This is an urgent care centre, not an emergency department.
It treats urgent problems that are not life-threatening, and the wait is usually shorter for that reason rather than because it is faster at the same work. In a life-threatening emergency, call 911.
Open until 10 p.m.
1h 41m
ERstat estimate if you leave now
Hospital posts 1h 22mto see a doctor· rising to 10:30 a.m. ·How accurate?
The Okotoks Health and Wellness Centre, located at 11 Cimarron Common in Okotoks, Alberta, is a community health hub operated by Alberta Health Services that includes an Urgent Care Centre designed to bridge the gap between a walk-in clinic and a full hospital emergency department. The facility is staffed by registered nurses, nurse practitioners, and physicians who assess and treat non-life-threatening conditions, with all patients triaged on arrival by a registered nurse according to urgency. Patients experiencing life-threatening emergencies are stabilized on-site and transferred to a full emergency department — for any life-threatening situation, call 911 immediately.
Services & Specialties
Urgent Care Centre (non-life-threatening conditions), Triage by registered nurse on arrival, Diagnostic imaging and general X-ray (radiography), Laboratory and blood collection services, Cardiology – Electrocardiogram (ECG) services, Cast clinic, Respiratory therapy, Community addiction and mental health services, Mental health centre (co-located on-site), Adult Day Program, Calgary Rural Diabetes Program and diabetes education, Community pediatric asthma service, Home care coordination, Immunization services (adult, infant/preschool, and school-age), Sexual and reproductive health care, Healthy Moms / Healthy Babies program, Children's health services and programs for children with special needs, Blood pressure monitoring, Environmental public health services, Community health and public health nursing, Health information and records management, Okotoks Family Resource Centre.
This is an Urgent Care Centre, not a full emergency department — for life-threatening emergencies such as chest pain, stroke symptoms, or serious trauma, call 911 or go to the nearest hospital ER.
Call ahead at 403-995-2600 to confirm Urgent Care hours and current availability before making the trip from within Okotoks or surrounding rural areas.
This facility is generally less congested than comparable Calgary urgent care centres, making it a practical first choice for Okotoks residents with non-critical concerns.
Many programs at the centre are by appointment — if you need services like diabetes education, home care, or mental health support, call ahead to schedule rather than walking in.
Bring your Alberta Health Care Insurance Plan (AHCIP) card and a photo ID to every visit to ensure smooth registration and billing.
What to Bring
Alberta Health Care Insurance Plan (AHCIP) card
Government-issued photo ID (driver's licence or passport)
List of current medications, dosages, and allergies
Any relevant medical history documents or referral letters
Health benefits or supplemental insurance information
A form of payment for any applicable fees or parking
Comfortable clothing that allows easy access to the area being examined
A book, phone charger, or activity to occupy wait time
Parking
On-site parking is available at the facility, including a wheelchair-accessible parking area. Parking is conveniently located directly at the centre.
Getting There
The Town of Okotoks operates Okotoks Transit, which serves the community. The centre is located at the corner of Cimarron Blvd and Cimarron Common. Check current routes and schedules at okotoks.ca before your visit, as specific stop details serving the facility were not confirmed.
Frequently Asked Questions
Is the Okotoks Health and Wellness Centre a full emergency department?
No. The centre operates an Urgent Care Centre, not a full emergency department. It is designed to treat non-life-threatening conditions. Patients with life-threatening illnesses or injuries are stabilized and then transported to a full emergency department. For emergencies, call 911.
What conditions can the Urgent Care Centre at Okotoks Health and Wellness Centre treat?
The Urgent Care Centre can treat a wide range of non-life-threatening conditions such as minor injuries, lacerations, sprains, infections, and other same-day medical needs. It is staffed by nurses, nurse practitioners, and physicians who triage each patient on arrival based on urgency.
Do I need an appointment to visit the Urgent Care Centre?
The Urgent Care Centre generally accepts walk-in patients, but it is recommended to call ahead at 403-995-2600 to confirm current hours and availability. Some other programs and services at the centre are by appointment only.
What other health services are available at the Okotoks Health and Wellness Centre beyond urgent care?
The centre is a full community health hub offering laboratory services, X-ray and diagnostic imaging, ECG services, a cast clinic, diabetes education, mental health and addiction services (including a co-located Mental Health Centre), immunization clinics, home care, respiratory therapy, children's health programs, and much more.
Is there parking available at the Okotoks Health and Wellness Centre?
Yes, on-site parking is available directly at the facility, including wheelchair-accessible parking spaces.
What is the phone number for the Okotoks Health and Wellness Centre?
You can reach the Okotoks Health and Wellness Centre at 403-995-2600. It is advisable to call ahead to confirm service hours, program availability, and whether an appointment is needed.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Alberta health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 32 minutes against what hospitals themselves later posted, compared with 42 minutes for the hospital's own current figure, and was the closer of the two 59% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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Incorrect hours, wrong address, or outdated information? Let us know.