Oilfields General Hospital

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, rural emergency departments tend to be less congested mid-morning on weekdays. If your condition is non-urgent, consider contacting Health Link 811 first for guidance on whether an ER visit is necessary.

Busier times: No historical wait time data is available for Oilfields General Hospital. As with most emergency departments, evenings, weekends, and holidays can see higher patient volumes. Call 811 (Health Link) if you are unsure whether your condition requires an ER visit.

About Oilfields General Hospital

Oilfields General Hospital is a rural 24/7 emergency department operated by Alberta Health Services, serving the Diamond Valley community and the broader Foothills region southwest of Calgary. The ER provides assessment, treatment, and stabilization for patients of all ages, with the capability to transfer complex or critical cases to higher-level facilities such as South Health Campus, approximately 60 kilometres away. This facility is well-suited for urgent but non-critical emergencies common to rural communities, and benefits from an academic affiliation with the University of Calgary Cumming School of Medicine through the nearby Foothills Family Medical Centre.

Services & Specialties

24/7 emergency department, Triage using the Canadian Triage and Acuity Scale (CTAS), Emergency assessment and treatment, Patient stabilization and inter-facility transfer coordination, General diagnostic X-ray (radiography), Laboratory services, Mental health support, Acute care and long-term care beds, Public health services, Postpartum and lactation services, Well child services and immunizations, Pelvic floor physiotherapy, Social work services, Spiritual care services, Interpreter and translation services, Home care coordination, Rural nutrition counselling, Oral health and preventative dental services, Tuberculosis testing, Respiratory therapy.

Amenities

• Wheelchair accessible facility with on-site elevator
• Spiritual care services
• Patient food services
• Lost and found
• Hospital switchboard
• Patient email well-wishes
• Volunteer resources
• Open visiting policy based on patient care needs

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 1 walk-in clinics in Black Diamond →

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Tips Before You Go

• As a rural hospital, Oilfields General is best suited for urgent but non-life-threatening emergencies — if you are experiencing a major cardiac event, stroke, or severe trauma, call 911 so paramedics can determine the most appropriate destination.
• Transfer to a larger Calgary-area hospital such as South Health Campus (about 60 km away) may be required for complex or critical conditions — be prepared for this possibility and bring any important contact information with you.
• Triage is conducted using the standardized Canadian Triage and Acuity Scale (CTAS), so the most critical patients are seen first regardless of arrival order.
• The nearest pharmacy is Sandul's Pharmacy Ltd. at 127 Centre Ave W in Black Diamond — not on the hospital campus — so plan to fill prescriptions after discharge.
• Interpreter and translation services are available at the ER — inform staff of any language needs upon arrival so arrangements can be made promptly.

What to Bring

• Government-issued photo ID (e.g., driver's licence)
• Alberta Health Care Insurance Plan (AHCIP) card
• List of current medications, dosages, and allergies
• Any relevant medical records, test results, or specialist letters
• Personal health device (e.g., CPAP, hearing aids, eyeglasses)
• Contact information for your family doctor or specialist
• Phone charger and entertainment for potential wait times
• A trusted family member or friend who can help communicate your symptoms and history

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Alberta health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.