the main lobby and ED lobby
Indigenous Patient Navigator onsite 4 days per week
Parking & Transit
The main visitor parking lot is accessible off Dunlop Street and is reserved for patients, visitors, volunteers, and clergy. Parking rates are $2.50 per half-hour, with a daily maximum of $10 per exit. Payment by cash, coin, or credit card is accepted at three pay stations: inside the main lobby, at the accessible parking entrance on the basement level, and in the main visitors lot. A limited number of pay-and-display spaces are available directly outside the Emergency Department entrance for ED patients. Accessible permit holders are required to pay for parking unless otherwise communicated.
OSMH is served by local Orillia Transit bus routes. The nearest stops are at Dunedin Street at Colborne Street and Mississaga Street West at OSMH. Serving routes include Route 3, the Georgian Route, West Ridge via Coldwater Road, and West Ridge via Old Barrie Road. Direct taxi lines are also available in both the main hospital lobby and the Emergency Department lobby.
Best Times to Visit
🟢 Quieter times
Emergency departments are generally less busy during mid-morning on weekdays (Tuesday through Thursday). If your situation is urgent but not life-threatening, arriving earlier in the day on a weekday tends to result in shorter waits. Always check real-time posted wait times before leaving home.
🔴 Busier times
Like most hospital EDs, OSMH's Emergency Department tends to be busiest on Monday mornings (as weekend illnesses accumulate), Friday evenings, and throughout the weekend. Evening hours between 6 p.m. and 10 p.m. are typically higher volume across most days of the week.
Tips Before You Go
The Emergency Department entrance is located in the newer Community Tower on Colborne Street — not the original main hospital entrance, so look for signage on Colborne St W when arriving.
If you're coming for a non-emergency visit such as dialysis or an outpatient appointment, limited pay-and-display parking is available directly outside those units — ask at the unit for details.
OSMH serves as a regional hub for North Simcoe Muskoka, meaning the ED can be busy with both local and regional patients — checking real-time wait times before you leave can help you plan.
An Indigenous Patient Navigator is available onsite four days per week to support First Nations, Métis, and Inuit patients and their families — ask at the ED desk if you'd like to connect with this service.
If you or a loved one need to arrange a taxi home after your visit, there are direct taxi lines available in both the main lobby and the ED lobby for your convenience.
What to Bring
Valid government-issued photo ID (e.g., driver's licence or passport)
Ontario Health Card (OHIP card)
List of all current medications, doses, and prescribing doctors
Any relevant medical records, specialist letters, or recent test results
List of known allergies and previous surgeries
Emergency contact name and phone number
Phone charger or portable battery pack for a long wait
Comfortable clothing and a light layer in case the waiting area is cool
Frequently Asked Questions
Where is the Emergency Department entrance at Orillia Soldiers' Memorial Hospital?
The Emergency Department is located in the Community Tower, which faces Colborne Street. This is a separate entrance from the hospital's original main entrance. When arriving by car or on foot, look for the ED entrance signage along Colborne St W.
How many patients does the OSMH Emergency Department see each year?
The OSMH Emergency Department serves more than 52,000 patients annually, making it one of the busier EDs in the North Simcoe Muskoka region. The department also cares for over 4,500 patients each year who are waiting for admission to an inpatient bed.
Does OSMH have mental health and psychiatric services available through the Emergency Department?
Yes. OSMH operates a Schedule 1 psychiatric unit with 25 inpatient mental health beds, including 4 extra care beds. The ED uses the Columbia-Suicide Severity Rating Scale (C-SSRS) as a standard screening tool for all patients, reflecting the hospital's commitment to mental health and suicide prevention.
Is there support available for Indigenous patients at OSMH?
Yes. An Indigenous Patient Navigator is available onsite at OSMH four days per week to provide culturally appropriate support for First Nations, Métis, and Inuit patients and their families. The navigator also spends one day per week at the Rama Health Centre. Ask the ED registration desk to connect you with this service.
What specialist services are available at OSMH if I'm admitted through the Emergency Department?
OSMH has a broad range of on-site specialists including general surgery, internal medicine, cardiology, obstetrics and gynecology, paediatrics, nephrology, respirology, gastroenterology, geriatrics, and orthopaedic surgery. Advanced imaging including CT and MRI is also available on-site, which supports rapid diagnostic workups in the ED.
How much does parking cost at Orillia Soldiers' Memorial Hospital?
Parking is $2.50 per half-hour with a daily maximum of $10 per exit. Payment is accepted by cash, coin, or credit card at three pay stations located in the main lobby, at the accessible entrance on the basement level, and in the main visitors parking lot. A limited number of pay-and-display spots are also available near the Emergency Department entrance.
About ER Wait Times
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.