HÔPITAL PIERRE-LE GARDEUR

Location & Access

911 Montée Des Pionniers, Terrebonne, QC J6V 2H2

Paid parking is available on site via a multi-level parkade with over 400 spaces across 4 levels, accessible from Montée des Pionniers or Rue de la Sœur-Marie-Rose. A dedicated accessible parking area with 66 spaces is located at ground level near the main entrance, reserved for holders of a valid SAAQ disability parking permit. Electric vehicle charging stations and bicycle racks are also available.

The hospital is served directly by bus stop 'Hôpital Pierre-Le Gardeur,' with routes 9, 11, 11C, 40, 140, and T12 stopping nearby (approximately a 5-minute walk to the main entrance). Gare Terrebonne (exo commuter rail, Mascouche line) is approximately a 21-minute walk from the hospital.

About HÔPITAL PIERRE-LE GARDEUR

Hôpital Pierre-Le Gardeur is a large regional general and specialized care hospital (CHSGS) located at 911 Montée des Pionniers in Terrebonne, serving the greater Lanaudière region. Its emergency department features 37 stretcher bays and operates 24 hours a day, 7 days a week, providing full-spectrum urgent and emergency care including surgery, cardiology, oncology, psychiatry, and medical imaging. As a high-capacity facility within the CISSS de Lanaudière network, it is the appropriate destination for serious, complex, or life-threatening emergencies in the Terrebonne and surrounding area.

Services & Specialties

24/7 Emergency Department (37 stretcher bays), General and specialized surgery (9 operating rooms), Cardiology and ECG testing, Oncology centre, Medical imaging (MRI, diagnostic radiology), Laboratory and specimen collection, Endoscopy services, Psychiatric emergency and inpatient care, Renal replacement therapy (suppléance rénale), Palliative and end-of-life care, Detoxification services, Specialized ambulatory clinics, Outpatient services, Interpreter services and accessibility supports.

Amenities

• Food services / cafeteria on site (hours not confirmed — contact hospital directly)
• Visiting hours: 8:00 AM to 9:00 PM daily (restrictions may apply in some units)
• Interpreter services available
• Clear-window masks available for patients who lip-read
• Electric vehicle charging stations
• Bicycle racks
• Services available in both French and English

Best Times to Visit

Quieter times: Emergency departments are generally less busy in the early morning hours (before 9:00 AM) and on weekday mornings. If your condition is not life-threatening, visiting during off-peak hours can mean shorter wait times.

Busier times: As a large regional hospital serving the Lanaudière area, the Hôpital Pierre-Le Gardeur ER tends to be busiest in the evenings, on weekends, and on holidays. Monday mornings can also see increased volume as patients who waited through the weekend seek care. Avoid peak hours if your situation is non-urgent.

Tips Before You Go

• Hôpital Pierre-Le Gardeur is a large regional hospital — it is best suited for serious emergencies. For minor injuries or illnesses, consider a local urgent care clinic or GMF (groupe de médecine de famille) to avoid longer waits.
• Use the multi-level parkade off Montée des Pionniers or Rue de la Sœur-Marie-Rose. Bring change or a payment card for paid parking.
• If you are taking the bus, routes 11, 140, and 9 all stop directly at the hospital stop. Check the exo network for train connections from Gare Terrebonne.
• The hospital offers interpreter services — if you or a family member needs language assistance in the emergency department, ask staff upon arrival.
• If you require an endoscopy or lab appointment, these can be booked separately by phone (lab: 1-833-991-2663, Mon–Fri 7am–3pm; endoscopy: 450-654-7525 ext. 22170) and do not require an ER visit.

What to Bring

• Valid provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of all current medications, dosages, and allergies
• SAAQ disability parking permit (if applicable)
• Provincial drug insurance card or private insurance information
• Contact information for your family doctor or specialist
• Phone charger or portable battery pack for long waits
• Snacks, water, and a book or entertainment for potential wait times

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.