CENTRE DE SERVICES DE RIVIÈRE-ROUGE

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. As a general rule, rural community EDs tend to be quieter mid-morning on weekdays (Tuesday through Thursday). If your condition is not immediately life-threatening, arriving earlier in the day may result in a shorter wait.

Busier times: No historical wait time data is currently available. Like most emergency departments, this facility is likely busiest on evenings, weekends, and holidays. Avoid these times for non-urgent concerns if possible.

About CENTRE DE SERVICES DE RIVIÈRE-ROUGE

The Centre de Services de Rivière-Rouge (Centre multiservices de santé et de services sociaux de Rivière-Rouge) operates a 24/7 emergency department serving the rural Vallée de la Rouge region in the Laurentians, Quebec. With 5 functional stretchers, this community-level ED is best suited for non-life-threatening emergencies, urgent care, and medical stabilization, with complex or high-acuity cases typically transferred to the larger regional hospital in Mont-Laurier. Part of the CISSS des Laurentides network and the principal employer of the region, the facility has served the local community since opening in 1962.

Services & Specialties

Emergency department (24/7, 5 stretchers), General and specialized medical care, Short-term and acute care, Minor surgery, Family medicine, Nursing consultations, Laboratory and sampling centre, Vaccination services, Psychiatry, Occupational therapy (ergothérapie), Psychoeducation and specialized education, Rehabilitation for intellectual disabilities, Addiction rehabilitation (alcohol, drugs, gambling) for ages 12+, 21-day adult inpatient addiction rehabilitation, Outpatient addiction rehabilitation, Medically assisted detoxification, Services for victims of sexual assault (centre désigné), Assistance for victims of criminal acts, Social adaptation services, New injection equipment distribution, Laser treatment, CHSLD (long-term care), Wheelchair-accessible building and parking.

Amenities

• Elevator on-site
• Wheelchair-accessible building
• Wheelchair-accessible parking
• Contact the facility at 819-275-2118 for details on cafeteria, ATM, pharmacy, Wi-Fi, or chapel availability

Other Care Options

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Tips Before You Go

• This is a small community ED with 5 stretchers — it is well-suited for urgent but non-life-threatening conditions; for major trauma, cardiac emergencies, or complex pediatric cases, be aware you may be stabilized and transferred to Hôpital de Mont-Laurier.
• Services are offered primarily in French. If you require English-language care, contact the hospital in advance at 819-275-2118 to ask about available language support.
• Because this is a lower-volume rural emergency department, wait times may be shorter than at larger urban hospitals, but staffing resources are also more limited — arrive early if your condition allows.
• The facility offers a broad range of on-site social and mental health services, including addiction rehabilitation and psychiatric care — if you or someone with you needs these supports, ask staff about referrals during your visit.
• Parking details including fees are posted at the hospital entrance; bring cash or a card in case paid parking applies to your visit.

What to Bring

• Quebec health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Provincial drug insurance card or private insurance information
• Emergency contact name and phone number
• Relevant medical history or recent test results
• Comfortable clothing suitable for a potential wait
• Phone charger or portable battery pack

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.