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Whitecourt Healthcare Centre, located at 20 Sunset Blvd in Whitecourt, Alberta, is the community's primary hospital and serves residents of Whitecourt and the surrounding region with a 24/7 emergency department staffed by physicians, registered nurses, LPNs, and respiratory therapists. As an acute care facility operated by Alberta Health Services, it offers a broad range of inpatient and outpatient services under one roof, including day surgery, diagnostic imaging, obstetrics, and palliative care. Patients requiring a higher level of care are stabilized on-site and transferred to referral centres such as the University of Alberta Hospital or the Royal Alexandra Hospital in Edmonton.
Services & Specialties
24/7 Emergency Department, Ambulatory Services, Audiology, Breastfeeding Clinic, Cardiac Diagnostics (Stress Testing), Cardiac Rehabilitation, Cardiology, Day Surgery & Recovery, Diagnostic Imaging, Eating Disorder Services, General Medicine, General Radiography (X-Ray), Nephrology Clinic, Obstetrics, Occupational Therapy, Palliative Care, Pastoral Care, Pediatrics, Pharmacy, Physical Therapy, Prenatal Classes, Psychiatry Services, Respiratory Therapy, Ultrasound, Special Care Beds, Stabilization and Patient Transfer Services.
Amenities
Cafeteria — open 7:00 AM to 5:30 PM, seven days a week
In-hospital Pharmacy
Pastoral Care Services
Wheelchair-accessible entrance and facilities
Interpreter and translation services available upon request
The Whitecourt Healthcare Centre has a notably high ED visit rate compared to the Alberta average — arrive early in the day when possible to reduce your wait.
Patients are triaged using the Canadian Triage and Acuity Scale (CTAS); life-threatening conditions are seen immediately, so be prepared for variable wait times based on acuity.
If you need a referral to a specialist or higher-level care, the ER team can connect you with Edmonton-area hospitals, including the University of Alberta Hospital and the Royal Alexandra Hospital.
The switchboard is staffed 24/7 at 780-778-2285. If visiting outside lobby hours (7:30 AM–10:00 PM), calls are automatically forwarded.
Visiting hours for inpatients are 11:00 AM to 8:00 PM daily — plan family visits accordingly if a loved one is admitted.
What to Bring
Alberta Health Care Card (provincial health card)
Government-issued photo ID
List of current medications, dosages, and allergies
Any relevant medical records, test results, or imaging CDs
Personal health insurance information (for any non-covered services)
Phone charger and entertainment for potential wait times
Comfortable clothing appropriate for examination
Emergency contact information
Frequently Asked Questions
What is the phone number for Whitecourt Healthcare Centre?
You can reach Whitecourt Healthcare Centre at 780-778-2285. The switchboard is answered 24 hours a day, seven days a week. Outside of regular lobby hours (7:30 AM–10:00 PM daily), calls are forwarded to the appropriate on-call staff.
Does Whitecourt Healthcare Centre have a 24/7 emergency department?
Yes, the emergency department at Whitecourt Healthcare Centre is open 24 hours a day, 7 days a week, every day of the year. It is staffed by physicians, registered nurses (RNs), licensed practical nurses (LPNs), and respiratory therapists (RTs).
What happens if I need care beyond what Whitecourt Healthcare Centre can provide?
If your condition requires a higher level of care, the emergency team will stabilize you on-site and arrange transport to a referral centre. The primary referral hospitals are the University of Alberta Hospital and the Royal Alexandra Hospital, both located in Edmonton.
Is there parking at Whitecourt Healthcare Centre?
Yes, there is a free on-site surface parking lot at 20 Sunset Blvd. The facility is wheelchair accessible, with accessible parking available close to the entrance.
What services are available at Whitecourt Healthcare Centre beyond emergency care?
Whitecourt Healthcare Centre offers a wide range of services including day surgery, diagnostic imaging (X-ray, ultrasound), obstetrics, cardiac diagnostics, rehabilitation (occupational and physical therapy), respiratory therapy, psychiatry, palliative care, and a nephrology clinic, among others. Community health services are also integrated into the same facility.
Is accessible transit available to Whitecourt Healthcare Centre?
Yes, Whitecourt Transit operates a Dial-A-Bus service that provides door-to-door accessible transportation for individuals with physical or cognitive impairments who cannot use regular transit stops. Contact Whitecourt Transit at 780-778-3637 ext. 429 for scheduling and eligibility details.