CENTRE DE SERVICES DE RIVIÈRE-ROUGE

Best Times to Visit

About CENTRE DE SERVICES DE RIVIÈRE-ROUGE

The Centre de Services de Rivière-Rouge (Centre multiservices de santé et de services sociaux de Rivière-Rouge) operates a 24/7 emergency department serving the rural Vallée de la Rouge region in the Laurentians, Quebec. With 5 functional stretchers, this community-level ED is best suited for non-life-threatening emergencies, urgent care, and medical stabilization, with complex or high-acuity cases typically transferred to the larger regional hospital in Mont-Laurier. Part of the CISSS des Laurentides network and the principal employer of the region, the facility has served the local community since opening in 1962.

Services & Specialties

Emergency department (24/7, 5 stretchers), General and specialized medical care, Short-term and acute care, Minor surgery, Family medicine, Nursing consultations, Laboratory and sampling centre, Vaccination services, Psychiatry, Occupational therapy (ergothérapie), Psychoeducation and specialized education, Rehabilitation for intellectual disabilities, Addiction rehabilitation (alcohol, drugs, gambling) for ages 12+, 21-day adult inpatient addiction rehabilitation, Outpatient addiction rehabilitation, Medically assisted detoxification, Services for victims of sexual assault (centre désigné), Assistance for victims of criminal acts, Social adaptation services, New injection equipment distribution, Laser treatment, CHSLD (long-term care), Wheelchair-accessible building and parking.

Amenities

• Elevator on-site
• Wheelchair-accessible building
• Wheelchair-accessible parking
• Contact the facility at 819-275-2118 for details on cafeteria, ATM, pharmacy, Wi-Fi, or chapel availability

Other Care Options

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Tips Before You Go

• This is a small community ED with 5 stretchers — it is well-suited for urgent but non-life-threatening conditions; for major trauma, cardiac emergencies, or complex pediatric cases, be aware you may be stabilized and transferred to Hôpital de Mont-Laurier.
• Services are offered primarily in French. If you require English-language care, contact the hospital in advance at 819-275-2118 to ask about available language support.
• Because this is a lower-volume rural emergency department, wait times may be shorter than at larger urban hospitals, but staffing resources are also more limited — arrive early if your condition allows.
• The facility offers a broad range of on-site social and mental health services, including addiction rehabilitation and psychiatric care — if you or someone with you needs these supports, ask staff about referrals during your visit.
• Parking details including fees are posted at the hospital entrance; bring cash or a card in case paid parking applies to your visit.

What to Bring

• Quebec health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Provincial drug insurance card or private insurance information
• Emergency contact name and phone number
• Relevant medical history or recent test results
• Comfortable clothing suitable for a potential wait
• Phone charger or portable battery pack

Parking

On-site parking is available at the facility. Both free and paid parking options are referenced, with fee details posted at the hospital entrance. Wheelchair-accessible parking spaces are available on-site.

Getting There

Public transit access to this facility is not available. The hospital is located in a rural area of the Laurentians; arrival by private vehicle or patient transport is recommended.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.