Southlake Regional Health Centre

PREDICTED High confidence
26m – 1h 20m
Most likely 1h 1m
Typically 38m – 1h 8m at this hospital

This hospital doesn't report live data.

Estimate based on similar hospitals. Actual conditions may differ substantially. Call hospital to confirm.
Up to 1h 20m wait expected. See a doctor online instead? Often under an hour. Cold, UTI, rash, prescriptions and more. See a doctor online

In an emergency, call 911. Independent service, not affiliated with this hospital. Free nurse advice: 811.

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Best Times to Visit

Quieter times: Southlake's ED serves over 120,000 patients annually, so some wait times are unavoidable. Generally, early morning hours on weekdays (before 9 a.m.) tend to be quieter. If your condition allows flexibility, mid-morning on a weekday is often a better time to visit than evenings or weekends.

Busier times: Emergency departments across Canada, including Southlake's, are typically busiest on Monday mornings, Friday evenings, and throughout the weekend, as well as during evenings after walk-in clinics close (usually after 8 p.m.). Avoid these peak times if your condition is non-urgent.

Nearby Alternatives

Mackenzie Richmond Hill Hospital

Richmond Hill · 21 km away

Markham Stouffville Hospital

Markham · 26 km away

North York General Hospital - Branson Division

North York · 32 km away

Cosmetic Surgery Hospital

Woodbridge · 32 km away

Humber River Hospital -York Finch

Toronto · 35 km away

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About Southlake Regional Health Centre

Southlake Regional Health Centre's Emergency Department in Newmarket, Ontario serves more than 120,000 patients annually, providing around-the-clock emergency care to residents of northern York Region and south Simcoe County. As a tertiary regional referral centre, Southlake offers advanced capabilities in cardiac care, cancer treatment, maternal and perinatal care, and mental health services, making it one of the most comprehensive hospitals in the region. Patients requiring highly specialized care beyond Southlake's scope are stabilized and transferred to appropriate facilities, though the hospital's extensive specialty programs mean most emergencies can be handled on-site.

Services & Specialties

24/7 Emergency Department with fast-track service, Canadian Triage Acuity Scale (CTAS) triage assessment, Nurse Practitioner-Led Children's Care Clinic (ages 6 months to 18 years), Geriatric Emergency Management (GEM) nurse program, ED discharge planning services, Language interpretation including American Sign Language via video link, Cardiac surgery and arrhythmia program, Stronach Regional Cancer Centre with radiation therapy, Level 2 neonatal care, Maternal and perinatal care, Thoracic surgery, Inpatient and outpatient mental health services, Child and adolescent mental health including eating disorders program, Stroke prevention program, Diabetes education centre, Cataract surgery, Paediatric services, Geriatric psychiatry, Digital mammography and diagnostic imaging, Laboratory services, Palliative care.

Amenities

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 4 walk-in clinics in Newmarket →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

What to Bring

Frequently Asked Questions

What area does Southlake Regional Health Centre's Emergency Department serve?
Southlake's ED is the primary emergency and tertiary referral hospital for northern York Region and south Simcoe County, serving a catchment population of roughly 250,000 people in communities such as Newmarket, Aurora, Bradford, and surrounding areas, with some specialized services extending as far north as Muskoka.
Does Southlake have specialized care for children in the Emergency Department?
Yes. A Nurse Practitioner-Led Children's Care Clinic within the ED serves children and youth aged 6 months to 18 years. Appointments can be made through a central booking system and no referral is required, making it an efficient option for pediatric concerns that do not require immediate emergency-level care.
Is there support for seniors who visit the Southlake Emergency Department?
Yes. A dedicated Geriatric Emergency Management (GEM) nurse is available in the ED to assist older adults who may be at risk of injury or who may require transition planning to long-term care. This specialist can coordinate care and additional community supports during and after an ED visit.
What cardiac and cancer services are available at Southlake Regional Health Centre?
Southlake is a nationally recognized tertiary centre for cardiac care, including cardiac surgery and a state-of-the-art Arrhythmia Program. Cancer care is provided through the on-site Stronach Regional Cancer Centre, which offers radiation therapy and full palliative care services — one of the most comprehensive cancer programs in the Greater Toronto Area's northern communities.
Are interpretation services available in the Southlake Emergency Department?
Yes. Southlake's ED offers language interpretation services for many languages and dialects, including American Sign Language, delivered via a secure two-way video link. Patients should inform triage staff of their language needs as soon as they arrive.
How can I get to Southlake Regional Health Centre by public transit?
The nearest bus stop is at Davis Dr / Bolton Ave, about a 1-minute walk from the hospital entrance. Newmarket GO Station is approximately 559 metres away (an 8-minute walk), with daily GO Train service. York Region Transit routes also serve the area, and the hospital is accessible via Highway 404 for those driving.

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About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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