Richmond Hospital

Best Times to Visit

About Richmond Hospital

Richmond Hospital is the only hospital in Richmond, BC, operating a 24/7 Level 3 trauma centre emergency department that sees more than 50,000 patients annually. Located at 7000 Westminster Hwy, it serves Richmond and Delta residents as well as travellers passing through Vancouver International Airport and BC Ferries terminals. As a UBC-affiliated teaching hospital operated by Vancouver Coastal Health, the ER treats patients of all ages — including children — for major trauma, life-threatening conditions, and urgent medical needs, with transfer agreements in place for highly specialized care at Vancouver General Hospital, St. Paul's, BC Children's, and BC Women's Hospital.

Services & Specialties

Level 3 trauma centre emergency care, Pediatric and adult emergency services, Psychiatric Assessment Unit (PAU) with Psychiatric Emergency Unit, Cardiology, Neurology, Gastroenterology, Respiratory medicine, Rheumatology, Geriatrics, Infectious diseases, Medical oncology, Labour and delivery, Maternity and gynecology, Pediatrics, Neonatal intensive care unit (NICU), CT scan, X-ray, MRI, ultrasound, nuclear medicine, diagnostic mammography, Blood transfusion and IV antibiotic therapy, Rehabilitation services, Cast clinic and hand clinic, Endoscopy, Oncology (chemotherapy) clinic, Dietetic counselling.

Amenities

• Starbucks in the main entrance atrium
• Gift shop in the main entrance atrium
• Cafeteria on the 2nd floor of the South Tower (open daily from 7:30 a.m., including statutory holidays)
• Cafeteria menu includes hot breakfast, daily specials, sandwiches, pizza, paninis, soups, and grab-and-go options
• Outdoor patio adjacent to the coffee shop
• Ribbon Garden accessible via outdoor path
• Several maintained gardens on hospital property
• Adjacent to Minoru Park with walking paths and lakes

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 9 walk-in clinics in Richmond →

Pharmacists in British Columbia can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• The emergency department entrance is on Gilbert Road — not the main hospital entrance. If driving, use the multi-storey parking structure accessed from Gilbert Road.
• Richmond Hospital is the only hospital in Richmond, so the ER can be busy. If your condition is not life-threatening, consider whether a walk-in clinic in Richmond may be appropriate before making the trip.
• Bring your BC Services Card (CareCard) and a government-issued photo ID, along with a complete list of your current medications and dosages to speed up your triage assessment.
• Emergency doctors do not have access to your family doctor's records — only records from previous visits to Richmond Hospital are available. Bring any relevant medical history documents you have.
• Patients are seen in order of medical urgency, not arrival time. Be prepared for a wait if your condition is stable, especially during peak evening and weekend hours.
• Canada Line riders should exit at Richmond–Brighouse Station and walk three blocks west along Westminster Highway to reach the hospital.

What to Bring

• BC Services Card (CareCard) or provincial health insurance card
• Government-issued photo ID (driver's licence, passport, etc.)
• Complete list of current medications, including dosages
• List of known allergies
• Any relevant medical documents or specialist letters you have on hand
• Method of payment for parking if arriving by car
• Phone charger or entertainment for potential wait times
• A support person or trusted contact's phone number

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on British Columbia health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.