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Hôpital Jeffery Hale at 1250 Chemin Sainte-Foy in Québec, QC operates a Minor Emergency Clinic serving non-urgent walk-in health needs for the region's English- and French-speaking communities. This is not a full emergency department — it does not receive ambulances and is not equipped for critical or life-threatening conditions. Patients requiring urgent or critical emergency care should proceed to a full emergency department such as CHU de Québec – Hôpital de l'Enfant-Jésus or Hôtel-Dieu de Québec.
Services & Specialties
Minor Emergency Clinic (walk-in, no appointment required), Minor surgery, Same-day or next-day medical consultations, Laboratory and specimen collection, Medical Imaging – Radiology, Community Geriatrics Unit (UTRF – functional rehabilitation transition), Long-term care (CHSLD), Palliative care unit for adults, Family Living Unit for loved ones of palliative patients, Vaccination services, Clinic for Latent Tuberculosis Infection (ITL) treatment, Refugee Health Clinic, Medical Records, Bilingual services (French and English).
Amenities
Cell phone use permitted in most areas (restricted in observation/consultation rooms and Radiology)
Payment terminal for parking at main entrance (accessible 24/7)
No on-site ATM — nearest ATMs at banks on Chemin Sainte-Foy or Avenue Maguire
Bilingual services in French and English
Family Living Unit for loved ones of palliative care patients
This is a Minor Emergency Clinic only — for life-threatening emergencies, go directly to CHU de Québec – Hôpital de l'Enfant-Jésus or Hôtel-Dieu de Québec instead.
Arrive at least 30 minutes before your visit to obtain or update your Jeffery Hale hospital card at the main entrance reception.
The clinic does not accept ambulances; if your condition may require an ambulance, call 911 and you will be directed to an appropriate full emergency facility.
No appointment is needed for the Minor Emergency Clinic — simply walk in during operating hours (8 AM to 8 PM, 7 days a week).
Bring a form of payment for the paid parking lot at 1270 Chemin Sainte-Foy, as there is no ATM on-site.
Services are available in both English and French — Jeffery Hale has a specific mandate to serve Québec's English-speaking population.
What to Bring
Québec health insurance card (RAMQ card)
Jeffery Hale hospital card (if previously issued)
Government-issued photo ID
List of current medications and dosages
Provincial health insurance documents or private insurance information
Payment method for parking (no on-site ATM)
List of known allergies
Emergency contact information
Frequently Asked Questions
Is Hôpital Jeffery Hale a full emergency department?
No. Jeffery Hale operates a Minor Emergency Clinic, not a full emergency department. It does not receive ambulances and is not equipped for critical or life-threatening conditions. For serious emergencies, go to CHU de Québec – Hôpital de l'Enfant-Jésus or Hôtel-Dieu de Québec.
What are the Minor Emergency Clinic hours at Jeffery Hale?
The Minor Emergency Clinic is open 7 days a week from 8:00 AM to 8:00 PM. No appointment is required — walk-ins are welcome during these hours.
Does Hôpital Jeffery Hale offer services in English?
Yes. Jeffery Hale – Saint Brigid's has a specific mandate to serve Québec's English-speaking population and provides bilingual services in both English and French.
How do I get a hospital card for my first visit to Jeffery Hale?
Your Jeffery Hale hospital card is created on the day of your first appointment. Go to the reception desk at the main entrance and arrive at least 30 minutes early to allow time for registration.
Is there parking available at Hôpital Jeffery Hale?
Yes, paid parking is available at 1270 Chemin Sainte-Foy, adjacent to the hospital. A payment terminal at the main entrance is accessible at all times. Note that there is no ATM on-site, so bring a payment card or cash obtained beforehand.
What types of conditions does the Jeffery Hale Minor Emergency Clinic treat?
The clinic handles non-urgent, minor health concerns such as minor injuries, infections, and other conditions that do not require ambulance transport or critical care. For life-threatening or serious emergencies, patients must go to a full emergency department in the region.