Willett Urgent Care Centre

About Willett Urgent Care Centre

The Willett Urgent Care Centre, located at 238 Grand River St. North in Paris, Ontario, is a physician- and nurse-staffed facility providing rapid, expert care for non-life-threatening conditions. As part of the Brant Community Healthcare System, the Willett has served the Paris community since 1922 and sees approximately 20,000 patients annually, offering same-day diagnostics including X-ray and bloodwork. For major trauma, obstetrical emergencies, or life-threatening conditions, patients should proceed directly to the Emergency Department at Brantford General Hospital, which operates 24/7.

Services & Specialties

Urgent care for non-emergent conditions, Same-day X-ray and diagnostic imaging, Fluoroscopy services, Same-day bloodwork and lab tests, Outpatient radiology, Access to Brantford General Hospital specialists, Registered nurse and physician assessment, 32-bed transitional care unit.

Amenities

• On-site radiology and X-ray services
• Transitional care beds

Other Care Options

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Tips Before You Go

• The Willett is an urgent care centre, not a full emergency department — for life-threatening emergencies, call 911 or go directly to Brantford General Hospital in Brantford.
• No appointment is needed; patients are seen approximately in the order they arrive, so arriving earlier in the day may mean shorter waits.
• The Willett does not routinely renew prescriptions and will not renew controlled substances such as narcotics or stimulants — plan accordingly before your visit.
• Because the Willett is affiliated with Brantford General Hospital, you can be referred to specialists or additional diagnostic services at BGH if needed.
• There is no penalty to you or your family doctor for using the Willett Urgent Care Centre — it is an open-access facility within the BCHS network.

What to Bring

• Provincial health card (Ontario OHIP card)
• Government-issued photo ID
• List of current medications and dosages
• List of known allergies
• Any relevant medical records or recent test results
• Your family doctor's name and contact information
• Payment method for parking
• A book or device to pass time while waiting

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.