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Guelph General Hospital's Emergency Department at 115 Delhi St serves approximately 200,000 residents across Guelph and Wellington County with 24/7 acute emergency care. As a designated Level III Trauma Centre accredited with Exemplary Standing by Accreditation Canada, GGH offers a high standard of care including specialized programs for geriatric patients, mental health emergencies, and complex medical conditions. Those experiencing a medical emergency, trauma, or urgent health crisis in the Guelph area should proceed directly to this facility.
Services & Specialties
24/7 Emergency Department, Level III Trauma Centre, Geriatric Emergency Management (GEM) program, Emergency mental health unit with community partner collaboration, Dementia Resource Consultant (Monday–Friday, 8:30 AM–4:00 PM), Registered Practical Nurse for care navigation and community referrals, Cardiac care, Orthopaedics, Surgery, Obstetrics and gynaecology, Paediatrics, Vascular Surgery (regional centre), Bariatric Centre of Excellence, Rehabilitation therapies, Advanced diagnostic imaging and laboratory support, Dietetics and nutritional counselling, Family birthing unit.
Amenities
Free Wi-Fi throughout the hospital
Cafeteria with meal options for patients, visitors, and staff
Gift shop in the main lobby (open Monday–Friday, 11:00 AM–3:00 PM; proceeds support patient care equipment)
Level 1 Information Desk for general inquiries and parking pass purchases
The Delhi Street entrance is for drop-off, pedestrians, and transit users only — drive to the rear lots off Delhi Street or the 73 Delhi Street entrance for parking.
If you or a loved one is an older adult, ask about the Geriatric Emergency Management (GEM) program, which provides specialized emergency care and follow-up support tailored for seniors.
A Dementia Resource Consultant is available in the ED on weekdays from 8:30 AM to 4:00 PM — if visiting with a patient living with dementia, arriving during these hours may help ease the experience.
A Registered Practical Nurse in the ED can help you understand your care options and connect you with community resources after your visit — don't hesitate to ask.
For non-emergency inquiries, contact the hospital at 519-822-5350 Monday–Friday, 8:30 AM–4:30 PM rather than visiting the ED unnecessarily, to help keep wait times manageable for critical patients.
What to Bring
Ontario Health Card (OHIP card)
Government-issued photo ID
List of current medications including dosages
List of known allergies
Any relevant medical records or recent test results
Name and contact information for your family doctor or specialist
Phone charger or portable battery pack for long waits
Comfort items such as a book, headphones, or snacks for accompanying family members
Frequently Asked Questions
Is Guelph General Hospital's Emergency Department open 24/7?
Yes, the Emergency Department at Guelph General Hospital is open 24 hours a day, 7 days a week, every day of the year, including holidays.
Does Guelph General Hospital have specialized support for seniors in the ER?
Yes. GGH offers a Geriatric Emergency Management (GEM) program that provides specialized emergency care and follow-up support for older adults. This is a dedicated service designed to address the unique medical and social needs of seniors presenting to the Emergency Department.
Is there support for patients with dementia at the Guelph General ER?
Yes. A Dementia Resource Consultant is available in the Emergency Department Monday to Friday from 8:30 AM to 4:00 PM to provide support for patients living with dementia and their caregivers during what can be a stressful environment.
How do I get to Guelph General Hospital by bus?
Guelph Transit Route 12, named 'Guelph General Hospital,' stops directly in front of the hospital on Delhi Street. Route 29 also provides nearby service. The Guelph Central GO Station on the Kitchener GO line is about a 21-minute walk away.
What is the parking situation at the Guelph General Hospital Emergency Department?
The Delhi Street entrance is for drop-off, pedestrian, and transit access only. Parking is available in the lots behind the hospital and near the 73 Delhi Street entrance. Rates start at $3.00 per half hour with a $13.75 daily maximum. Discounted multi-day HPASS passes can be purchased at the Level 1 Information Desk.
Is Guelph General Hospital equipped to handle trauma and complex emergencies?
Yes. Guelph General Hospital is a designated Level III Trauma Centre and holds Exemplary Standing accreditation from Accreditation Canada. It is also the regional centre for Vascular Surgery and a provincial Bariatric Centre of Excellence, making it well-equipped for a wide range of complex and emergency cases.