What is the current ER wait time at CENTRE DE SANTÉ SAINTE-FAMILLE?

The current emergency room wait time at CENTRE DE SANTÉ SAINTE-FAMILLE is approximately 3h 13m. This is updated every 15 minutes using official Quebec health data.

Is CENTRE DE SANTÉ SAINTE-FAMILLE ER open right now?

Yes, CENTRE DE SANTÉ SAINTE-FAMILLE emergency department is open 24 hours a day, 7 days a week.

What are the nearest emergency departments to CENTRE DE SANTÉ SAINTE-FAMILLE?

The nearest emergency departments to CENTRE DE SANTÉ SAINTE-FAMILLE are: Temiskaming Hospital — 26 km away; Englehart and District Hospital Inc. — 63 km away (current wait: 1h 39m); POINT DE SERVICE DE TÉMISCAMING-ET-DE-KIPAWA — 73 km away (current wait: 1h); Kirkland and District Hospital — 101 km away (current wait: 2h 23m); HÔPITAL DE ROUYN-NORANDA — 106 km away (current wait: 3h 17m). Current wait times are available at erstat.ca.

When is the best time to visit CENTRE DE SANTÉ SAINTE-FAMILLE emergency room?

ERstat tracks historical wait time patterns at CENTRE DE SANTÉ SAINTE-FAMILLE. Generally, early morning weekday hours tend to be quieter at most Canadian ERs. Check the 12-hour forecast on erstat.ca for CENTRE DE SANTÉ SAINTE-FAMILLE to plan your visit.

ERstat

Français

CENTRE DE SANTÉ SAINTE-FAMILLE

Open 24 hours. About 3h 13m if you walk in now.

Current ER wait

3h 13m

5 waiting

In an emergency, call 911.

3h 13m wait. See a doctor online instead? A doctor or nurse practitioner is usually with you in minutes, 24/7, by text, phone or video. One month of Maple is $95, cancel anytime, and visits for you and your family are included, starting with tonight's. Colds and flu, UTIs, rashes, mental health, paediatric care, prescriptions sent to your pharmacy, sick notes. See a doctor online

Independent service, not affiliated with this hospital. Free nurse advice: 811.

Call the hospital (819) 629-2420 Directions 22 Rue Notre Dame Nord, Ville-Marie, QC

Non-emergency options

Before you go, check if a pharmacist can help Pharmacists in Quebec can prescribe on the spot for 24 conditions, including UTIs, cold sores and pink eye. Walk in, no appointment. No cost with a valid health card. Book a pharmacist visit See what pharmacists can treat →

Report from the waiting room

Get a text or email when the wait drops below your limit. No account.

12-Hour Forecast

3h13

1am

3h17

2am

2h48

3am

2h42

4am

2h28

5am

2h4

6am

1h57

7am

1h26

8am

1h17

9am

1h17

10am

1h17

11am

1h26

12pm

Projected from this ER’s typical pattern and the current wait.

Best Times to Visit

Shortest wait Mondays 12pm avg ~54m

Longest wait Saturdays 5pm avg ~6h 24m

Nearby Alternatives

Temiskaming Hospital

New Liskeard · 26 km away

—

Englehart and District Hospital Inc.

Englehart · 63 km away

1h 39m

Point de service de Témiscaming

Témiscaming · 73 km away

Live map, alerts, and forecasts

Open on ERstat →

About CENTRE DE SANTÉ SAINTE-FAMILLE

Centre de Santé Sainte-Famille is the primary emergency and acute care hospital serving Ville-Marie and the surrounding Témiscamingue region of northwestern Quebec, located approximately 650 km from Montreal. As a 24/7 facility within the CISSS de l'Abitibi-Témiscamingue network, it provides emergency care, intensive care, obstetrics, and a broad range of community health services to a large, remote geographic area. Patients requiring highly specialized care such as advanced cardiac, trauma, or neurology services may be transferred to a larger regional centre such as Rouyn-Noranda.

Services & Specialties

24/7 Emergency Department, Intensive Care Unit (ICU), Obstetrics and maternity care, Prenatal and postnatal care, Minor surgery, Oncology services (family physician-led), Long-term care, Inpatient ward, Sexual assault designated care centre (adults and children, 24/7), Emergency and oral contraception, Screening services, Addiction rehabilitation centre (Centre de réadaptation en dépendance), Groupe de médecine de famille (GMF), Aid to victims of criminal acts, Needle exchange program (free distribution and used needle recovery), Health card authentication, On-call physician services.

Amenities

Wheelchair accessible entrance and facilities
Elevator access
Stairwell access
Services available in French and English
Addiction rehabilitation centre on site (2nd floor)

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Quebec can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

Call 819-629-2420 ahead of your visit if you have questions about specific services or to confirm availability of amenities.
As the only hospital serving a large remote region, the ER can be the sole option for acute care — arrive as early as possible for non-life-threatening concerns to reduce your wait.
Services are offered in both French and English, so do not hesitate to request care in your preferred language.
If you or someone you know is a victim of sexual assault, this facility operates a designated 24/7 centre for specialized services for both adults and children — no need to travel to a larger city.
Patients with complex or specialized medical needs (advanced cardiac, neurology, major trauma) may be transferred to Rouyn-Noranda; bring a list of your medications and medical history to facilitate any transfer.

What to Bring

Quebec Health Insurance Card (RAMQ card)
Government-issued photo ID
List of current medications, dosages, and allergies
Provincial or private insurance information
Any relevant medical records or previous test results
Personal comfort items (phone charger, snacks, warm layer) in case of a longer wait
Emergency contact information for a family member or friend
Payment method for any applicable fees or prescriptions

Parking

Free on-site parking is available at Centre de Santé Sainte-Famille. Wheelchair-accessible parking is expected to be available on site; contact the facility at 819-629-2420 to confirm accessible stall locations.

Getting There

No public transit routes are documented serving this facility. Given Ville-Marie's rural location, personal or private vehicle transportation is the primary means of access.

Frequently Asked Questions

Does Centre de Santé Sainte-Famille have a 24/7 emergency department?

Yes. The emergency department at Centre de Santé Sainte-Famille in Ville-Marie is open 24 hours a day, 7 days a week, every day of the year, including holidays.

What is the phone number for Centre de Santé Sainte-Famille?

You can reach Centre de Santé Sainte-Famille at 819-629-2420 or 819-622-2773. Call ahead to confirm specific services or amenities before your visit.

Does this hospital offer services in English?

Yes. Centre de Santé Sainte-Famille provides services in both French and English, making it accessible to both francophone and anglophone residents of the Témiscamingue region.

Is Centre de Santé Sainte-Famille equipped to handle sexual assault cases?

Yes. The facility operates a designated centre for specialized services for victims of sexual assault, available to both adults and children, 24 hours a day, 7 days a week, within a 5-day window of an assault.

Is parking free at Centre de Santé Sainte-Famille?

Yes, on-site parking at Centre de Santé Sainte-Famille is free of charge. The facility is also wheelchair accessible with elevator access available.

What happens if I need specialized care that is not available at this hospital?

As a community hospital in a remote region, Centre de Santé Sainte-Famille handles a wide range of emergency and acute care needs. Patients requiring highly specialized services such as advanced cardiac care, neurosurgery, or major trauma may be stabilized and transferred to a larger regional centre such as the hospital in Rouyn-Noranda.

More Emergency Rooms in Quebec

Centre de santé Tulattavik de l'Ungava – Kuujjuaq Centre de santé Vallée-de-la-Gatineau – Maniwaki CENTRE DE SERVICES DE RIVIÈRE-ROUGE – Rivière-Rouge CHUM – Montréal CENTRE HOSPITALIER DE ST. MARY – Montréal Centre hospitalier Gatineau Memorial – Wakefield Hôpital régional du Grand-Portage – Rivière-Du-Loup CHU Sainte-Justine – Montréal Centre de santé de la Minganie – Havre-Saint-Pierre CH - CHSLD - CLSC CLÉOPHAS-CLAVEAU – La Baie CHUM - Hôpital Saint-Luc – Montréal CH DU CENTRE-DE-LA-MAURICIE – Shawinigan-Sud

View all Quebec hospitals

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.

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