Grand River Hospital

Kitchener, ON · Open 24 hours a day, 7 days a week

Open 24/7

This emergency department is open around the clock.

Current ER Wait
Unknown Unknown
🏥 24/7 Emergency
📍 Kitchener

Last updated: recently · View all Ontario hospitals →

Nearby Alternatives

Waterloo Region residents who cannot reach the Midtown site may find other urgent care or hospital options available elsewhere in the region depending on their location and needs.

St. Mary's General Hospital

Kitchener · 2 km away

4h 46m

Willett Urgent Care Centre

Paris · 31 km away

0m

Brantford General Hospital

Brantford · 40 km away

25m

About Grand River Hospital

Grand River Hospital's emergency department, now part of the Waterloo Regional Health Network (WRHN) at the Midtown site on King Street West, is Waterloo Region's largest hospital emergency department and operates 24 hours a day, seven days a week. Located in Kitchener, ON, this full-service ED is supported by over 650 beds and 15 specialized programs including critical care, surgery, stroke, pediatrics, and maternal-child services. Patients with serious or life-threatening conditions in Waterloo Region should come here for access to the region's broadest range of acute, specialized, and complex care.

Services & Specialties

Emergency medicine (24/7) Critical care / ICU Surgery Stroke care Pediatric care Maternal-child and childbirth services Medical imaging Inpatient mental health and addictions Cancer care (Grand River Regional Cancer Centre) Renal dialysis Rehabilitation Complex continuing care Laboratory medicine Pharmacy services Withdrawal management

Amenities

Parking & Transit

Short- and long-term parking is available in the on-site parking garage at a rate of $3.75 per half hour, up to a daily maximum of $15.75. Pay machines on the first level of the garage accept cash, coin, and credit card. Pay-and-display machines around the property accept coins and credit cards; display your receipt on your dashboard. Accessible permit-only spots are available in all lots — payment is still required. A discounted multi-day HPASS card (5, 10, or 30 days) is available for patients and frequent visitors and must be purchased at the hospital's Parking Office. The emergency department has its own dedicated entrance at King Street West and Pine Street, with special parking nearby.

The Midtown site is served by GRT Route 7, with stops directly outside the emergency department on both sides of King Street West. The hospital is also accessible via the ION light rail at the dedicated 'Waterloo Regional Health Network' (Grand River Hospital) station, which is wheelchair accessible. The primary ION platform access is via the crosswalk at Pine Street. Taxi phones are available in the main lobby.

Best Times to Visit

🟢 Quieter times

No historical wait-time data is currently available for this location. In general, mid-morning on weekdays (Tuesday through Thursday) tends to be less busy than evenings and weekends at most urban hospital EDs. For non-life-threatening concerns, arriving earlier in the day can mean shorter waits.

🔴 Busier times

No historical data is available to identify the busiest times at this specific ED. As with most large urban emergency departments, evenings, weekends, and holidays typically see higher volumes. If your condition is not life-threatening, consider visiting during off-peak daytime hours when possible.

Tips Before You Go

What to Bring

Frequently Asked Questions

Where is the emergency department entrance at Grand River Hospital?
The emergency department has its own dedicated entrance at the corner of King Street West and Pine Street. This entrance is open around the clock, 24 hours a day. After 11 p.m., when the main King St W entrance closes, all urgent visitors must use this ER entrance.
What floor is the Grand River Hospital emergency department on?
The emergency department is located on the second floor in the E wing. Note that if you enter through the main King Street West entrance, you will arrive on the third floor — take the elevator or stairs down one level to reach the ER and patient registration.
Is there parking near the Grand River Hospital emergency department?
Yes. The ER entrance at King Street West and Pine Street has special parking available nearby. The main parking garage charges $3.75 per half hour to a daily maximum of $15.75. Pay machines accept cash, coin, and credit card. Accessible permit-only spots are available in all lots, though payment is still required.
Can I take transit to Grand River Hospital's emergency department?
Yes. GRT Route 7 stops directly outside the emergency department on both sides of King Street West. You can also take the ION light rail to the dedicated 'Waterloo Regional Health Network' (Grand River Hospital) station — it's wheelchair accessible, and the primary platform access is via the crosswalk at Pine Street.
What specialized services are available at the Grand River Hospital Midtown site?
The Midtown site at 835 King St W is WRHN's most comprehensive campus, offering emergency care, critical care, surgery, stroke care, pediatrics, maternal-child and childbirth services, cancer care (Grand River Regional Cancer Centre), inpatient mental health, renal dialysis, rehabilitation, medical imaging, and laboratory medicine, among others.
Does Grand River Hospital offer discounted parking for frequent visitors?
Yes. The hospital offers an HPASS preloaded parking card available in 5, 10, or 30-day increments at a discounted rate. It is designed for patients and frequent visitors. HPASS cards must be purchased and activated at the hospital's Parking Office on site.

About ER Wait Times

Emergency departments use triage — patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data using historical volumes, current patient counts, and staffing. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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