Brantford General Hospital

Best Times to Visit

About Brantford General

Brantford General Hospital's Emergency Department serves over 58,000 patients annually — including approximately 8,000 pediatric patients — from a catchment area of 120,000+ residents across Brantford, Brant County, Six Nations of the Grand River, and Mississaugas of the Credit First Nation. As the regional centre for emergency medicine, critical care, trauma, cardiac care, and mental health crisis response, this 299-bed acute care facility operates 24 hours a day, every day of the year. Patients requiring urgent or emergent care of any kind — from serious injury and cardiac events to mental health or addiction crises — should come to Brantford General's ED.

Services & Specialties

24/7 Emergency Medicine, Trauma Care, Cardiac Emergency Care, Pediatric Emergency Care (dedicated kid-friendly space), Mental Health and Addiction Crisis Care, Critical Care / ICU, CT Scanning, Obstetrics and Gynaecology, Surgical Services, Ambulatory Care, Brant Community Cancer Clinic, S.C. Johnson Dialysis Clinic, Complex Care, Diabetes Education Centre, Spiritual Care.

Amenities

• Terrace Bistro (D-Wing) — breakfast and lunch
• Tim Hortons full-menu eatery and kiosk
• Indigenous Family Space (dedicated patient/visitor area)
• Spiritual Care services
• Security escort service to parking and bus stops
• Patient Experience & Feedback office
• Barrier-free / accessible facilities throughout

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 5 walk-in clinics in Brantford →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Notes

6% seen by a provider within 60 min · wait trending rising

Tips Before You Go

• Enter the Emergency Department via the dedicated Walk-in Entrance off Terrace Hill Street — it is open 24/7 and separate from the main wing entrances, which close at 9:00 p.m.
• If you are not an emergency patient, use the D-Wing parking garage or Lot F off Elizabeth Street — Lots A, B, and C have restricted access and are reserved for physicians, staff, and specific patient groups.
• If you need assistance getting to your vehicle or the bus stop after your visit, ask Security Services for a complimentary escort — this is especially helpful late at night.
• Families with young children should know the ED has a dedicated, kid-friendly space designed to be more private and less intimidating for pediatric patients.
• With over 58,000 visits per year, the ED can be busy — if your condition is not life-threatening, consider whether a walk-in clinic may be appropriate, as Brantford General's ED prioritizes the most urgent cases first.

What to Bring

• Government-issued photo ID (e.g., driver's licence or passport)
• Provincial health card (Ontario OHIP card)
• List of current medications, dosages, and prescribing doctors
• List of known allergies (medications, foods, environmental)
• Any relevant medical records, recent test results, or specialist letters
• Phone charger or portable battery pack for long waits
• Comfort items if bringing a child (favourite toy, blanket, snack)
• Payment method (cash or credit card) for parking pay stations

Parking

Parking is available in surface lots and a ground parking garage across the A-Wing, D-Wing, E-Wing, and Emergency Department areas. A ticket is issued on entry and must be paid at a pay station before exiting; pay stations accept cash or credit card, while exit gates accept credit card only. Non-emergency patients and visitors are encouraged to use the D-Wing parking garage and Lot F off Elizabeth Street. Note: Lot A is reserved for physicians, Lot B is for staff and ED patients only, and Lot C is for Dialysis, ED patients, Maternal-Child program patients, and staff only. The hospital is committed to barrier-free access throughout all parking and entry areas.

Getting There

Brantford Transit serves Brantford General Hospital, with bus stops located in the immediate vicinity of the hospital on Terrace Hill Street. Security Services personnel can escort patients and visitors between the hospital and nearby bus stops upon request. Check current routes and schedules at brantford.ca.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.