Burnaby Hospital

Burnaby, BC · Open 24 hours a day, 7 days a week — including holidays

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Open 24/7

This emergency department is open around the clock.

Current ER Wait BC EdWaitTimes
2h 46m moderate
🏥 24/7 Emergency
📍 Burnaby

Last updated: 5m ago · View all British Columbia hospitals →

Nearby Alternatives

Other emergency departments and urgent care centres are available throughout Metro Vancouver and the Fraser Health region for residents who may be closer to an alternative facility.

Providence Health Care - Mount Saint Joseph Hospital

Vancouver · 6 km away

1h 29m

Lions Gate Hospital

North Vancouver · 9 km away

3h 2m

BC Children's Hospital

Vancouver · 8 km away

2h 4m

About Burnaby Hospital

Burnaby Hospital, operated by Fraser Health Authority, is one of British Columbia's busiest community hospitals, serving over half a million residents across Burnaby, East Vancouver, and surrounding communities from its location at 3935 Kincaid St. The 24/7 Emergency Department features 47 treatment bays, a dedicated CT scanner and X-ray machine on-site, and a Zone 5 psychiatric assessment and support service for patients with mental health needs. As a nearly 300-bed acute care and UBC-affiliated teaching facility, Burnaby Hospital is equipped to handle a wide range of emergencies, from trauma and cardiac events to obstetric and surgical emergencies.

Services & Specialties

24/7 Emergency Department with 47 treatment bays Dedicated in-ED CT scanner and X-ray Zone 5 psychiatric assessment and support (mental health emergencies) General and internal medicine General surgery Orthopedics and joint replacement Gynecology and urology Level 1 and Level 2 obstetrics Neonatal intensive care Critical care / intensive care unit Adult psychiatry Cardiac Telemetry Unit (CTU) Cardiac monitoring in ED and ICU Medical imaging including X-ray, CT, ultrasound, nuclear medicine, and echocardiogram Tertiary palliative care Ambulatory and outpatient care Sinus surgery Approximately 15,000 surgeries and procedures annually

Amenities

Parking & Transit

Patient and visitor parking is available at Parkade Level P2 and the dedicated Emergency Parking Lot. Payment is accepted via Pay Station or the hangTag app (iOS and Android) or hangTag Park + Pay with no app required. A Cell Phone Waiting area on Ingleton Avenue near Kincaid Street offers free 20-minute waiting — drivers must remain in their vehicles. The facility is wheelchair accessible with designated accessible parking. If you have difficulty affording parking, financial hardship permits may be available; contact Parking Administration at 604-930-5440 (Mon–Fri, 8:00 AM – 4:00 PM) or email LMCParking@fraserhealth.ca.

A free hospital shuttle runs Monday to Friday (excluding statutory holidays) from 5:40 AM to 8:30 PM, connecting Burnaby Hospital to Gilmore SkyTrain Station and Patterson SkyTrain Station — both on the Millennium Line. This makes the hospital accessible from central Vancouver and across Metro Vancouver without a car. The shuttle only picks up and drops off at designated stops.

Best Times to Visit

🟢 Quieter times

Emergency departments tend to be quieter in the early morning hours between 6:00 AM and 10:00 AM on weekdays. If your condition is urgent but not immediately life-threatening, arriving during these off-peak windows may reduce your wait time.

🔴 Busier times

As one of BC's busiest community EDs with over 84,000 annual visits, Burnaby Hospital's Emergency Department is typically busiest on weekday evenings (5:00 PM – 10:00 PM) and throughout weekends, when walk-in clinics in the area are closed and patient volumes surge.

Tips Before You Go

What to Bring

Frequently Asked Questions

What is the phone number for Burnaby Hospital?
Burnaby Hospital can be reached at 604-434-4211. For parking administration, call 604-930-5440 (Monday to Friday, 8:00 AM – 4:00 PM).
How many ER visits does Burnaby Hospital handle each year?
The Burnaby Hospital Emergency Department sees approximately 84,000 patient visits annually, making it one of the busiest community hospital EDs in British Columbia.
Does Burnaby Hospital have mental health services in the ER?
Yes. The Emergency Department includes Zone 5, a dedicated psychiatric assessment and support service for patients experiencing mental health or substance use crises. Let the triage nurse know at check-in if you need this support.
Is Burnaby Hospital expanding its Emergency Department?
Yes. A major $1.3 billion redevelopment is underway that will expand the ED from 47 to 62 treatment bays, add new trauma rooms, improve patient and family waiting areas, and include a specialized zone for mental health and substance use patients. Two new patient-care towers and a cancer treatment centre are also planned.
How do I get to Burnaby Hospital by transit?
Take the Millennium Line SkyTrain to either Gilmore Station or Patterson Station. A free hospital shuttle runs Monday to Friday (excluding statutory holidays) between 5:40 AM and 8:30 PM, connecting both stations to the hospital at designated stops.
Is Burnaby Hospital affiliated with a university?
Yes. Burnaby Hospital is a UBC-affiliated teaching hospital and serves as a training site for the UBC Family Practice Residency Program, the Pharmacy Practice Residency Program, and the UBC Department of Orthopaedics.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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