Residents in surrounding communities such as Mission, Chilliwack, and Langley may also have access to Fraser Health emergency facilities closer to their homes.
About Abbotsford Regional Hospital and Cancer Care
Abbotsford Regional Hospital and Cancer Care is a 300-bed Level 3 Trauma Centre located at 2179 McCallum Road in Abbotsford, BC, operated by Fraser Health. The Emergency Department sees over 80,000 patients per year and serves as the primary acute care facility for Abbotsford residents as well as approximately 330,000 people across the eastern Fraser Valley, including Mission, Chilliwack, and Hope. With a dedicated mental health and substance use treatment area, renovated triage facilities, and a full suite of specialist services, this is Abbotsford's most comprehensive emergency and acute care destination.
Services & Specialties
24/7 Emergency DepartmentLevel 3 Trauma CentreIntensive Care Unit (ICU)Neonatal Intensive Care Unit (NICU)Maternity and Antepartum CareAcute Care for the Elderly (ACE) UnitMental Health and Substance Use Emergency CareCardiac Rehabilitation and Chest Pain ClinicDiagnostic Cardiology and EchocardiographyAngiography and Interventional RadiologyMRI and CT ImagingNuclear MedicineMammographyHemodialysisForensic Nursing Service (sexual and relationship violence, ages 13+)Oncology UnitOutpatient RehabilitationLaboratory ServicesSpiritual CareBC Cancer – Abbotsford (integrated cancer centre)
Starbucks open Mon–Fri 6:30 AM–8:00 PM, weekends 7:00 AM–5:00 PM
Vending machines (snacks and drinks, bill-accepting) outside the cafeteria
Gift Shop (Auxiliary-operated) open Mon–Wed & Sat 10 AM–4 PM, Thu–Fri 10 AM–7 PM
24/7 on-site pharmacy
Spiritual Care services
Library and Cancer Information Centre
Fresh food vending, gift cards, and rewards cards via Eyáleq'ep service
Volunteer navigators to help patients and visitors find their way
Pet visitation permitted
Inpatient email well-wishes service (youvegotmail.ARH@fraserhealth.ca)
Parking & Transit
Paid parking is available in the patient and visitor lot accessible from Marshall Road, next to the main hospital entrance (Impark Lot #1525, 32900 Marshall Road). Rates are $2.50 per hour or portion thereof. Cancer treatment patients can park free by registering their licence plate with the parking attendant at the BC Cancer Entrance on Level 1 of the Sumas building. Financial hardship parking permits may be available on a case-by-case basis — ask a unit social worker for details. Street parking around the hospital is generally reserved for neighbourhood residents.
BC Transit Route 5 stops on Marshall Road directly in front of the hospital. BC Transit's Central Fraser Valley service provides schedules and trip planning. HandyDART offers accessible door-to-door shared transit for people with permanent or temporary disabilities; registration takes 2–4 weeks. To book HandyDART, call 604-575-6600 or toll-free 1-844-475-6600. Intercity travellers can also use Ebus, with routes connecting Abbotsford to Surrey, Chilliwack, Hope, and Merritt.
Best Times to Visit
🟢 Quieter times
Emergency departments are generally less busy in the early morning hours (between 6 AM and 10 AM on weekdays). If your condition is urgent but not life-threatening, arriving earlier in the day on a weekday may mean shorter wait times. No historical wait data is currently available for this facility — check real-time wait time estimates at the top of this page before you leave.
🔴 Busier times
As one of the Fraser Valley's busiest emergency departments — seeing over 80,000 visits per year — this ED can experience high volumes on evenings, weekends, and holidays. Mondays and post-holiday periods tend to be busier as patients who delayed care over the weekend arrive together. If possible, avoid peak evening hours (5 PM–11 PM) for non-emergency concerns.
Tips Before You Go
If you are arriving by ambulance, the renovated ambulance bays and dedicated nurse substation are designed to fast-track your registration — let dispatch know your condition en route.
Patients experiencing a mental health or substance use crisis are directed to a dedicated treatment zone within the ED, designed specifically for their care — inform triage staff so you can be directed appropriately.
The on-site pharmacy is open 24/7, so prescriptions written during your ER visit can be filled immediately before you leave the building.
If you are a cancer patient visiting BC Cancer – Abbotsford, register your licence plate at the BC Cancer Entrance on Level 1 of the Sumas building to receive free parking.
Use BC Transit Route 5 (Marshall Road stop) if driving is not an option — it runs directly to the hospital entrance and avoids the $2.50/hour parking fee.
What to Bring
Government-issued photo ID (e.g., BC Services Card or driver's licence)
BC CareCard or provincial health insurance card
List of current medications, dosages, and allergies
Any relevant medical records, referral letters, or recent test results
Insurance information if applicable (e.g., extended health or travel insurance)
Phone charger or portable battery pack for long waits
Comfortable clothing and a light layer (waiting areas can be cool)
Snacks and water for accompanying family members during extended waits
Frequently Asked Questions
Is Abbotsford Regional Hospital a trauma centre?
Yes. Abbotsford Regional Hospital is designated as a Level 3 Trauma Centre, making it one of the most capable emergency facilities in the Fraser Valley. It is equipped to handle serious traumatic injuries and stabilize patients who may require transfer to a higher-level trauma centre if needed.
Does the Abbotsford Regional Hospital ED have mental health support?
Yes. The Emergency Department includes a dedicated treatment area specifically for patients experiencing mental health or substance use crises. This space was introduced as part of the updated ED that opened in June 2021 and is designed to provide more appropriate, focused care for these patients.
What cancer services are available at this hospital?
BC Cancer – Abbotsford is fully integrated within the hospital building. It offers a complete range of cancer control services including new patient multi-disciplinary consultations, care planning, and oncology treatment. Cancer patients can also access free parking by registering at the BC Cancer Entrance.
Is there a pharmacy at Abbotsford Regional Hospital?
Yes, there is an on-site pharmacy that is open 24 hours a day, 7 days a week. This means prescriptions received during an ER visit or inpatient stay can be filled before leaving the hospital at any time of day or night.
Does Abbotsford Regional Hospital have a forensic nursing service?
Yes. The hospital offers a Forensic Nursing Service that provides trauma-informed health and forensic care to individuals of any gender, aged 13 and over, who have experienced sexual violence or intentional relationship violence within the past seven days. This service is available through the facility.
How can I send a message to a patient admitted to Abbotsford Regional Hospital?
Friends and family can send well wishes to inpatients through the hospital's 'You've Got Mail' email service at youvegotmail.ARH@fraserhealth.ca. Include the patient's full legal name, unit, and room number, and a volunteer will hand-deliver the printed message to the patient.
About ER Wait Times
Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on British Columbia health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.
If you are experiencing a medical emergency, call 911 immediately.