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Queen Victoria Hospital and Health Centre is a Level 1 community hospital operated by Interior Health, providing 24/7 emergency services to the residents of Revelstoke and the surrounding mountain corridor between Salmon Arm and Golden. The emergency department is staffed around the clock and follows national triage standards to prioritize care based on the severity of each patient's condition. As a small community hospital in a remote alpine setting, it handles a broad range of acute care needs while coordinating transfers to larger regional centres for complex or high-acuity cases.
Services & Specialties
24/7 Emergency Department, Acute Care, Intensive Care, Diagnostic Imaging – X-ray and Ultrasound, Laboratory Services, Obstetrics and Antepartum/Intrapartum Care, General Surgery, Gynaecological and Obstetrics Surgery, General Medicine, Convalescent and Rehabilitation Care, Colonoscopy and Colon Screening Program, Endoscopy and Gastroscopy, Flexible Sigmoidoscopy, Fluoroscopy, Echocardiogram, Dental Surgery, Cast Clinic, Diabetes Education Centre, Specialty Outpatient Clinics.
Use the front entrance during regular hours (Mon–Fri 7:00 am–7:30 pm; Sat–Sun 8:00 am–7:30 pm). After hours, follow the ramp on the right side of the building to the dedicated emergency entrance.
If your situation is non-urgent, consider calling BC HealthLink at 811 before making the trip — registered nurses are available 24/7 to help you decide if an ER visit is necessary.
Revelstoke is a remote mountain community. If you are visiting the area for skiing or outdoor activities, travel with valid provincial or travel medical insurance — uninsured patients may be billed for imaging and other services.
Bring a written or printed list of your current medications and dosages, as the ER team will need this information quickly in an emergency.
Be prepared for the possibility of transfer to a larger regional facility if your condition requires a higher level of specialized care not available at this community hospital.
What to Bring
BC Health Care Card (CareCard) or provincial health insurance card
Government-issued photo ID
List of current medications, dosages, and allergies
Travel or extended health insurance information if you are not a BC resident
Any relevant medical records or specialist referral letters
Emergency contact information
Comfortable clothing and a warm layer — wait times can vary
Snacks and water for accompanying family members, as amenity availability is limited
Frequently Asked Questions
Where is the emergency entrance at Queen Victoria Hospital after hours?
After regular visiting hours, do not use the front entrance. Instead, go to the emergency entrance located up the ramp on the right side of the hospital building and enter through the side door. During regular hours (Mon–Fri 7:00 am–7:30 pm; Sat–Sun 8:00 am–7:30 pm), use the main front entrance and check in at the front desk.
Does Queen Victoria Hospital have X-ray and imaging services available?
Yes. X-ray and ultrasound services are available at the hospital. Walk-in outpatient X-ray hours are Monday–Friday 9:00 am–6:00 pm and Saturday, Sunday, and Statutory Holidays 11:00 am–5:00 pm. You can also access imaging through the emergency department at any time. A physician referral is required for non-emergency outpatient imaging.
Will I be charged for my visit if I don't have BC provincial health insurance?
Patients without BC provincial health insurance or valid travel medical insurance will be billed for services including imaging. If you are visiting Revelstoke as a tourist or from another province, ensure you have adequate travel or out-of-province health coverage before your trip.
Can Queen Victoria Hospital treat trauma or serious injuries from mountain activities?
The emergency department is open 24/7 and can provide initial assessment and stabilization for trauma and serious injuries. However, as a Level 1 community hospital, patients requiring advanced trauma care, neurosurgery, or other complex specialties may be transferred to a larger regional hospital. The hospital's location between Salmon Arm and Golden makes it the primary point of emergency access for the Revelstoke corridor.
Is there a Diabetes Education Centre at Queen Victoria Hospital?
Yes. Queen Victoria Hospital has an on-site Diabetes Education Centre that supports individuals and families in managing diabetes. Services are available for adults and children with all types of diabetes, including Type 1, Type 2, gestational, and pre-diabetes. Contact the hospital at (250) 837-2131 for referral and appointment information.
How do I get to Queen Victoria Hospital by public transit?
Queen Victoria Hospital is directly served by BC Transit's Revelstoke transit system. The dedicated bus stop named 'Queen Victoria Hospital' (Stop Code 156063) provides public transit access to the facility at 1200 Newlands Rd. Check the BC Transit Revelstoke route schedule for current times and service days.