Creston Valley Hospital

Best Times to Visit

Quieter times: No historical wait-time data is available for this facility. Generally, smaller community hospital emergency departments tend to be less congested on weekday mornings. For non-urgent concerns, consider calling HealthLink BC at 8-1-1 first to assess whether an ER visit is the right level of care.

Busier times: No historical wait-time data is available for this location. As with most emergency departments, evenings, weekends, and holidays typically see higher volumes. If your situation is not life-threatening, weekday mornings are generally a better time to visit a community ER.

About Creston Valley Hospital

Creston Valley Hospital & Health Centre is a Level 1 Community Hospital operated by Interior Health, providing 24/7 emergency services to Creston and the surrounding communities of Crawford Bay, Lister, and Riondel in southeast BC. The emergency department handles a broad range of general emergency presentations and is supported by on-site diagnostic services including lab, X-ray, and ultrasound. Patients requiring advanced imaging such as MRI or CT, or specialist care beyond the community level, will be referred or transferred to a regional hospital within approximately 90 minutes.

Services & Specialties

24/7 emergency services, Inpatient care, Maternity services, Surgical services, Laboratory services, X-ray and diagnostic imaging, Ultrasound, Intensive care, Convalescent and rehabilitation care, Physiotherapy (inpatient and outpatient), Occupational therapy, Mental health services, Public health services, Home care nursing, Cancer care, Chronic disease management, Dietitian and heart health services, Respiratory therapy, Specialty outpatient clinics.

Amenities

• Outpatient laboratory
• Wheelchair accessible facility
• Visiting hours daily 11 a.m. to 8 p.m. (maximum 2 visitors at a time)
• Translation services in 130+ languages via HealthLink BC (call 8-1-1)

Other Care Options

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Tips Before You Go

• Creston Valley Hospital is a Level 1 Community Hospital — it handles most general emergencies well, but if you suspect you need an MRI, CT scan, or specialist care, be prepared that you may be transferred to a regional facility.
• For non-emergency medical questions at any hour, call HealthLink BC at 8-1-1 to speak with a registered nurse and get guidance on whether an ER visit is necessary.
• If you require language support, HealthLink BC offers translation services in over 130 languages — call 8-1-1 before or after your visit for assistance.
• If you plan to use transit to get to a non-emergency appointment, book your Creston Valley Transit curb-to-curb ride at least 24 hours in advance — service runs on Mondays and Thursdays only.
• Visiting hours are 11 a.m. to 8 p.m. daily with a maximum of 2 visitors at a time — plan family support around these hours if a loved one is admitted.

What to Bring

• BC Services Card or provincial health insurance card
• Government-issued photo ID
• List of current medications including dosages
• List of known allergies
• Any relevant medical history or recent test results
• Emergency contact name and phone number
• Personal comfort items such as a phone charger or snack for potentially longer waits
• Cash or debit card for any incidental expenses

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.