UBC Hospital's Urgent Care Centre, located at 2211 Wesbrook Mall on the University of British Columbia campus in Vancouver, BC, provides specialized care for non-life-threatening emergencies treated by emergency-trained physicians and nurses. The centre handles conditions such as broken bones, lacerations, asthma, eye problems, and minor burns, and offers on-site diagnostics including X-rays, CT scans, ultrasound, blood tests, and ECGs. For life-threatening emergencies, patients should proceed to Vancouver General Hospital or call 911, as UBC Hospital is best suited for low-to-moderate acuity conditions.
Services & Specialties
Urgent Care for non-life-threatening emergencies, X-ray and diagnostic imaging, CT scans, Ultrasound, Blood tests, ECGs, IV therapy, Treatment for broken bones and sprains, Laceration and wound care (cuts requiring stitches), Minor burn treatment, Eye problem assessment, Fever and flu care, Skin infection treatment, Allergy and asthma care, Nosebleed management, General surgery, Reconstructive orthopaedic surgery (hip and knee replacement), Psychiatry and psychiatric inpatient services, Neurology and brain disorders (Djavad Mowafaghian Centre for Brain Health), Sleep disorders care, Bladder care, Gerontology, Sub-acute medicine and slow-stream rehabilitation, Mood disorders and Operational Stress Injury Clinic.
Amenities
On-site public pharmacy
Sacred Space / Chapel (Purdy Pavilion)
Three pavilions: Koerner (acute care), Purdy (extended care), Detwiller (psychiatry)
Health Sciences Parkade nearby
Adjacent Djavad Mowafaghian Centre for Brain Health
UBC Hospital's Urgent Care Centre is not a 24/7 emergency room — it operates from 8 AM to 8 PM daily. For life-threatening or after-hours emergencies, go directly to Vancouver General Hospital or call 911.
Confirm which pavilion your service or appointment is in before arriving — the hospital has three buildings (Koerner, Purdy, and Detwiller) serving different care types.
Arrive early if you have a scheduled appointment, as parking in the Health Sciences Parkade may require extra walking time and spots can fill quickly.
The Urgent Care Centre treats approximately 18,650 visits per year — arriving earlier in the day (closer to 8 AM opening) may help you avoid peak midday or late-afternoon wait times.
Call the hospital main line at (604) 822-7121 ahead of your visit to confirm visiting hours for specific units, as they may vary by ward.
What to Bring
BC Services Card or provincial health card (CareCard)
Government-issued photo ID
List of current medications, dosages, and allergies
Provincial health number (PHN)
Referral letters or relevant medical records if applicable
Payment method for parking (credit card or mobile app such as PayByPhone)
Snacks, water, and entertainment for potential wait times
Emergency contact information
Parking
Short-term 2-hour parking is available directly outside the hospital. Longer-term parking is located in the Health Sciences Parkade at the back of the hospital, accessible off Health Sciences Mall. Parking is paid and can be purchased via Honk, PayByPhone, ZipBy, or at pay machines and meters accepting cash and credit card. Check parking.ubc.ca for current rates. Arriving early for appointments is recommended, as a short walk from the parkade to the hospital entrance may be required.
Getting There
UBC Hospital is served by several TransLink routes: the 99 B-Line and Route 9 along Broadway, the R4 Rapid Bus along 41st Ave, Route 49 from Metrotown Station, Route 33 from 29th Avenue Station, Routes 4 and 14 from downtown Vancouver, and Route 84 from VCC-Clark Station. By car, take University Boulevard or 16th Avenue to Wesbrook Mall. A shuttle also connects UBC Hospital with Vancouver General Hospital, St. Paul's Hospital, BC Cancer Agency, and Children's & Women's Hospital — primarily for staff and faculty use.
Frequently Asked Questions
Is UBC Hospital's emergency department open 24 hours?
No. UBC Hospital operates an Urgent Care Centre, not a 24/7 emergency room. It is open every day of the year from 8:00 AM to 8:00 PM. For life-threatening emergencies outside these hours, please go to Vancouver General Hospital or call 911 immediately.
What conditions does the UBC Hospital Urgent Care Centre treat?
The Urgent Care Centre treats non-life-threatening conditions including allergies, asthma, broken bones, cuts needing stitches, eye problems, fevers, flu, minor burns, nosebleeds, skin infections, and sprains. It is staffed by emergency-trained physicians and nurses and offers on-site diagnostics such as X-rays, CT scans, ultrasound, and blood tests.
Where should I go for a life-threatening emergency near UBC?
For life-threatening emergencies, do not go to UBC Hospital's Urgent Care Centre. Proceed immediately to Vancouver General Hospital (VGH), which operates a full 24/7 emergency department, or call 911.
Is there parking available at UBC Hospital?
Yes. Short-term 2-hour parking is available directly outside the hospital. Longer-term parking is in the Health Sciences Parkade at the back of the building. Parking is paid and can be managed via Honk, PayByPhone, ZipBy, or pay machines. Visit parking.ubc.ca for current rates.
How do I get to UBC Hospital by public transit?
Several TransLink routes serve UBC Hospital, including the 99 B-Line and Route 9 along Broadway, the R4 Rapid Bus on 41st Ave, and Routes 4 and 14 from downtown Vancouver. The hospital is located at 2211 Wesbrook Mall on the UBC campus. By car, use University Boulevard or 16th Avenue to reach Wesbrook Mall.
What specialist clinics and services are available at UBC Hospital?
UBC Hospital offers a wide range of specialty services including the Bladder Care Centre, Movement Disorders/Parkinson's Clinic, Sleep Disorders Program, Multiple Sclerosis Clinic, Clinic for Alzheimer Disease and Cognitive Disorders, Mood Disorders Centre, Breast Reconstruction Program, Operational Stress Injury Clinic, and the Djavad Mowafaghian Centre for Brain Health. The Centre for Surgical Innovation performs approximately 1,600 hip and knee replacements annually.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on British Columbia health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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