Centre de Santé Isle-Dieu

Best Times to Visit

About CENTRE DE SANTÉ ISLE-DIEU

Centre de Santé Isle-Dieu is Matagami's full-service health centre offering a 24/7 emergency department serving residents across the vast James Bay territory in Nord-du-Québec. As one of five installations under the CRSSS de la Baie-James — the sole health authority for a 350,000 km² region — this facility provides essential emergency and primary care for a remote, geographically isolated population. Patients requiring highly specialized care such as cardiac surgery or advanced trauma may be stabilized here before transfer to a larger regional centre.

Services & Specialties

Emergency department (urgence) — open 24/7, 365 days a year, Minor surgery, Designated sexual assault victim services (specialized centre), Assistance to elderly victims of abuse, Assistance to crime victims, Anticoagulation therapy and prescription adjustment, Crutch rental at the emergency department, Prenatal classes, Mammography, Cancer screening services, STBBI integrated screening and prevention (SIDEP), STI and sexual health screening, Contraception and emergency oral contraception, Abortion referral (IVG), Vaccination, Glucose testing, End-of-life care, Pivot nurse for cancer and chronic disease management, Free needle distribution (harm reduction), Wheelchair and mobility aid services, Nutritional counselling, Dental hygiene services, Financial assistance and health card authentication (CLSC), CHSLD long-term care unit for non-autonomous elderly residents.

Amenities

• Wheelchair access at the main entrance
• CLSC social and community services on site
• Long-term care (CHSLD) unit on site

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Matagami is a remote community — if you are travelling from a distant James Bay territory community, ensure your vehicle is fuelled and prepared for long-distance driving, especially in winter.
• If you require highly specialized care (e.g., cardiac surgery, complex trauma), be aware that stabilization may occur here before transfer to a larger regional hospital in Abitibi-Témiscamingue or beyond.
• Services at this facility are offered primarily in French. If you require English-language assistance, notify staff upon arrival so they can accommodate you as best as possible.
• Bring all your current medications and your Quebec health card (RAMQ card) — this will significantly speed up your registration and triage process at the emergency department.

What to Bring

• Quebec health insurance card (RAMQ / carte soleil)
• Government-issued photo ID
• List of all current medications and dosages
• List of known allergies
• Health insurance or supplemental coverage information if applicable
• Emergency contact information for a family member or friend
• Warm clothing or a blanket, especially during northern Quebec winters
• Snacks and water for potential wait times

Parking

Centre de Santé Isle-Dieu is located in a small town setting in Matagami, where surface parking adjacent to the facility is typical. For specific parking details, including accessible spaces, contact the centre directly at 819-739-2515.

Getting There

Matagami is a remote community in the James Bay boreal forest with no confirmed local public transit service. A personal vehicle or pre-arranged transportation is the most practical way to reach the facility.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are ERstat’s estimates, built from what hospitals publish, or from our model where a hospital publishes no wait. They are not the hospital’s own figures. Actual waits may vary.

This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.